Welcome to Switzerland! You will be met at the airport by our Emerald Cruises representative and transferred to our Emerald Cruises Star-Ship in Basel.
After comfortably settling into your cabins, enjoy some time at your leisure.
Start your day with a visit to the “Jewel of the Black Forrest” and discover the reconstructed medieval old town of Freiburg, this vibrant city situated at the edge of the Black Forrest. Learn about its history and its local products during your included tour.
The afternoon is all yours to explore and discover Breisach and its Christmas market at your own pace, or join us on our optional tour to visit Colmar and discover the magic of one of the most impressive French Christmas markets.
You will return on board for a Christmas evening concert and dinner.
Freiburg guided tour with local market tastings
Visit to Colmar (extra expense)
Christmas concert on board
After breakfast, join us for a tour following the Pottery Trail with its picturesque villages in the Alsace region.
Enjoy lunch on board and get ready to come with us, this afternoon, to the capital of the Alsace region, Strasbourg. Discover the charms of the old city with cobbled streets lined up with timber-framed houses that survived for hundreds of years. Enjoy the magical atmosphere of the city decorated with garlands and Christmas decoration with your included tour of the Christmas market.
Visit to Pottery Villages
Guided tour of Strasbourg
This morning, embark on a visit to the enchanting town of Baden Baden, surrounded by the mountains of the Black Forrest. This famous spa town blends health and history to create the ideal Germany getaway. You will enter the most beautiful casino, featuring jaw-dropping decor that is influenced by French royal palaces.
After lunch, you will have the opportunity to discover the baroque city of Rastatt on your own, whether you want to visit the Residential Palace, just stroll along historical sites and enjoy a coffee, or join our optional tour to Baden Baden Opera House.
Baden Baden guided tour
Baden Baden Opera House- behind the scene (extra expense)
Enjoy one last buffet breakfast on board before disembarking your Star-Ship and transferring to the airport.
This itinerary is a guide only and may be amended for operational reasons such as high and low water. As such, the cruise may operate altered from that stated above. Please refer to our terms and conditions for further information.
The world may have changed, however, our commitment to our guests and crew, the guest experience and their health, safety and wellbeing remains our key priority. We are working closely with Cruise Lines International Association (CLIA), local and international Government Health agencies, to ensure our protocols exceed the latest regulatory requirements. Our Health & Safety Steering Committee oversees all health and safety policies and training with Emerald Cruises, ensuring you can travel with complete confidence that your wellbeing and safety are taken care of to the highest standard. In addition, we are implementing the most recent insights and technologies, with our Emerald Cruises team dedicated to exceeding the levels of cleanliness required in today’s travel climate.
We are continuously updating our protocols to safeguard both the health, safety and the experience of our valued guests. You will be informed about these important procedures, well in advance of your journey departure, which may include the following information and guidelines:
Medical Evaluation & Test
To ensure all of our guests are safe and well before your journey with us begins, we will require you to complete a pre-departure medical health evaluation. During the phased embarkation process you, and your fellow passengers, will be tested for COVID-19 by a medical specialist. This will allow you to relax with complete peace-of-mind when you board our Star-Ships, in the company of other like-minded travelers.
Our Dedicated Team
Our Captains, Hotel Managers and Cruise Directors, alongside their exceptional teams, will deliver a first-class level of service during your time traveling with us. You can enjoy the same exciting program of on board and on shore experiences, tailored to smaller groups to allow for safe social distancing. The team are readily available to ensure every detail of your journey with us is memorable, for all the right reasons. They will ensure health and safety protocols are followed on a daily basis.
Having the best crew to look after you is at the heart of our core values at Emerald Cruises, and we will go the extra mile to ensure our crew is healthy in doing so. All crew will be regularly tested for COVID-19 and will have daily temperature and health checks. They will also be trained and regularly briefed on all aspects in preventing COVID-19 amongst themselves as well as our guests. They will go beyond the ordinary to make your cruise a truly exceptional experience.
Contact-Free Check In & Check Out
We have adjusted the various touchpoints of your journey, allowing you to check in and check out in a completely contact-free way. Through a phased embarkation you will be able to arrive and depart from your Star-Ship smoothly and with safe social proximity in mind. And, of course, every time you return to your Star-Ship, our crew will be there to greet you with a warm smile.
Briefings & Screenings
Our medical expert will host mandatory briefings and screenings. These events are designed to ensure every member of our guests and crew are healthy, and also offer an opportunity to allay any concerns or ask any questions you may have about our safety protocols.
Enhanced Cleaning Commitment
Our on board crew will be increasing and enhancing our already frequent and high standard cleaning protocols in public areas and suites, leaving surfaces and spaces spotless. Additional care and attention will be paid to high contact zones, such as communal restrooms and dining facilities.
Socially Aware Dining
You can expect the same delightful dining experiences when you travel with us, savoring a choice of dishes inspired by regional cuisine and local produce. We are adapting and redesigning our on board food and beverage service to ensure extra care is taken in order to minimize social contact. We will serve our delicious food a la carte or via served buffets.
The spacious surrounds of our ships in combination with the guest numbers provide ample room for you to relax, allowing for an abundance of personal space. We are introducing contact-free movement across our Star-Ships to further reduce risks. Contact-free hand sanitizer dispensers will be readily available in all public spaces and guest corridors on board, whilst automated doors and contact-free guest servicing will minimize the number of touchpoints.
Our Star-Ships are equipped with air circulation systems. These systems ensure there is no re-circulation of inside air on board the ship. When you are relaxing in your suite you will be breathing air from outside the ship that is channeled directly to your suite. The air will also be released from your suite directly to the outside.
Smaller Groups & Social Proximity
Discovering the local culture of your destination is the highlight of every river cruise. Create memories to cherish during our choice of on shore excursions. You will travel in smaller groups, allowing for a more intimate travel experience, whilst respecting social proximity and destination specific regulations. To enhance your sightseeing, you can utilize our digital headsets, which will act as your personal tour guide and travel map.
Carefully Selected Local Partners
As well as enhancing our health and safety protocols on board and with our crew, we’re working closely with our local partners. We have forged long-standing relationships with our local partners, all of whom have been carefully selected for their expertise and high levels of service, and are committed to ensuring your safety. They will receive extensive training to adhere with our enhanced protocols. We will also introduce strict control and screening procedures for anyone boarding our Star-Ships.
Wellness Throughout Your Journey
Your wellbeing is our number one priority, both during your time on board and on shore. Journey to and from your destination with complete peace-of-mind. All transport vehicles will be equipped with hand sanitizer and will undergo deep cleaning after every journey, surpassing the high industry standards required. You can also rest assured that we will monitor social proximity, allowing you to travel safely, with plenty of personal space.
We are committed to continually reviewing and updating our protocols and guidelines as new information becomes available, to ensure that our guests can travel safely in the many destinations we operate in.
This trip was wonderful, with only 160 passengers we were treated royally. Everyone on board the ship worked with only one thing in mind to please the customers.
Derek was very thorough and easy to work with. Our trip was what we expected.
We were fortunate the trip went as planned. A lock was damaged and the ship we were scheduled for was unavailable. Emerald provided a different ship and we completed our full itinerary. Great job Emerald. The trip wonderful. Great staff, tours and food. Our Affordable agent Allyson fulfilled all our needs efficiently providing excellent customer care.
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