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Uniworld Cruises Reviews

4.3/5 - Excellent

Based off 449 Reviews

Uniworld River Cruises Customer Reviews

Overall Rating
4.3
Accommodations
4.2
Itinerary
4.3
Professional Staff
4.6
Repeat with Operator
4.3
Value for Money
4.1

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Ratings based off 449 reviews about Uniworld River Cruises - currently showing 50 reviews with comments only
WW
William

Uniworld was excellent!

GN
Gerald

The trip up the Rhone River more than met our expectations (except it rained more than we liked!). It was a marvelous trip that the eight of us (four couples) enjoyed very much,

CP
Carla

I thoroughly enjoyed this river cruise along the Danube. Everything was as advertised. We were met at the airport and arrived early to our ship. The Uniworld staff was amazing! I definitely recommend this cruise.

KW
Karen

Small group on ship. Great for meeting new people. Great friendly professional staff. Excellent food. Depending on destinations excursions are good. This was our second time with Uniworld. First was Italy. That was unbelievable.

SB
Susan

Both my husband and I agree we'll never travel with another river cruise line, other than Uniworld. Our second vacation provided the same constant service as the first. The hospitality, comfort and beauty of the suite cabins, the food prepared, and all the rest simply cannot be matched. Our expectations were met with perfection!

ER
Elva

Uniworld once again provided the exemplary experience we've come to expect. It was maybe not quite as high level as two previous Uniworld cruises but almost.

KH
Kristine

The staff on the Marie Teresa is outstanding.

CH
Cray

Uniworld takes care of you! The bottom line is we had a great trip, in great part, because of the attention the staff on the boat paid to us and all the other passengers.

DV
Deborah

Uniworld takes care of you! The bottom line is we had a great trip, in great part, because of the attention the staff on the boat paid to us and all the other passengers. Our day trip coordinator, went out of her way to help us with information and booking assistance for additional sights we wanted to see.

RB
Robert

Perfect trip and excellent service by Kia

SS
Susan

Uniworld is a luxury river cruise and all tours were exceptional.

PG
Pamela

During COVID we were unsure about all the rules of the trip. Everything turned out OK. This cruise was above our expectations for itinerary, accommodations, food, and safety. Visiting southern France felt like being among friends. They appreciated us being there and we had an amazing time. This is our 5th trip with Uniworld and most of our fellow cruisers were also repeats.

WS
William

Uniworld continues to provide an exceptional level of service. The food and beverages were excellent. The included excursions were very well done with relatively small groups and very entertaining local guides. This was our 5th Uniworld cruise and we were so happy that they continue to offer the personal attention and quality that we have grown to expect. This itinerary had a nice balance of some daytime sailing and very interesting excursions.

KR
Kathy
Reviewed on Aug 10, 2021

Uniworld was the first cruise to Eastern Europe since Covid shut everything down in 2019. That means there were a few hiccups, but the staff did the very best they could with what they were dealt.

PO
Pamela

Uniworld should advise potential customers of the level of activity, especially for this trip. While I personally had no problems with the demanding Itinerary, the elderly or disabled could not visit some of the sites we saw due to accessibility. Uniworld rents their boats so there is no consistency from trip to trip. This was a very beautiful, spacious boat and the staff were incredibly gracious and helpful. We felt very welcomed and appreciated. Four seasons was nice but food was too expensive and there were no alternatives since we were warned not to venture out on our own. Customer should be warned that they will be escorted by armed guards and there will be a lot of security checks on this trip.

DW
David

Well Planned Trip Package, Excellent Service.

PL
Phyllis

The ship was outstanding, staff was extremely courteous and helpful, and the food was delicious and plentiful. Wonderful cruise Paris to Normandy with UniiWorld.

TS
Timothy

Uniworld provided an exceptional experience!

CP
Carla
Reviewed on Oct 26, 2019

We had a pleasant, easy booking for our river cruise.

RB
Robert

Cindy was extremely helpful

AG
Alan

OUR TRAVEL AGENT KEVIN ORR WAS EXTREMELY RESPONSIVE TO OUR TRAVEL DESIRES. HE MADE EVERY EFFORT TO ACCOMMODATE OUR REQUESTS AND OVERALL WE WERE SUPREMELY PLEASED BY OUR TRIP AND THE EFFORTS MADE AFFORDABLE TOURS ON OUR BEHALF

RO
Robert

This was our first river cruise, and we found Uniworld to be a good value and a very positive experience.

BC
Bruce

Uniworld provides a great river cruise experience. Lovely boat, great food, good tours, and terrific staff.

CL
Carolyn

We enjoyed our trip and appreciated the many different services we received.

CK
Charel

Uniworld does a very nice job and it was a nice experience.

