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Viking Cruises Reviews

4.4/5 - Excellent

Based off 506 Reviews

Viking Cruises Customer Reviews

Overall Rating
4.4
Accommodations
4.6
Itinerary
4.3
Professional Staff
4.6
Repeat with Operator
4.3
Value for Money
4.2

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Ratings based off 506 reviews about Viking Cruises - currently showing 50 reviews with comments only
MS
Marian

The Viking transatlantic crossing was fantastic. I so enjoy the days at sea with all of the many activities, plus lectures and entertainment.

NS
Norman

A great Viking experience. Our first ocean cruise with Viking and the service and attention to detail was superb

RP
Roy

Viking consistently delivers with a high degree of predictability.

AB
Ann

Viking Cruises are always reliable-would recommend to anyone

EF
Elizabeth

We always enjoy cruising with Viking.

AA
Arie
JB
John

Always attentive, patient and professional, endless patience with some of our guests were difficult. But Mr. Warren was excellent, Sally call accompanied us on the trip through. Australia was wonderful patient and over and above her call to duty. Had a great time in spite of some weather issues that no one controls.

JR
James

The staff was very responsive. Very very clean ship. My wife has several food allergies. At every meal she received reassurances that her meals were prepared separately with her allergies in mind. The food was excellent. Much better than some other cruise lines. Entertainment was excellent. Live band every night. Wine and beer included at lunch and dinner. Drinks and cocktails at other times were very reasonably priced. Cheaper than local bars.

CS
Chester

Viking Ocean Cruise was a good experience and we especially enjoyed Greece. Overall Viking staff was excellent and added to the experience. Viking Sea is only a 930 passenger ship and had 907 passengers. We did not feel crowded and could easily find free space for us and our friends to find a quiet space to talk, drink or play cards. There were plenty of excursions to choose from.

RM
Raymon

Although we have little experience with ocean travels it will be safe to say that Viking would be qualified as a first class ship!!

KS
Karen

Great service and an outstanding operation, from start to finish!

KK
Kristin

Viking is phenomenal. Outstanding service and tour experience. The pre-trip excursion in Tuscany was exactly what we were looking for.

JL
John
RG
Ronald

Viking handled the whole trip very well. Staff was well organized and tour provided were also very good. Treated exceptionally well by all food and bar staff.

CM
Cheryl

Viking ship was beautiful and crew was professional, courteous and made the trip that much more enjoyable!

BP
Bruce

An excellent cruise. The quality of the food was very good in all the restaurants. The excursions, including the included tours, were well managed and the guides were excellent. Overall it is a cruise I would highly recommend. 

VR
Vincenzina

Viking is a one class operation. Someone is always there too help

KR
Keith

Love Viking for size of ships, customer service, itineraries and overall experience.

NS
Norman

We love Viking ocean cruises. This is our 2nd Viking cruise and we just booked our 3rd cruise. The ship is just the right size, not to big not to small. The entire staff is amazing, the food and entertainment was excellent. Wine and beer are included, all you can drink at lunch and dinner.

CA
Cynthia

Cabins were beautiful as was the entire ship; staff was excellent....friendly and helpful; food was delicious; ports were interesting and most shore excursions were included. Highly recommend.

LS
Lori

Because of the war in Russia we were not able to go to Finland, St. Petersburg, and Estonia. Also it was too windy to go visit Bornholm.

CL
Cynthia

Thank you for answering all of my questions and making this a very wonderful trip to book

CH
Chester

Mr Steves was very helpful and on top of every request and concern. The Viking cruise was outstanding. The personnel was totally outstanding with the desire to ensuring our cruise was something we would never forget. When we are ready for another cruise we will ensure it will be with Viking. I don't believe you can match viking's staff with any other cruise staff. They knew every passage and ensured we had a totally outstanding experience.

DJ
Dale

3rd trip with Viking thru Affordable Tours -- all were great

EC
Edward

Everything about the Viking cruise was top notch. The ship, the meals and especially the crew members. My wife and I really enjoyed ourselves.

CL
Cynthia

Viking is in a class by itself. Consistently excellent in all aspects.

JS
Jonathan

12 days prior to sailing itinerary changed by carrier due to coved issues. not thrilled about it but it was necessary for passenger protection

WI
William

Viking is our cruise line of choice...both river and ocean cruises.

MS
Myles

This was our third Viking cruise. They are always outstanding! Very relaxing and enjoyable. Great food, accommodations, and service.

