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Illumination River Cruises Reviews

4.2/5 - Very Good

Based off 69 Reviews

Illumination River Cruises Customer Reviews

Overall Rating
4.2
Accommodations
4.3
Itinerary
4.2
Professional Staff
4.5
Repeat with Operator
4.1
Value for Money
4

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Ratings based off 69 reviews about Illumination Tours - currently showing 21 reviews with comments only
AM
Arlene
Reviewed on May 28, 2022

Don't be afraid to try the active excursions. They were amazing and they were honest if they felt a guest wouldn't be comfortable with the level of difficulty.

JM
James

The overall dining experience was ok, not great

JD
Joseph

We enjoyed the Avalon Magnificent Europe River Cruise very much. It was everything we expected and more. The crew and staff on the ship were outstanding.

AM
Angelo

Avalon was wonderful to us. The staff was extremely friendly and willing to help in anyway. Very positive experience. The food also was delicious.

PM
Patricia

Nico, Cruise director, made this trip extra special. He is very organized and knows the history of the areas we traveled.

CS
Craig

Great Food, Great Room, Great Tour Guide and Crew! Outstanding to all that worked so hard and always presented a smile!

JM
Jan

This was our first river cruise and our first experience with Avalon. The entire trip was very enjoyable and we look forward to traveling on another river cruise with Avalon. Our tour included the Christmas Markets along the Danube and it would be fun to return to the same places during the spring and summer months. It was very nice to unpack only once.

NM
Nancy

The changes to my itinerary, due to the low water level of the Danube, were well beyond acceptable and made my trip that much more enjoyable. Mother Nature has a mind of her own and Avalon kept me informed prior to and on the trip. I highly recommend Avalon.

WM
William
Reviewed on Aug 29, 2018

This trip covers a longer stretch of the Danube and many of the tours off the ship are an hour or more by bus. Average age on this trip was older than many other European river cruises. It was a fascinating trip.

FD
Frank

Affordable Tours and Avalon did a great job. Everything perfect.

SC
Suresh

Aga was extremely helpful in booking our trip and in providing valuable information about the excursions and Amsterdam. We would like to work with her again in the future.

SM
Sandra

Everything was wonderful! The Avalon Illumination river boat was beautiful and our cabin was nice with a panoramic view. The tour director and staff were super. The places we visited for the Christmas markets were beyond description -- absolutely fabulous! Very relaxing trip aboard the river boat.

LT
Lucia

My 1st river cruise. It was handled professional and smoothly. My consultant and her team did a great job. I will definitively book again.

EC
Edward

The cruise was just as advertised - even better.

AG
Amy

A truly wonderful vacation. Everything was first class - the hotel in Prague, the Avalon Illumination, and all the excursions. Our cruise director was outstanding.

AC
Ann

Once we were booked, everything was seemless.

DB
Donna

My only comment of concern was that when on ship we were asked to leave dining room rather abruptly when it was closing and the bar would be closed during all performances. And bar drinks were super expensive other than happy hours...I felt like we had to conform more than was necessary...could have been more customer sensitive...it was the cruise director who at times treated us this way. Otherwise excellent and I would encourage others to use Avalon.

MM
Marcie

I couldn't have asked for more with Avalon. The whole staff and crew were so friendly and helpful. The trip was a trip of a lifetime thanks to Avalon!

LG
Linda
balkan discovery with extended stay in bucharest from budapest to bucharest
5/5 - Excellent
Accommodations
5
Itinerary
5
Professional Staff
5
Repeat with Operator
5
Value for Money
5
Reviewed on Sep 30, 2016

Every aspect of this trip was top notch!

AK
Allen
balkan discovery with extended stay in bucharest budapest to bucharest
5/5 - Excellent
Accommodations
5
Itinerary
5
Professional Staff
5
Repeat with Operator
5
Value for Money
5
Reviewed on Oct 07, 2015

The trip was fine, but we wished we would have had more 'side trip' choices, or actually, transportation choices. We wanted to take the tour bus places, but once there we would have rather gone in a different direction, I mean, it seems every tour brought us to a church/cathedral, and once you have seen 3 or 4, it got real old. The tour to the winery in Serbia (I think - maybe Bulgaria) was terrible, the wine was awful, I did not see a single person buy any of it. This is one tour where we wanted to go elsewhere but could not. Same with the tour to Tera Nova in Bulgaria - we wanted to wander the town, instead we had to follow the tour to yet another church. But this was OUR thoughts, for many others I am sure it was fine.

LK
Luella

The agent was a delight to work with because of her top of the line service. Had a wonderful trip on Avalon Waterways up the Danube and Rhine Rivers from Vienna, and Salzburg was great! Thanks again for a wonderful trip.


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