Azamara Cruises

Top Reasons To Choose Azamara Cruises

• AzAmazing Evenings give cruise-goers a chance to enjoy entertainment and complementary adventures ashore during overnight or late-night port stays. 
• All suites feature personal butler services.
• Staff gratuities are included in the cruise price, so you don't have to remember to tip.
• Complimentary standard wines and spirits, and international beers, are offered in the ship's bar during regular opening hours.
• Guests have access to bottled water, soft drinks, and specialty teas and coffees all the time.
• Shuttle service to and from port communities is offered, where available.
• Concierge services are provided for reservation and travel guidance.
• Complimentary restaurant dining and in-room spirits are provided to guests who book suites. Guests can also enjoy the afternoon tea service, which is served in-suite.
• Itineraries that last longer, which feature more out-of-the-way ports, makes Azamara stand out from other ocean cruise lines.
• Overnight stays or late evening departures at most of Azamara's ports-of-call, allow guests to better experience a destination's culture and nightlife.

Frequently Asked Questions About Azamara Cruises

• What kinds of cruise trips does Azamara feature?

  Azamara is proud to feature cruise adventures that are not your run-of-the-mill cruise holidays. Cruise-goers can see ports that they cannot see on bigger ships, which are unable to dock at some of the smaller ports-of-call. Therefore, you can travel to and from ports, such as Gdansk Poland, Aarhus, Denmark, or Dundee, Scotland, on Azamara. Azamara features an immersive travel experience, which allows you to follow a curated yet flexible travel schedule. The cruise line also allows cruise-goers to experience their destinations after dark and to extend their stays at less-traveled destinations. Trips to marquee destinations, such s Venice, St. Petersburg, and Bangkok, can be easily assessed from Azamara's smaller ships. Besides travel to maiden ports and oceanic trans-travel. Azamara hosts cruise holidays to ports all over the world in places, such as Africa, Asia, the Caribbean, the Mediterranean, Northern, and Western Europe, the Panama Canal, Central America, and South America.

• How much does a cruise trip cost?

  What you pay for a cruise trip will depend on your selection of a suite or stateroom, the time you travel, and how long you wish to cruise. Generally, a voyage of 12 nights to a European destination costs $2,600 per person. You can also take advantage of upgrades and onboard credits for some featured Azamara cruises. 

• Does Azamara provide an airfare reservations tool to make cruise-planning easier?

  The cruise line offers ChoiceAir, an exclusive airline booking tool. The tool allows cruise travelers to book flights 24/7 from 330 days up to 4 days before they sail. The tool offers guaranteed low airfare, assured arrival, and various fare options.

• Does Azamara offer a Loyalty Program?

  Yes. Azamara features the Azamara Circle, where guests earn points for traveling. Azamara Circle members receive quarterly 10% savings on certain voyages, free Internet use, based on a member's tier level, Hertz savings, and upgrades. They also have access to Loyalty Ambassador, an onshore desk that can answer any questions about points and privileges. Double points are awarded for guests who travel solo as well. With every voyage a member takes, he or she earns points for complimentary Internet, complimentary nights, laundry services, and savings for spa services.

• How do I request trip information?

  Travelers can access trip information by requesting a brochure or asking to receive savings updates and information on upcoming cruises online. If you have a trip-related question, call 1-833-292-2292.

• What is the luggage allowance for boarding a ship?

  The maximum allowance is 90kg per guest. Airlines will also impose a luggage allowance, which is usually less than the Azamara's cruise allowance. Guests who book a fly/cruise package must follow the lower allowance imposed by the airline. While a luggage allowance may be only 20kg, that allowance is only applied to one bag. Any additional luggage will be charged. Check with the airline first to confirm luggage allowances and weights.

• When can I board the ship?

  Guests should check-in no later than 90 minutes before the scheduled sailing time. No guest can board the ship after the check-in area is closed. Late arrivers must join the ship at a designated down line port of call.

• How are last-day departures handled?

  The director of the cruise ship will provide detailed directions about disembarkation on the cruise's final day. All guests must leave the cruise liner by 8:30 hours on the departure day. If a guest has booked a flight through Azamara, they will be transferred to the airport, regardless of when their flight leaves.

