Royal Princess Cruises Reviews

Met expectations

The places we stayed on the Alaska land tour were very nice, but we felt we were being rushed from place to place, suitcases out by 6:30 AM often. The Denali Princess Wilderness Lodge was the nicest, and we had the longest time there. The transportation provided by bus, and especially by train, took us through beautiful landscape with knowledgeable drivers. The original description did not make it clear how much time we would have available in Talkeetna. It turned out to be as much as we wanted because of running shuttles to McKinley. The McKinley Lodge did not seem as prepared to provide food for the amount of people coming to it all at once. The cruise part of our trip was much more relaxing, providing activities for the children and trivia to keep the adults entertained.

Good cruise itinerary and terrific staff. Royal Princess is a medium sized ship, by today standards, so 3700 + passengers and children made for a lot of movement during the sea days. Ship is a bit older and starting to show its age...IE only 2 outlets in the cabin at the desk...nothing at bedside.

Everything was fantastic!! The only thing that didn't knock my socks was the food, in general. Don't get me wrong, it was good, however, I've had better food on previous cruises.

Had great time thanks for all the help.

Great Ship, great staff. Cruise Director Marcus was top notch. New Year's Eve was a blast!

This was our first Medallion Class cruise from Princess. The embarkation and disembarkation process was the best we've ever experienced. No long lines to get on and off the ship thanks to having gotten our medallions ahead of time. Some of the apps are still a little buggy but quite usable. The internet speed was incredible, rivaling our home WiFi. The Princess Medallion class service is a definite step up for Princess Cruises.

This was our fifth cruise with Princess and we were very pleased with their new Medallion class service.

The ship experience was great. We would have liked to spend another 1/2 day at San Lucas due to the long time it took the tenders to transport us from the ship to the town.

Alaska cruise & Land tours were great. We really liked everything we did, saw and experienced. Thanks Pete, for helping to put together a great trip.

We enjoyed the South America Cruise, however, we would not do that cruise again, so much poverty in South America. It certainly made us thankful for what we have in the United States.

Once again, Kia has provided excellent service in making our holiday possible. We could not be happier!

I thoroughly enjoyed the cruise. The accommodations were excellent and the food was great. The itinerary was a little too heavy (it would have been nice to have one more sea day mixed in) but excellent. The entertainment on the ship was enjoyable and plentiful. The service on board the ship was excellent, both attentive and compassionate. Here are the two things that I found objectionable: 1) The excursions were varied, fun and all went smoothly. the tour guides were knowledgeable and the schedules were generally well paced. However, in my opinion the excursions were ~30-50% overpriced. For example, I booked an independent tour on disembarking that cost less and did more than the excursions available through Princess directly. We spoke to other couples on the ship who went to see the same sites using independent arrangements at 50% of the costs. 2) Princess needs to make wifi unlimited and free if it wants to capture the business of the next generations. The price for internet service on board was unreasonable. We were constantly getting free internet when we were in ports. I work with lots of young folks (14-28) who would not consider it a vacation at all, if there is no internet service. Right now Princess is catering to an older generation (55-85) that is only modestly internet savvy. The generations to come are internet dependent. The cruise line that adapts first to this reality will stay in business. I found it annoying to not have connectivity, but it was not a deal breaker.

Dawnbjs the best! He works hard and goes the extra mile to make sure your trip is perfect. When the crew ship made a mistake with our reservations Dawn jumped into action to fix it. I would heartily recommend her

We have used Dawn over and over again and recommended her to friends because she does a great job. She finds the best vacation for usAnd at the best rate to. Dawn is a gem!

We chose this itinerary because it allowed us to visit four islands we had not yet visited (in the Caribbean). The land tours we booked with Princess were all informative and well handled except for one on Grenada where we were supposed to see Annandale Falls and we didn't. I brought it to the attention of the Excursion Desk on Princess and they applied a 50% discount on that tour as their description of the tour included the Falls and it was not brought to their attention that it wouldn't be included. The other tours were all as described and met or exceeded our expectations. As mentioned in an earlier survey, we were very pleased with the upgrade to a balcony room offered by Princess through our agent. He brought it to our attention and without selecting the room ourselves we couldn't be more pleased with the mid-ship location near elevators and stairs for easy access to the upper decks for food and sunshine.

Great to have booked through you! Wonderful cruise! Thanks for everything!

The trip was well worth the price. We stopped at so many ports, giving us a really good overview of the countries we visited. Only 1 or 2 of the Excursion Guides were unenthusiastic about their tour. All the others were knowledgeable and answered so many of our questions. I would definitely recommend this trip.

We really enjoyed this cruise itinerary. My wife liked the new larger ship. I did not find it quite so pleasant, as there weren't more activities that I liked, and the venues seemed more crowded. However, Princess handled the passengers efficiently and we never had lines to disembark or embark.

The Dinner menu was constantly "Caribbean" and was not what we expected being in the Mediterranean for 6-7 days. The staff decided to change the clocks four times at noon which made lunch, movies, scheduled 1:00PM presentations very difficult. Ports of call were all very interesting.

Food was great, entertainment was especially good. usual courtesies extended by Princess

The new ship, the Royal is a beautiful vessel. Staff was very courteous and knowledgeable. Food selection at fixed dining was excellent. Balconies are very small on this ship.

Excellent experience, as always.