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Celebrity Cruises Reviews

4.4/5 - Excellent

Based off 1,279 Reviews

Celebrity Cruises Customer Reviews

Overall Rating
4.4
Accommodations
4.4
Itinerary
4.5
Professional Staff
4.6
Repeat with Operator
4.4
Value for Money
4.3

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Ratings based off 1,279 reviews about Celebrity Cruises - currently showing 50 reviews with comments only
ME
Mary

We really enjoyed our cruise around southern Japan with Celebrity. The food was amazing and beautifully presented. The cruise staff were efficient, friendly and hospitable. They remembered our favorite dishes and drinks before we even asked for them. The room was spacious enough and in the center of the ship so we had easy assess to all the services. Our waiter remembered us from a previous cruise and provided exceptional service. The excursions provided a good view of the locations we visited but some of the tour guides did not speak English well and did not use whispers to help. Guide in South Korea tour was exceptional and really enjoyed her excursion. The excursions are often over 36 people so there is little opportunity to converse with the guides. I would highly recommend this cruise to friends and family.

MH
Martha

Had a great cruise with Celebrity. The food was excellent and the service was incredible. Beautiful ship.

FC
Franklin

Celebrity is an excellent choice for people over 55.

DP
Daniel

Excellent port itinerary with diverse and interesting excursion options!

AT
Alexandra

This was a perfect cruise for our family of 4. The ship was huge and had lots of things to do and lots of entertainment. The food was very good and the staff were extremely courteous and helpful all the time. My husband and I do prefer to sail on smaller ships but this was very nice too.

MM
Marilyn

There is no cruise like an Alaskan cruise. And Celebrity did a great job. Destinations and shore excursions were exactly what we wanted. Staff was incredibly friendly.

WM
William

The crew and staff were super friendly and helpful in all aspects of the cruise.

RB
Richard

I had a wonderful cruise.

RF
Ronald

The trip through the Panama Canal was fantastic. They had a lecturer on board that had been through the canal a number of times, and gave very good presentations as to what to expect. He also had a lecture each morning on what to expect at each stopping port. On past cruises we normally did not sit through these types of lectures, but in this case, it made our cruise much more enjoyable. We were first time suite members and all personnel involved were exceptional. The dining experience was excellent with artfully prepared food and service. The Beutler room attendant were always around and did whatever they could to make her stay more enjoyable. Going through the canal as a suite guest allowed us to be at the top of the ship during the passage through the canal. This gave us an excellent vantage point. We took a tour at Coland which showed us the new canal and the old canal this tour gave us a look at what was going to happen the following day we would strongly suggest this for anyone going on this itinerary.

PF
Pamelia

Celebrity consistently provides comfortable accommodations and services as described on their website. The Staff is great; always cheerful and willing to please.

LA
Linnie

We had a wonderful time during this cruise. We enjoyed the onboard activities as well as the shore excursions offered.

JH
Jeffrey

Thank you so much! This was an experience of a lifetime! This was my first cruise ever, and was fantastic.

MS
Moira

We will always book with Libby - we trust Libby 100% and she is professional and an expert ~ full of knowledge and always listens to what we want. She is our go to Lovely Professional Travel Expert - and we recommend her to everyone who is interested in travel. Thank you Libby and Affordable Tours!

MK
Mary

It was nice to be on Celebrity again. The staff and service were wonderful. Any concern was taken care of promptly. The all inclusive package made it nice to text home, or grab a cocktail or coffee without worrying about expenses piling up for the end of your cruise.

MA
Mary

We absolutely loved Celebrity Eclipse. The staff were wonderful and very professional. The onboard entertainment was very good.

SF
Saverio

Excellent service

PG
Peter

Wonderful first class tour of the Galapagos Islands. Everything was well organized by Celebrity.

MB
Mark

Celebrity is a phenomenal cruise line. This is my 6th cruise of the Solstice series (Reflection, Equinox, Silhouette). The service on these ships is impeccable, the cleanliness is top notch, the food fabulous and the entertainment - first rate. After a Celebrity cruise vacation, you don't need another vacation to recover from your vacation.

CL
Charlotte

Celebrity is my favorite cruise line. Good value for the money. I like the variety of ships offered. Staff is always great and very accommodating.

