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Celestyal Crystal Cruises Reviews

4.1/5 - Very Good

Based off 18 Reviews

Celestyal Crystal Cruises Customer Reviews

Overall Rating
4.1
Accommodations
3.6
Itinerary
4.3
Professional Staff
4.7
Repeat with Operator
4
Value for Money
4

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Ratings based off 18 reviews about Celestyal Crystal Cruises - currently showing 5 reviews with comments only
TK
Terry

The staff was very friendly & professional. The only issue I had was a constant noise coming up from the 3rd floor ( the inner workings of the vessel) to our unit on the 4th I Told the reception desk & filed a complaint, but was told management would get back to me on compensation.......never heard a word so that was disappointing. Also I would tell clients to avoid the buffet as it's controlled chaos plus the food was never hot enough.

JF
James

All great . Thanks

SH
Sheryl

We had a great Cuba trip with Celestyal Cruises! We loved the ship, staff, tours and the entertainment was the best we have ever seen on a ship!! Loved it!!

WG
William

Small ship. Great crew and great entertainment and excellent itinerary.

EU
Esteban

The interior room was small. I ended up paying an upgrade fee for a slightly bigger room with an ocean view. The No single supplement fee is a plus for me and because of this I would travel with Celestyal cruise line again and maybe even go back to Cuba. The all inclusive drink package is good, however, it does not include top self or premium liquor. They do offer a Gold drink package for an additional daily fee. The staff members on board the Celestyal cruise line are very friendly and helpful. They seem to have a genuine concern that all the guests are happy and are being taken care of.


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