• What are the benefits of booking an offshore excursion with Azamara?

  By booking an offshore excursion with Azamara, cruises guests don't have to worry about the ship leaving without them. If a tour runs into a snag and is delayed, the cruise ship will wait. Any notices to cancel, given within 48 hours, will not incur a fee. If you book early, you can also apply onboard credits to save on your off-board excursion. Excursion specialists onboard answer questions and serve as tour escorts as well. Local tour operators are also on hand to provide insights about a planned destination or site.

• What is a local immersion experience off-board ship?

  This specialized experience allows Azamara travelers to connect with a locale's people, traditions, cultural offerings, and natural wonders. Travelers stroll through historic streets, meet with local families, and explore the great outdoors. They can also enjoy local cuisine. Off-shore trips of this type are limited to 26 people.

• What are Land Programs?

  Land Programs, featured by Azamara, allow you to sail to a specific port-of-call and stay several days. Two of the most popular destinations include Athens and Dublin. You can also extend your adventure by traveling from the port-o-call and exploring a country's historic sites and cities. These excursions cover land program costs related to hotel and airport transfers, guided travel, airfare, meals, hotel accommodations, and gratuities.

• What type of hotel accommodations are offered?

  Azamara trip itineraries include accommodations at luxury hotels, designed for upscale tastes.

• Are Azamara ships wireless?

  Yes, Azamara ships feature wireless Internet.

• What electrical connections are used onboard?

  The onboard voltage is a maximum of 1,500 watts or 110/220 AC. Both North European and North American adapters will work in the electrical outlets.

• What about laundry services?

  Facilities for self-service laundry is available free of charge. In addition, laundry and dry-cleaning is available onboard, with prices subject to the type of garment and service provided.

• Are there any gratuities that are not covered onboard ship?

  Spa gratuities are not covered under your ship's fare. To cover this expense, an 18% gratuity is added to each guest's account for onboard spa services.

• Are there facilities for families?

  While Azamara will accept guests of any age, it discourages families from sailing with children under the age of 18 years old. The onboard environment is designed to cater to adults. Therefore, the ship does not feature baby-sitting services or activities for children.

• Do you have a medical center onboard ship?

  Yes, we have a medical center onboard staffed by a qualified doctor. However, we do not offer pediatric services.

• What are Consecutive Cruises?

  As the name suggests, consecutive cruises are scheduled back-to-back, with the traveler leaving one cruise ship to embark on another cruise ship with a new travel itinerary. According to the law in the U.S., you cannot take consecutive cruises where the first itinerary begins at one U.S. port and the second trip itinerary ends in a different U.S. port. If Azamara finds that a consecutive cruise has violated this rule, it has the right to cancel the sailing and issue a refund.

• How are transfers handled after arriving at a port?

  Transfer are handled differently, depending on the port-of-call. Usually, a complimentary shuttle is provided. However, in some cities, you may have to pay for the service. All the details for transfers are provided onboard.

• What makes an Azamara cruise different than other cruises?

  According to the company, travelers love cruise travel with Azamara because the focus in on the time spent on land rather than the time spent at sea. It boils down to "thinking outside the ship. More time is spent on exploring a destination than traveling over the ocean. 

Minimum Age Policy on Azamara Cruises

No guest under the age of twenty-one (21) will be reserved in a stateroom unless accompanied by an adult twenty-one (21) years of age, or older. This age limit will be waived for minor children sailing with their parents or guardians in adjacent staterooms or under-aged married couples (proof of marriage is required).

Infants sailing on a cruise must be at least 6 months old as of the first day of the cruise/cruisetour; provided, that for Transatlantic, Transpacific, Hawaii, select South American and other selected cruises/cruisetours, the infant (as of the first day of the cruise/cruisetour) must be at least 12 months old. As of April 22, 2008, the list of cruises to which the 12 month minimum age requirement applies is as follows: All Transatlantic and Transpacific cruises/cruisetours; any cruisetours associated with these cruises are also subject to the 12 month minimum age requirement.

Denial of boarding for infants who do not satisfy these minimum age requirements may also result in the denial of boarding for one or more guests sailing with that infant. No refunds or other compensation shall be due from cruise line to anyone as a result of the denial of boarding to an underage infant or other accompanying guests.