MV
Matthew

Steve Warren was excellent to work with. He communicated clearly and accurately, took the initiative to keep us informed, and handled nonstandard requests effectively and with a high degree of professionalism.

RL
Ronald
Reviewed on Jul 29, 2019

This was our third river cruise with Uniworld and all have been excellent on every count. Cabin, dining, excursions, and service are all superior. All crew members contributed to making the passengers feel welcome and well cared for. We feel that Uniworld provides a good value for their products.

SG
Shari

This Uniwirld river cruise was fantastic

MJ
Marie

Our Uniworld river cruise, Provence to Burgundy, was everything we expected and more. Their Masterpiece excursions are exceptional. We also loved not having to tip as it was included in our package.

DS
Doyle

This was our first experience using Affordable Tours. Treena, our agent, was most helpful and provided much guidance as we navigated our way through all the procedures and processes needed to travel overseas. Treena answered all our questions and was readily available and at our service. Excellent service and always very professional.

RS
Robert

We enjoyed the trip thoroughly

KH
Karen

Trip of a lifetime. Highly recommend. Everything was beyond my greatest expectations.

CG
Cheryl

Excellent trip. Boat was five star plus. Staff was beyond excellent. Tours and guides were excellent. Food and entertainment were excellent. Highly recommend.

ES
E

If you want delicious meals, white glove service, a friendly crew, conveniences of a modern ship, cruise with Uniworld on the SS Catherine!

DK
Donna

We usually compare travel agencies for every trip we take, and Affordable Tours alwqys comes out ahead. We have always been satisfied with their service and will continue to use them.

DK
Debra
Reviewed on May 22, 2019

Our river cruise on Uniworld was exceptional! The destinations and excursions were incredible, the staff was "above and beyond" friendly, helpful and professional, and overall, this was a spectacular vacation.

TN
Thomas

The food was excellent. The waiting staff was unbelievably prompt and courteous. The boat was gorgeous

SB
Susan
Reviewed on May 06, 2019

Steven was available to us for over a year to answer, discuss, and revisit all concerns or questions. There wasn't a moment when we felt our concerns were met with nothing other than 100% attentiveness.

WV
William

First class, well operated cruise line. Service and food outstanding, the ship is well appointed and comfortable. Uniworld is probably not the cheapest out there, but you get the quality you pay for. The staff is exceptional and the entire experience was flawless.

MG
Marilyn

The trip was everything we expected and more. Only one thing we would have liked was bus trips out and through the countryside to see what it looked like.

MD
Michael

The tours were very good. The cruise was very good, we had some great views. The service was excellent. The best I have ever experienced.

RS
Rosalie

Our Rhine River Cruise with Uniworld was amazing! The boat couldn't have been more perfect. The food was delicious, the staff was very courteous and accomodating and the tours were very interesting and informative. I would highly recommend Uniworld and Affordable Tours.

FM
Frankie

The trip, itinerary, accommodations, tours, staff and food were outstanding. Learned so much and guides were awesome .

CJ
Cara

Uniworld was just fabulous.

PW
Paul

This river cruise was the best. Highly recommend Uniworld Christmas Market Cruise on the S.S. Antoinette. Price, Comfort, Service and food was excellent.

KS
Kim
Reviewed on Dec 01, 2018

Value for money, though it may seems expensive compared to other cruise operators. Though the ship, River Queen, is built in 1999, but it is well maintained

FB
Fred

Great tour. Uniworld is top of the line in all river cruises and Egypt is no exception. Super ship, staff, and tour guide. We liked it so much, we will book it again.

PB
Paul

While the weather on this trip to Venice was mostly rainy and cloudy; with Venice at one point being under 5 feet of water at an extremely high tide, Uniworld did their utmost to ensure the safety of all guests and managed to adhere to the planned itinerary with only one exception. The crew was wonderful and were pleased to be sailing with Uniworld for the second time. The cabins on the River Countess are small and the entire ship is due for a much needed refurbishing. Uniworld continues to stand out as one of the premier suppliers of river cruises and their staff both on and off the ships are well trained. We have no hesitation in recommending them to anyone seeking a quality experience.

SB
Sandra
Reviewed on Oct 26, 2018

The Uniworld cruise in India was really nice. The hotels that we stayed at on the land portion were probably the best hotels that I have ever stayed at. The service on the ship was excellent and the tour manager was great. The only issue that we had was the air pollution. I wore an N95 mask most of the time. I didn't wear it on the bus trip to the airport leaving the Varanasi extension and that was enough to get a very bad respiratory congestion and sore throat. I would suggest that anyone going to India wear their mask EVERY time they are outside.

DZ
Debra

We enjoyed all the excursions and the guides were fantastic.


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