NL
Nancy

Friendly, attentive service with a delightful on boat and on shore experience.

DD
David

Celebrity Cruises did an amazing job! All the staff were great and the overall remarkable experience made this a wonderful cruise.

OZ
Odette

Autumn Cruse was excellent. I will be using her again and again

RD
Rebecca

This is a wonderful trip. The accomodations exceeded my expectations and everything went smoothly.

SM
Susan

I can always count on Vince Todaro and Affordable Tours to provide quality service and a great traveling experience.

LH
Leslie

Our trip was great and everything we thought it would be. We are already planning our next trip.

CS
Catherine

This is probably our 8th trip on the Summit to Bermuda - we LOVE it!! The Casino is available, although we don't take part. There are nightly shows of comedians, magicians, song and dance programs, as well as a variety of audience participation activities around the pool and in the evenings. Food is great - we enjoy the service in the dining room for dinner they took GREAT care of us. The rooms are bigger than RCL and Gusti took amazing care of us. They give you 2 1/2 days in Bermuda and it is SUPER. We will be back!

AJ
Anna

Very satisfied with this cruise and I like to repeat same cruise again next year

BP
Bradford

Excellent trip-had a wonderful time.

WS
William

We really love the quality of the service and food in Celebrity Aqua Class.

JA
Judy

Soazig was wonderful! I appreciate her flexibility as our plans changed in March. She was quick to respond to all communication and offered valuable insights so we could make the most of our cruise experience!

DP
Dino

Cabin for Aqua class were smaller that anticipated but they were sufficient.

VR
Vicky

Kia is awesome

SB
Sally

Basically, a great trip and good ship. Unfortunately, my cabin smelled as if it had a flood at some time, as did my son's down the hall. The steward used a special freshener several times and I kept the balcony door cracked, so I managed. Only one specialty restaurant worth booking, Tuscana, but it was quite nice. The items in the buffet restaurant hardly changed from day to day and were so so. Overlooking the restaurant/food shortcomings and the smelly room (could happen anywhere), we did like the ship quite a bit.

AM
Arnold

Affordable is the BEST. Kudos to Jason for his attention to all the details that helped to make our cruise special

RG
Richard

Jason took care of all my travel needs all ship board credits were available as promised

LK
Linda

So happy, I already visited the Futures Cruise team onboard and have reserved an open - ended cruise.

RD
Rebecca

The trip was wonderful. This is certainly the time to cruise and I felt safe on the Celebrity Reflection. One of the best cruises ever.

AK
Abby

Celebrity never disappoints! Top notch service, classy ship decor, great amenities. Love it!! We sailed on Reflection this time.

RC
Robert

As a teen try to cruising the number of guests was kept intentionally lower than normal. Cleaning was ever present and the entertainment varied and of quality. The food was average while the wait staff very efficient

JH
Jerome

celebrity is well worth the money

FB
Francis

Celebrity is our favorite cruise line.

AM
Arnold

Always have had great service from Affordable. Kia has been very helpful!

WN
Walter

Was everything we expected and more.

MP
Maha

The cruise with Celebrity Apex was amazing- beautiful ship, programs and itineraries.

JM
John

We had a great time and Celebrity Cruise Line (Reflection), as usual, took good care of us. With the pressing potential problems of COVID-19, the staff went out of their way to take the necessary precautions. We felt safe, but whether we are or not is yet to be seen. 

PY
Pee

Our itinerary had changed multiple times due to Coronavirus pandemic situation. Celebrity handled the crisis with compassion and flexibility. Their emergency response team was very helpful. Even though our trip cut short by a week, we still appreciate Celebrity's quick response to get us through these changes readily.

VM
Valerie

A beautiful ship with excellent staff. Regular staterooms rooms with a balcony were spacious. Gourmet food all around, even in the buffet.

MJ
Marsha

Bianca helped us on our recent back to back cruise on Celebrity Edge. We appreciate her help and credits she obtained for us and was a pleasure to book with her!

KE
Kathleen

Janet goes out of her way to make sure all arrangements are in order she responds immediately to any & all requests such a wonderful employee & a fantastic asset to Affordable Tours

MR
Maherunnisha

We received outstanding service from Susan. She was very helpful and were very happy with her services. Everything went perfectly.


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