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Holland America Cruises Reviews

4.3/5 - Excellent

Based off 1,590 Reviews

Holland America Cruises Customer Reviews

Overall Rating
4.3
Accommodations
4.2
Itinerary
4.3
Professional Staff
4.4
Repeat with Operator
4.2
Value for Money
4.2

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Ratings based off 1,590 reviews about Holland America Cruises - currently showing 50 reviews with comments only
MA
Mary

Very good service.

RB
Rae

Wonder trip!

SA
Steven

This is not a Cruise itinerary I would repeat. There were too many tender ports with inadequate facilities for the guests. Standing in lines for 1 to 1 1/2 hours in the heat was most unpleasant.

BS
Beryl
Reviewed on Apr 07, 2024

Thank you for putting together an amazing Transatlantic Cruise from Ft. Lauderdale to Rotterdam. Holland America ship was fantastic. The staff was amazing, the food was like going to a Five Star restaurant every day. The accommodations better than I expected. We had a fantastic travel agent!

DW
Deborah

Staff are courteous and friendly. Amenities and service were top-notch. I would definitely sail again with Holland America.

TI
Theresa

The 9 day Southern Caribbean Seafarer cruise on Holland America was an excellent choice for us. We had 2 days at sea before arriving at our first island. We enjoyed all the islands (Aruba, Bonaire, Curaçao and Half Moon Cay) before another relaxing day at sea on our return home. The Rotterdam is a beautiful new ship.

SM
Susan

This was a great trip. I chose Affordabletours.com because there was a promotion for Holland America that I wanted to take advantage of. The travel advisors were friendly, accommodating and professional. The trip was a once in a lifetime experience with ports in Juneau, Sitka and Ketchikan Alaska. We also stopped in Victoria Canada but we didnt get off the ship due to the time of the stop. The ship was nicely furnished, great service, delicious food and drinks. The daily program featured something for everyone. Overall a great experience!

EG
Erwin

This was a fantastic Holland America cruise.

SL
Suzanne

Everything went beautifully - couldn't have been better. Wonderful travel agent - she makes such a difference in making each vacation perfect!

JR
Julianne

This was a fantastic tour and would highly recommend it to anyone looking to book a land and sea excursion. Holland America definitely lived up to their reputation!

JJ
JoAnn

Wonderful ship, staff were professional and attentive. Our stateroom was a little smaller than we expected. Overall, we thoroughly enjoyed our cruise with Holland America.

CA
Cecil

This itinerary is great and the Holland America staff were fantastic as always.

LM
Larry
Reviewed on Mar 25, 2023

1st time on H.A. Older ship, but well maintained. Food and staff were excellent. Ports were outstanding. Great trip.

SB
Socorro

This was a superb trip which exceeded our expectations. The cruise was one of the best, and the service affordable tour provided were excellent

RH
Raymond
MS
Mary
Reviewed on Mar 10, 2023

Amazing trip and Holland picked us up at airport for trip to Hegel. Breakfast was marvelous such a wonderful surprise

JL
James
Reviewed on Mar 10, 2023

Good service

AL
Anirudha

overall a very pleasant cruise experience. well suited for older people, excellent food, services and entertainment on the ship

ML
Mimi

I have cruised with Holland America on many occasions, always pleased with the experience.

JL
John

Autumn was a wonderful person to work with. She took excellent care of us.

BS
Barbara

It was a perfect cruise - just the right amount of activities and the ability to stay apart when we wanted to.

JJ
Janet

great Alaska Cruise by Holland American. We had good weather, great food and a good variety of excursions to choose from. We only had 1600 on the ship, which included staff. Thus, being small vs other cruise ships was a huge plus. Great whale watching going above Victoria BC. Due to gale winds, we only had 2 hours in Victoria. This was way too short. Maybe just a pure Alaskan cruise and skip Victoria BC. Staff were great, kind and exceptional at times.

RS
Ramonito

I will definitely book another trip with HAL just so because they have a very great and very helpful staff.

JS
Jureerat

Marcie is very friendly and helpful

BW
Barbara

Jerry has always gone above and beyond he has Great customer service and is the reason why I use affordable tours.

