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The onboard entertainment and information programs were very good. We were very happy with the excursions they offered and the guides did an exceptional job.
AmberDee did a wonderful job for all of us on this booking and we will happily contact her again for our next trip.
I have booked numerous cruises and tours through Dawn Bellis for many years now. She has been consistently professional, helpful, and informative. I also get a better price through her, and AffordableTours, than through any other booking agent. I am very appreciative and grateful. Thank you!
Janet was wonderful. She booked a perfect room for us and whenever I called her, which was any times, she called me right back each time. I couldn't have been more pleased.
There were a few questions that came up from the time we started making the plans to the time we were about to go that were answered and dealt with quickly and professionally.
Overall the trip was great; this was the second week.... I would have preferred one week at a time; with back to back weeks like this, there was some duplication of stops,
Always have great experience with Holland America. Food and service are exceptional.
This particular cruise with Holland America has been the best one of all. The value was excellent; services excellent In sum, I could not be more satisfied with it.
We enjoyed a wonderful trip and many happy memories were made.
All planning and arranging went so smoothly. Megan helped us book flights as well. It was so thoughtful to have a bottle of champagne waiting for me in my room
We felt our experience on a Princess Cruise was better than Holland America. They had some interesting sail away and end of trip partied. Also did not like it that Holland America said we would be automatically charged every day for gratuities.
Overall, we enjoyed our Norwegian Fjord cruise with Holland America. Oslo was an especially interesting port with the Viking Ship Museum, the Palace, Folk Museum, Frogner Park. The fjords were beautiful as expected. Our stateroom was well-kept and the staff was friendly. The entertainment was decent most days. Overall, the food was good. The only critiques was that the organization of the meal seating and disembarkation could have been improved. Also, it is more affordable to do excursions on your own than by doing it through the cruise line. With that being said, I would recommend the cruise for someone wanting to see this part of the world.
This is my 8th cruise and 4th with Holland America and without any contest this is the best thus far. Everything I expected were fulfilled 100% and even better. Can not say anything negative about this brand new Holland America Cruise.
Wonderful trip, highly recommend!
We had a wonderful wonderful 11 days! The service and the food on the ship was exceptional..Would highly recommend Holland America
We had a very enjoyable, relaxing cruise to several new islands. The food and service were great.
Cruised on the new Holland America Koningsdam. I had expected a better experience. The rooms were smaller, fewer activities but food was excellent. Will use older ships in the future that actually offer more. The itinerary was great though.
We loved the cruise. We were so happy to receive an upgrade in stateroom, we had a veranda. The excursions were really good and we had wonderful tour guides. The staff on HAL are wonderful, so friendly and so accommodating. Even the weather cooperated. The only negatives were the flights. Philadelphia to Amsterdam, on American Airlines was a terrible, the service was poor and even though we paid extra to upgrade our seats they were awful, so cramped and very uncomfortable. The British Airways flight from London to Orlando was even worse! We were not able to upgrade our seats even though we tried and had help from Affordable Tours supervisors. I had a child behind me kicking my seat the entire trip. Again the service was awful, we had to repeatedly ask for water. We have flown long distance in the past on Delta and they blow both carriers out of the water.
The cruise itself exceeded our expectations. There were no problems; it was all good.