Travel Protection Options on Azamara Cruises

CRUISECARE CANCELLATION PENALTY WAIVER PROGRAM
If you must cancel or interrupt the cruise portion of your voyage for specified reasons, Azamara Club Cruises will waive the non-refundable cancellation provision of your Cruise Ticket Contract and pay you the value of the unused portion of your prepaid cruise vacation. Also, should you or your traveling companion need to cancel your cruise for any other reason, you may be eligible for Cruise Credits of up to 75% of the non-refundable, prepaid cruise vacation cost. Important reminder: In the event of a claim, documentation in addition to your claim form may be required.

CRUISECARE TRAVEL INSURANCE PROGRAM
CruiseCare provides a variety of coverages to protect you during your trip. Included coverages: trip cancellation and trip interruption for independently booked airfare, trip delays, baggage protection, medical expenses and emergency medical evacuation. Cruisecare Worldwide Emergency Program provided by On Call International.

CRUISECARE PRICING

PROGRAM ACTIVATION AND CANCELLATION
You may purchase CruiseCare at any time between making your initial deposit and final payment of cruise charges. The plan's insurance coverage applies only during the covered trip. Be aware that your CruiseCare Cancellation Penalty Waiver takes effect only after 1) you have paid a deposit for your cruise and 2) you have paid for your CruiseCare plan cost in full, in addition to any cruise deposits due. Payment of your cruise fare alone will not activate any part of the CruiseCare program. Your CruiseCare plan cost is fully refundable if you cancel before the published penalty period for Azamara Club Cruises.

CRUISECARE CONTACT INFORMATION
For a summary of the program terms, conditions, exclusions and program sponsors, please contact the CruiseCare program administrator (Berkely) at 1-800-797-4516 or 1-516-342-2720. The CruiseCare Travel Insurance Program is provided in addition to other applicable indemnity or insurance programs, where permitted by law, and shall apply only after other benefits have been paid.

This plan provides insurance coverage that applies only during the covered trip. You may have coverage from other sources that provides you with similar benefits but may be subject to different restrictions depending upon your other coverages. You may wish to compare the terms of this policy with your existing life, health, home and automobile policies. If you have any questions about your current coverage, call your insurer, insurance agent or broker.

This program was designed and is administered by Aon Affinity Berkely Travel. Aon Affinity is the brand name for the brokerage and program administration operations of Affinity Insurance Services, Inc.; (AR 244489); in CA, MN & OK, AIS Affinity Insurance Agency, Inc. (CA 0796465); in CA, Aon Affinity Insurance Services, Inc., (0G94493), Aon Direct Insurance Administrators and Berkely Insurance Agency and in NY and NH, AIS Affinity Insurance Agency. Affinity Insurance Services is acting as a Managing General Agent as that term is defined in section 626.015(14) of the Florida Insurance Code. As an MGA we are acting on behalf of our carrier partner.

Dining on Azamara Cruises

SPECIALTY DINING & FINE WINES
Azamara proudly features two specialty restaurants, Prime C and Aqualina. Specialty dining is complimentary for suite guests (Club World Owner’s Suites, Club Ocean Suites and Club Continent Suites). For others, there is a $25 per-person cover. Reservations are highly recommended.

AQUALINA
Savor fabulous Mediterranean seafood and other cuisine against a backdrop of floor-to-ceiling views and a soothing blue and white décor. Starters including seafood bouillabaisse, lobster-asparagus salad, and wild mushrooms with parmesan and white truffle cream. Main courses may include seafood paella with saffron couscous, black truffle and mushroom risotto, and rack of lamb. Save room for Grand Marnier Souffle or Crème Brulee.

Dining Menu | Dessert Menu
Hours: 6 PM – 9:30 PM
Location: Aft - Port - Deck 10

PRIME C
Settle in for a marvelous evening at Azamara’s classic wood-paneled steakhouse with stunning views and lush autumn décor. The menu includes steaks in a variety of cuts cooked to perfection, along with starters like crab cakes with remoulade, lobster bisque, wedge salad with bacon and blue cheese, and more. Other entrée choices may include lamb, pork, veal chops, game hens and seafood. Indulge in the famous mini cinnamon-sugar donuts with a trio of dipping sauces.