JS
Jacqueline

because of Covid, there were only 600 of the 930 usual guests. covid protocols kept us feeling safe at all times. we were quite spoiled

RP
Ranauld

We've booked other cruise lines before and so far, Viking's service excellence is second to none.

VA
Vytautas
Reviewed on Feb 10, 2020

As Viking Cruises gets bigger and bigger with more ships and itineraries, I was worried about the consistent high quality we have previously experienced with our 6 Viking cruises. We were not disappointed. The port talks were wonderfully prepared and presented; the entertainment was high quality and the excursions were extremely well coordinated (as we watched the other cruise lines struggle with tenders and long lines just to get on-shore and the mass of people pushing and shoving to be first!). We booked a few more Viking cruises; we are hooked.

SM
Sammye

Viking is the top of the line for older travelers. The staff was very accommodating. The ship was pristine, Someone was cleaning from 5:00 am until the last guests retired. On board programs were geared to the interest of the age group of the guests. Very pleased.

JA
Janice
Reviewed on Jan 24, 2020

Our trip around Cape Horn on Viking Jupiter was wonderful despite missing our port stop in the Falkland Islands due to weather. Viking offered overnight excursion to Ighazu Falls that was fabulous and more than worth the money.

DC
Dale

Viking consistently provides exciting destinations, superior accommodations, culinary excellence and the most efficient and attentive staff. An experience with comprehensive value!

RM
Ronald

The vessel and staff were nothing short of spectacular. They made every effort to accommodate every request. Food is five star at every meal. No crowded feeling. Included shore excursions were not great but OK.

AM
Alice

I felt that we were somewhat mislead when Rome was offered as our first stop--we NEVER got to see any of Rome. I was very disappointed as I was looking forward to see at least some of the major sites, and we saw NONE. Our ship was docked in an area where you were not allowed to walk around. Viking could have offered us at least a motor coach tour of Rome where we could say that we at least saw some of the sites in Rome. After all, the ship was there at least 12 or more hours (perhaps even overnight), and time was not a factor.

MF
Marie

Outstanding staff - friendly, helpful and could not do enough to make sure that the trip was memorable. Relaxing and a great experience. Food was excellent - highly recommend Viking - this will not be our last trip with them

JT
Julia

We love working with Affordable Tours and ESPECIALLY "KIA"..... she is professional and goes above and beyond what is asked of her. Thank you Kia!

RB
Ronald

This was our first cruise on an ocean going ship with 900 passengers. Only river cruises before now with 180 passengers. We were delighted to find that the larger ship still had the small ship feel with many more dining and entertainment options.

VW
Veronica
Reviewed on Sep 22, 2019

Viking cannot do enough for its customers. This was our first Viking experience and it was spectacular. The only downside was that the hours did not provide enough roaming/shopping time, and, of course, some of the local tour guides were overly loquacious. That happens on any tour.

TR
Thomas
Reviewed on Sep 12, 2019

Gate 1 and Viking provided a great experience..Thank you Jennifer for helping us do this great trip.

AR
Arthur

This Viking cruise certainly exceeded our expectations.

ML
Millicent

Excellent staff, good food, good accommodations.

CS
Charles

This was a great itinerary. We would strongly recommend it to anyone interested in history, art, or culture.

EB
Esther

Although the Viking Jupiter is classified as a small ship, it is really quite large. That has its benefits: several restaurants, great shows and on-board programs - but with 900 passengers you don't get to know people. Often have good conversations with people sitting near you at meals, but then never see them again. - That can be fine if you aren't looking to make friends.

BB
Bette

viking cruises are exceptional. Staff, food, service were wonderful. Will definitely book another Viking cruise.

PH
Paul

Cindy was helpful in every way.

KR
Kathleen

we really enjoyed our cruise and the service on the ship was great. The only thing we had a problem with was our optional tour of whale and wildlife cruise on July 9th. We all thought that the boat was way overcrowded. It was cold and rainy that day and all of us could not fit in the covered sections of the boat. Several people complained to the crew and we were all told that there was exactly enough room for everyone and the problem must have been that some people were taking up too much room. We all thought that was ridiculous, they simply booked too many people for the tour. That is the only complaint that we had. Everything else was terrific.

NS
Norman

We loved Viking. The entire crew and staff were wonderful. The food was over the top. We enjoyed the $600 ship board credit offered to us by Affordable tours. Jennifer did a great job in setting all this up. The only draw back was that we were not assigned a stateroom until we checked in at the ship. We knew the type of room we were getting but not the exact room or deck. While we were a little nervous about that Jennifer assured us everything would be fine and it was..


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