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Norwegian Cruises Reviews

4.2/5 - Very Good

Based off 1,611 Reviews

Norwegian Cruises Customer Reviews

Overall Rating
4.2
Accommodations
4.1
Itinerary
4.3
Professional Staff
4.3
Repeat with Operator
4
Value for Money
4

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Ratings based off 1,611 reviews about Norwegian Cruises - currently showing 50 reviews with comments only
TC
Thomas

We had a great time! This was a fantastic cruise!

DB
Dipak

This Mediterranean Cruise was an interesting and well organized tour of several ports and nearby cities in Greece, Turkey, Itally and France.

DB
Dipak

Everything was good except some ethnic food. Per my experience with two cruises in NCL Bliss and one in NCL Breakaway, the Indian food served here lacked in variety and quality. Also, same items, such as Beef keema matar was served only for beef eaters. An alternative meat like chicken or lamb could have been replaced beef for non-beef eaters for once. Otherwise food was good.

RS
Rodney

Everything was great. I will watch the age of ships on future bookings. The staff onboard was superb.

GM
Gilbert

The NCL Pride of America cruise is a great way to see the Hawaiian Islands. The ship travels at night so you have all day to see the sights. The ship is not the newest and does not have a casino or the water slides of the new super ships but it is clean and comfortable

DB
Dipak

This comment refers to my earlier trip. NCL’s cruisenext of the Bliss ship gave me a wrong impression of using cruisenext credit. This caused some confusion during payment of my future cruise, and frustration that I could not use two cruisenext credits to a single booking. One other comment I have is on the Garden Cafe restaurant in the Breakaway. The Indian food section was inferior to the same restaurant in the Bliss. The items served were not well selected and did not sometimes coorditate with the other foods.

JJ
Justine

We thoroughly enjoyed our cruise. The food was very good, and the ports we visited were top notch! The only real complaint about the ship was we couldn't use the pool or hot tub as they were too busy, and if you didn't want to drink alcohol all day, it was hard to get a glass of water, except on 2 or 3 floors. Also, if you are diabetic, the only drinks you can have is water, tea, or coffee. They did though provide NSA (No Sugar Added) deserts, I didn't realize what that meant untill into day 5.

MB
Michele

This ship was a little older than others in the Norwegian line. Our cabin had a very tall bathtub to climb over.

DH
Diana

Great Trip on Norwegian Prima!

TL
Teresa

Good service and friendly crews.

DB
Dipak

Very organized company. Safety, cleanliness, entertaining, multiple choices to fit everybody.

JL
John

NCL Prima had no chapel or Masses even though the cruise was for 15 days that included 2 Sundays and one Holy Day (Feast of the Immaculate Conception)

JB
James

This was our first cruise and we liked it so much we took advantage of Norwegian's CruiseNext program while onboard. They essentially double your money toward future bookings. The cabin was cozy and comfortable, and the staff was friendly and accommodating. Can't wait for the next one!

DB
Dipak

This trip was a wonderful experience. I liked the cruiseline, and would surely book with it. I even have another cruise coming up with this cruise line in December. But unfortunately it will be the same cruise-ship. I shall be needing Affordable's help in the near future to find another cruise with the same cruise line.

TW
Tecoa

My Iceland, Norway cruise ship was absolutely fabulous. It was a dream come true.

DS
David

Nice trip. Thanks for the onboard credit.

LS
Linda

Fabulous cruise!

MS
Margaret

We had a great time on our NCL Getaway Bermuda/ Bahamas Cruise. We want to go to another cruise with NCL again soon (and we are not retired yet) as schedule allow.

RM
Roberto

The ship is well maintained, clean and well staffed. Everyone is so cordial and helpful and always greet you with a smile.

LK
Leticia

This was a great choice for seeing the Panama Canal. NCL always does a great job.

JG
Johnny

We love cruising with Norwegian. The staff are so friendly and helpful, the food is really good and plentiful, and the excursions are really nice. My only complaint would be that internet is basically a utility now, like water or electricity. Hopefully in the future, at least the basic, non-streaming internet could be included in the price of the cruise.

SG
Sondra

Our agent listened and then offered the perfect vacation package for me. He found the NCL cruise for the date and price and then even chose the cabin! My trip was a delight. He is much appreciated. A highlight of the NCL cruise was providing a host for the solo travelers. We were a congenial group that enjoyed sharing the experiences of the day with our excursions, and conversation and company every evening for dinner for those who wanted to participate. It was definitely a plus for NCL!

CG
Charlene

Wonderful Cruise, staff and accommodations!!!!

MR
Mehdi

Everything met or exceeded my expectations

PJ
Paul

The NCL transatlantic cruise Rome to NY met every expectation aboard the Escape. Have sailed many times and the crew this trip was the most friendly we've ever experienced.

SB
Susan

The staff on the NCL Breakaway were friendly and helpful. As usual, the Haven is the preferred place to be...well worth the extra dollars for priority everything.

ML
Michael

Excellent service and all plans fulfilled

KC
Kay

This was a good cruise for an entire family. However, when just the two of us cruise we prefer other cruise lines.

BY
Burhan

The only snag was weather related late departure which affected the amount of time spent during port visist.

DW
Dorothy

The staff customer service is Excellent they made you feel sooo welcome throughout the whole experience! Yes, I will most definitely cruise with Norwegian again in the future.