Dining Menu | Dessert Menu
Hours: 6 PM – 9:30 PM
Location: Aft - Starboard - Deck 10

THE WINE CELLAR
From France to California, and Argentina to South Africa, the Azamara Wine Cellar will delight your palate with an 8,000-bottle collection of limited production, small label and rare vintage wines. Our knowledgeable sommeliers will help you pick the perfect wines for your evening meal. And be sure to look to the daily onboard news for Wine Corner gatherings in the Mosaic Cafe, when you can discover and sip new wines with the sommelier’s guidance.

Something extra: Arrange your own private dinner or wine-tasting in the Wine Cellar! Ask our sommelier or concierge for details.

Hours: Specialty restaurant dining hours and by appointment
Location: Just outside Prime C

MAIN DINING

DISCOVERIES RESTAURANT
With a wide variety of nightly selections like filet mignon with black truffle sauce, Discoveries Restaurant is a hands-down favorite for an elegant yet lively dining scene. Reservations are not accepted, and you have the choice of being seated at a table for two or as part of a larger group of fellow guests (which is a great way to meet new people). Discoveries Bar is also a great gathering spot for drinks before or after dinner.

Hours:
Breakfast: 8 AM – 9:30 AM
Lunch: 12 PM – 1:30 PM
Dinner: 6 PM – 9:30 PM
Location: Aft - Deck 5

CASUAL DINING & SNACKS

WINDOWS CAFÉ
Take in the fresh breeze at an outdoor table in Windows Café, our casual buffet offering made-to-order breakfasts and a large variety of lunch and dinner options. Choices change daily and include fresh sushi, stir-fries and pastas, salads, smoked lox and other cold fish, a carving station and sumptuous desserts. There’s more: Don’t miss the buffets! Indian, Mexican, Spanish, Italian, and other regional cuisine. Our international crew takes pride in their native cuisine and it shows.

Hours:
Early Riser: 6:30 AM – 7 AM
Buffet Breakfast: 7 AM – 10 AM
Late Risers' Lite Breakfast: 10 AM – 11 AM
Lunch Buffet: 12 PM – 2:30 PM
Afternoon Tea: 3:30 – 4:30 PM (port days)
Casual Dinner: 6 PM – 9:30 PM
Location: Aft - Deck 9

POOL GRILL
Dine poolside on made-to-order fish-kabobs, burgers, fries and salads.

Hours: 11 AM to 6 PM
Location: Amidship - Deck 9

There’s more: Don’t miss the famous pool deck parties, when servers may include a few friendly officers. These parties are legendary for great food, music and conviviality.

MOSAIC CAFÉ
Sink into a comfortable chair at the Mosaic Café and enjoy an espresso or hot tea with fresh biscotti, tea sandwiches or scones—on the house, of course. Centrally located on deck five, the Mosaic's congenial service and atmosphere make it a favorite gathering spot for conversation, cards and trivia games.

When: Most of the day, from early morning to late night
Where: Amidship - Deck 5

LOOKING GLASS
Mid-afternoon is tea-time in the Looking Glass Lounge. Refresh yourself with elegant pastries, hand-made tea sandwiches, and tea or champagne while enjoying the beautiful views.

When: 3:30 PM – 4:30 PM (sea days)
Where: Forward - Deck 10

ROOM SERVICE
The best time for room service? Whenever you say it is, 24-hours a day. Order from the full breakfast menu between 6:30 AM and 10:00 AM, and we’ll deliver at your appointed time. Lunch and dinner room service features a menu of hearty soups, fresh salads, gourmet sandwiches, pizzas and desserts.

SPECIAL DIETARY NEEDS
With advance notice, we can accommodate most special dietary needs. Please submit your request in writing to our Access Department no later than 40 days before US sailings, and 80 days before all other sailings. Fax requests to 954.628.9622 or e-mail to: [email protected]. Standard kosher-style menus are available on all voyages. On the day of boarding, please confirm your special dietary arrangements with the restaurant manager.