MP
Margaret

excellent staff, stewards and food service!

JG
John

everybody great and rspecially Steve Warren agent!

MS
Mamata

Our room was the last one aft(back). We felt it when the ship was at sea. Next time, no verandah, middle aft is what the cruise director told me would be best for Narayan. Also at a lower level with a shower would be more stable experience.

CN
Claudia

Have used Affordable tours since early 2000 and have always been pleased with price and knowledge travel agent

LB
Lester

Marcie is very good. 

DZ
Douglas
Reviewed on Feb 02, 2022

The cruise itself exceeded our expectations. There were no problems; it was all good.

RH
Ronald

The onboard entertainment and information programs were very good. We were very happy with the excursions they offered and the guides did an exceptional job.

CW
Carol

It was a very good cruise. The staff were very helpful with filling out the forms for Slovenia and Italy.

DN
Daniel

This was our 1st cruise and would do it again!

CP
Carolyn

Great adventure! Chacabuco was beautiful, crusing the fjords was spectacular (one glacier had an area, down near the water, that looked like a huge blue sparkling geode) and that was only 1 of many glaciers we saw. The penguins stops were great (we did not go to see the rockhoppers, but regret not doing that, too.) Montevideo is truly a beautiful city, smaller than Buenos Aires which is also beautiful. If you have time and $$$, go see Iguasu Falls, we did not. Nadia Miller arranged our whole all inclusive trip, excellently. Thank you!!! Pack light, laundry service on Holland America is quick and either $20 per bag or $100 for unlimited on the whole trip. Thank you, laundry guys!!! Wonderful classical piano and violin duet music 3 times a day!!!!!

RV
Ronald

holland needs more live music during the day.

TI
Theresa

The cruise was exactly what we had expected. We booked a promotional deal that included prepaid gratuities which saved us a lot. We have booked cruises in the past with Kia and have found her to be very helpful and thorough. She even remembered our anniversary by sending us chocolate covered strawberries. We hope to booking a lot more cruises with her!

DW
Denise

Holland America line is a smaller cruise line and very elegant ship I prefer these over the large glitzy loud ships

RL
Russel

Booked our cruise with our consultant Autumn . She was very helpful answering all our questions. She save us several hundred dollars from the price given by the cruise line. In addition she secured extra on-board credits for us. We will defiantly contact her in the future for our travel needs.

RH
Ronald

The trip went very well, And the excursions we went on were outstanding.

CK
Cynthia

Stellar experience. The ship was beautiful and in wonderful condition, and the food and personal service - wonderful! The itinerary was very good with a lot of choices for excursions. I loved everything about it.

MD
Marsha

As Always, thanks to Boris at Affordable Tours for helping us make our anniversary cruise special! Thank you for the "sparkling wine" to help us celebrate. Even though we have cruised through the Panama Canal before, it is always an amazing experience. This cruise also offered several new port stops, including a beautiful Caribbean Island.

JL
Joyce

Great trip on Holland America to Panama Canal. The ship was going into dry dock and certainly needed some work.

HM
Hatija
Reviewed on Nov 06, 2019

Soazig is the best and I continue to refer her to everyone I meet that is interested in cruising.

SP
Susan
Reviewed on Oct 16, 2019

We had never traveled to South America before. The itinerary was very educational. Tour guides were very good. Holland America was great. The crew was wonderful and the food was great. We would trave either them again.

mb
mary

Using Affordable Travel was a safe, easy experience. The cruise and extras we received were as advertised.

MK
Martha

Kia did an excellent job with this trip. She returned calls promptly and was always professional. She also helped on our return reservation when the flight was cancelled less than 24 hours before departure.

JB
John

Thank you Jerry. We had a fantastic trip. We will soon contact you to book another cruise!

GC
Gary

Holland America was a pleasant surprise. Food was excellent, staff was very friendly and efficient and the entertainment was incredible. 2 shows a day of a very talented string quintet.

CI
Carol

AmberDee did a wonderful job for all of us on this booking and we will happily contact her again for our next trip.


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