HB
Harold

We found NCL to be comparable to Royal Caribbean, overall, though each cruise line tended to excel and lead its counterpart in certain categories. For example, the dining options and quality of food of NCL were slightly better than RCI's. Likewise, public accommodations, i.e., entertainment, games/shows/experiences of NCL were a cut above RCI's. Conversely, we found RCI's shore excursions to be somewhat better than NCL's. All in all, we feel we would have enjoyed our Panama Canal cruise with either.

RL
Richard

The cruise was very good, but we expected more variety in the on-board events, particularly during the at sea days. The talks were just to sell cruises and jewelry. The trivia games were fun, but they could have given a prize worth a couple of dollars, maybe even a t-shirt. The food was excellent, especially in all of the sit-down restaurants. We were very impressed with the cleanliness of all parts of the ship and the tremendous effort by the crew to constantly clean and sanitize. They even immediately picked up small pieces of paper on the carpets. The cabin steward was very attentive and pleasant.

SL
Stephen

The Norwegian Dawn's architecture is lacking in comfortable areas to just sit and relax. Every inch is either a bar, restaurant, casino, or shop. This leads to a subtle pressure to spend money or drink. There was a distinct lack of cultural activities during the cruise. On past cruises they offered lectures on the locations that we were visiting without trying to sell us merchandise. We has a library that offered a view of the ocean while enjoying a book. On the Dawn the library is internal, small, and not really serious. My last criticism is that the ship was unable to maintain the air-conditioning in my cabin. Three of the eleven nights were spent with unacceptable heat. On the positive side, the staff and crew were exceptional. We had an upgrade that came with a cabin assistant, butler, and concierge. Our butler and cabin assistant were exceptionally attentive. They worked hard to make us comfortable and well fed. The concierge was somewhat less present, and in the end he never learned mine and my sister's names and all his communications were incorrectly addressed as a married couple with my sister\'s last name. In general, the food across the restaurants was excellent. In all the meals there were only two dishes that weren't up to expectations. The Moderno Churrascaria was exceptional, and the French specialty restaurant, Le Bistro, was beautiful with very interesting and tasty food. The cruise itinerary was good. The selection of ports was a good blend of similar but different West Indies ports along with US territories. In conclusion, this cruise really only suffered by comparison. If I'd had no previous experience, then this cruise would have been as magical as others. NCL is a fine cruise line that has handled COVID protocols extremely well both pre-boarding and while sanitizing on board. My issues are personal preferences aside from the AC malfunction.

KD
Kyle

I hadn't been on a cruise in 4 years before I booked this cruise and was glad I did the crew was wonderful and very pleasant look forward to booking a cruise for next year

JG
Johnny

We really enjoyed our experience on the Norwegian Breakaway. The staff were all very courteous and accomodating. We also could see the attention given to cleanliness and keeping everyone safe.

SB
Susan

In addition to cruising with Regent, NCL's Haven is the next best option. The accommodations are nice and the staff is outstanding. It is like a ship within a ship. I highly recommend NCL and especially the Haven.

DS
David

Working with Soazig has been a pleasure. She made our trip planning easy and helped at every step of the process.

RL
Raynette

Libby was extremely helpful, explaining everything carefully and always informed and ready to assist.

EB
Elin

We had a fantastic trip!

CJ
Charles

We certainly loved the perks Affordable Tours provided for us. As well as the great room..so thanks

PB
Paul

the cruise was great NCL has gone almost to the bottom of my list of cruise line thee food except fot the special dinning was not the NCL standard i was used to and the entertainment was poor. i am planning the cancel my next booked cruise

RR
Robert

Nice ship, staff very good and it was a very reasonable trip.

JK
Janet

Was a super trip and everything went smoothly

BS
Blain

This was our first cruise ever. Jerry was fantastic!! walked us through everything, staying on the phone till we felt comfortable with all the details.

DA
Dianna

Had a wonderful cruise that lived up to my expectations.

AP
Alla

NCL provided a great New Year Celebration cruse. Festive atmosphere, great food choices at Seven Seas restaurant and at the buffet on deck 11. Cabins are larger that we have cruised in lately and with plenty of room for luggage and necessities. NCL staff was very friendly and helpful. Entertainment was very good. The band playing in the Bliss lounge was on the highest level. Boarding and disembarkation exemplary. Over-all it was wonderful experience.

SV
Surya

Great service and experience

AH
Adria

NCL was able to accomodate my special dietary needs with no problems. They also had some appropriate and fantastic shows and activities. I had one problem on the trip: I booked my shore excursions on the NCL webpage in advance, my excursion times changed when I got on board, I didn't know to look on my physical ticket to see that the time had changed, so I missed my first (and most desired) excursion. No one told me the excursion time could change after I printed my itinerary confirmation--and I talked with 2 members of the shore excursion desk the night before my first excursion! CHECK YOUR PHYSICAL TICKET FOR UPDATED EXCURSION TIME AND MEETING PLACE!!!

SR
Saroj

This time I did back to back three cruises starting from November 1 thru December 11, 2019 - had a very good and an enjoyable time .

BL
Barbara

This is the 3rd trip I have made with affordabletours, always got a great price and trips have been wonderful, would definitely use them again.


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