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The staff was very responsive. Very very clean ship. My wife has several food allergies. At every meal she received reassurances that her meals were prepared separately with her allergies in mind. The food was excellent. Much better than some other cruise lines. Entertainment was excellent. Live band every night. Wine and beer included at lunch and dinner. Drinks and cocktails at other times were very reasonably priced. Cheaper than local bars.
Because of the war in Russia we were not able to go to Finland, St. Petersburg, and Estonia. Also it was too windy to go visit Bornholm.
Viking cruises has become my favorite Cruise line. I was extremely impressed how very organized they were onboard and off the ship. Based on MY own experiences with various cruise lines Viking were the best from the moment we arrived at the airport , Shore excursions and return trip to airport their Employees made certain you were taken care of. I enjoyed the friendliness of their crew always a smile and some went above and beyond to make certain your were taken care of.
Wonderful experience in Cuba and on the ocean!! Viking is the elite of the elite in every way going out of their way to make your journey a memory to last for a lifetime. We loved it. When we docked in Cienfuegos, it was out in the harbor and we had to take tenders to the dock, since no other docking privileges were allowed, but to two other cruise lines, who had been given them years earlier. We had no issues with the tenders, but were unaware that was going to happen. Thought that might be helpful information.
Donna was great and look forward to booking with her again
You can never go wrong with a Viking cruise. Everything is first class. They take good care of you. Food and service are great.
The Viking Star is a beautiful ship and the PV3 cabin was wonderful. The itinerary changed a number of times and the ship did not anchor in Havana Cuba which is a minus. The trip through the Panama Canal was excellent.
The discounted price offered by your firm was excellent. While we were booking the tour with your firm we had contacted Viking about the very discounted price we were being offered. They tried to "warn us" that the price you offered was "too good to be true" and that we would be taking a chance if we signed up to your deal. YOUR FIRM LIVED UP 100% TO YOUR EXCELLENT DEAL! When we told fellow travelers on our Viking cruise, all were surprised at the very low we paid your firm. We only met one other person who claimed to get as good a deal as we did. This one couple even bragged that their deal was even a little better than ours (however,they would not provide the name of their provider)
Affordable Tours and Viking both do an incredible job. Two excellent companies and I always feel there is additional value added for the price.
Jennifer was great to work with. She was always available to answer any questions that came up. We told our cruising friends about her, and they booked another Viking cruise while on board Viking Star, and received some of her bonuses in addition to all the incentives that Viking was offering.
Our experience on board the ship was excellent. The accommodations were wonderful, the food delicious, the staff attentive and courteous at all times. A few of the included tours did not meet my expectations. Some of the optional tours were closed before we were given the opportunity to decide on them or were given at the same time as the included tours. That was disappointing.
Viking was excellent in our opinion. Excellent food, entertainment, tours, assistance.
First class cruise.
The only suggestion is to pay attention to the cruise path and select the side of the boat that will yield the best scenery from the room. We were on the port side and most of the land that we passed was on the starboard side. Not a biggie, but we would have had better photograph moments from the room if we were on the starboard side.
Viking delivered an exceptional travel experience, just as it has with our previous bookings with them.
Very good trip on the Viking Sun. Exceptional crew went out of their way to make sure we had an enjoyable trip. Everything was handled smoothly and in an excellent manner.
This was our second cruise with Viking. Everything was exceptional..........we have booked cruise #3 for next year! Really love Viking!
Viking customer service is outstanding!
Loved the size of the ship. Better than the huge ships out there. However, do not expect to do any shopping onboard or find miscellaneous items you might have forgotten to pack. You have to buy them off the ship. Terrific service at meals and the room attendants were good. They were not obvious at all times, but could be reached through the housekeeping phone line. I love Viking but still prefer the River cruises because they were more personal with the population on board.
This is our third great trip booked through my consultant and Affordable Tours. We had a great time. Everything was smooth as silk. Thanks so much.
Viking is a great line. Customer service is absolutely excellent, rooms perfect and food unbelievable. We learned a lot from the excursions and love that there is one all-inclusive price, except for the tipping at the end. But those hardworking folks deserved it!
Cruise, ship, and staff were excellent. Post-cruise extension overpriced.
Viking is consistently wonderful.
True advertising! Viking Cruises described the expected experience accurately. Viking delivered with stress and worry free enjoyment.
Immaculate, modern ship. Very friendly staff and very good included excursions. Many interesting on-board activities and so-so food.
Viking Ocean Cruises delivers just as advertised. Excellent customer service is provided by the entire crew, from the housekeeping department, the chefs and their staff, all the way up to the cruise director and captain. There are no worries on the excursions and transfers to/from airports. Everything is exact and planned out perfectly. There is no congestion or crowding as described to us by the non-Viking cruise passengers we encountered at various ports.
Great trip. Highly recommend to anyone.
The cruise with Viking was absolutely amazing. The entire crew made sure that we had everything that we needed or wanted at all times. Whoever trained them must have emphasized the importance of the passengers above everything else. This is the second Viking cruise that we have been on and certainly will not be our last. They have spoiled us as no other cruise line has ever done.
I would definitely do another trip with Viking Cruise Lines, it was just a wonderful experience and the ship was so beautiful and comfortable. I truly can't say enough about the people that work for Viking so professional and courteous.
The Viking transatlantic crossing was fantastic. I so enjoy the days at sea with all of the many activities, plus lectures and entertainment.