DINING: WHAT (AND WHAT NOT) TO WEAR

In all of our dining rooms, we encourage guests to follow a “resort casual” dress code, following good taste and common sense. Bare feet, tank tops, baseball caps, bathing suits, shorts, and jeans are not allowed in the main dining room or two specialty restaurants. (Khakis and other trousers are fine.) When dining at Windows Café, guests must wear footwear and a cover-up or shirt. In Prime C, Aqualina and Discoveries Restaurant, many guests enjoying dressing up. Formal evening wear (tuxedos and gowns) is not expected. We recommend that men bring a sport coat or suit; this attire comes in handy for evenings onshore as well. For women, dining attire includes dresses, skirts, blouses with pants and capris, and other appropriate attire.

Fuel Surcharge Policy on Azamara Cruises

We reserve the right to impose a fuel supplement on all guests if the price of West Texas intermediate fuel exceeds US$65 per barrel. The fuel supplement for 1st and 2nd guests would be no more than US$10 per guest per day, to a maximum of US$140 per cruise; and for additional guests would be no more than US$5 per person per day, to a maximum of US$70 per cruise. 

Tipping Policy on Azamara Cruises

Included gratuities are for housekeeping, dining and bar staff only, and are available on all Azamara Club Cruises voyages.

Payments / Refunds on on Azamara Cruises

Refunds and Cancellations When canceling a Cruise or Cruisetour, certain penalties apply. See the information below for details.
 

The cancellation charge policies above vary for single occupancy or for the third, fourth or higher occupants in a stateroom or for groups. Consult your travel agency or call Azamara Cruises for further details.
 
If payment was received via credit card, the refund will be made to that credit card. If payment was received from your travel agent, the refund will be provided back to that travel agent.

Azamara offers the CruiseCare Cancellation Penalty Waiver Program, waiving the non-refundable cancellation provision of your cruise ticket contract and paying you the value of the unused portion of your prepaid cruise vacation in the event that you or your traveling companion need to cancel your cruise vacation for specified reasons. In addition, should you need to cancel for "any other reason", you may be eligible for Cruise Credits.

Note: Policy applies when booking with US Office only. Guests should contact their local Azamara Cruises Office or Travel Agent for full details of applicable cancellation policies.

Seapass Each Azamara ship operates on a cashless system. For onboard purchases, you will be provided with a Seapass Account. This account can be validated with a Visa, MasterCard, Novus, or American Express card, or you may arrange to pay this account by cash or traveler's check. All onboard services and purchases may then be signed for and charged to your Seapass Account. At the end of your cruise, you will receive a completely itemized statement reflecting your charges.
 

Paying for Shore Excursions Please remember that you will have up to 10 days prior to your sail date to purchase your excursions online. If you are within the 10 days, you will then need to purchase your shore excursions onboard the ship, which will be charged to your Seapass Account.

Requirements Only U.S. currency is accepted aboard the ships, and personal checks are not accepted. Credit cards can be used to secure cash by using the ATM located near the casino onboard.

Currency exchange services are available onboard at the Guest Relations Desk. The shops, lounges, shore excursions, and Spa operate on a cashless system; therefore you must use your Seapass Account when purchasing beverages and services throughout the ship.

ATM An ATM is available on board each Azamara ship. You may obtain cash by using your MasterCard, VISA or American Express card, or you may use a bank card belonging to systems such as Cirrus-Plus, Honors, Shazam, Alert, Yankee 24, Pulse, ATH, NYCE, MAC, Magicline, Star System, Oath and Tyme.

Smoking Policy on Azamara Cruises

Azamara Journey and Azamara Quest have two designated smoking areas. These areas are located in the aft section of the Looking Glass Lounge on the port side, and on the starboard forward section of the Pool Deck. Smoking areas have signs indicating that smoking is permitted there. All other areas of the ships are non-smoking. This includes Public Rooms, Restaurants, Pool Deck, Staterooms and Suites, Balconies and Halls. For the comfort of all of our guests, we request strict adherence to this policy, and thank all of our guests for their cooperation. Please note that the above policy is subject to revision in order to comply with current applicable health legislation, where countries have local smoking regulations. This may mean that smoking is prohibited except in designated outdoor areas when arriving or departing certain ports.