Viking Gullveig River Cruises Reviews

We are big Viking fans having sailed with them 10 times. The Christmas market sailings are always magical. Knowing what I know now I would not book a last sailing before they lay the ships up for winter. It seems some maintenance was simply deferred for their upkeep period instead of being addressed. For example, one of the two coffee stations was out of order the entire time and the second failed near the end of the voyage, It also seemed they were not fully staffed which led to a lot of wait time for meal service.

A wonderful and seamless trip from the day of booking until our arrival home!

Viking River Cruises was wonderful. This was our 3rd trip with them, and we would highly recommend them.

Our cruise with Viking was disappointing. It was not due to Viking, but unavoidable circumstances. It became a bus cruise. A canal lock was broken just past our boarding . We were able to cruise the river in daylight hours only about 6 hours at the most during the entire week. Spent a lot of time on a bus. Not sure we want to do another river cruise.

Surpassed all expectations....we're already getting ready to book our next cruise with Viking!

Viking River cruises is a first class act. We were treated like kings and queens! I will definitely cruise with them again. Would like to try their ocean cruise ships in the near future.

Our Travel Consultant, Donna, went out of her way to make me feel comfortable with the whole process of booking my trip. I would call with questions and she made sure I knew the answer before we ended emails or phone calls. Donna made me feel like I was her only customer, and was always happy to answer my questions.

This was our second Viking River Cruise. The first cruise was almost exactly two years prior on the Rhine River and was perfect, which made my expectations for this trip higher than they had a right to be. Due to a hotter and dryer than normal summer, river levels on the Danube were too low. Our Viking Cruise ship could not make it to Budapest nor could it sail past Passau, which resulted in our first night at a hotel instead on the Viking Gullveig. The Hilton Hotel was beautiful and in a great location but not what we had signed up for. Upon reaching Passau our itinerary was changed because of the number of river cruise ships that were forced to make adjustments. We spent two nights docked in an industrial area instead of Viking's usual dock. Our visit to Regensburg required a 90 minute bus trip each way and the included tour of Nuremburg would require a 3 hour bus trip each way for a 4 hour walking tour. In place of Nuremburg, we opted for a shorter trip into Linz, Austria and were given a credit to be used on the ship. Viking also provided a larger credit to compensate for the overall issues with the cruise. I believe that Viking, as a company did much to make up for problems over which they had no control. My wife and I have a future Viking ocean cruise booked and will be able to use the credits on that trip; other people (especially first timers who only have this experience to judge Viking as an organization and river cruising in general) may simply lose out by not booking a second Viking cruise within the year for credit expiration. One issue that I have concerns our Viking arranged flights. We were to fly from Nuremburg to Frankfort to London only to find upon our arrival at the Nuremburg airport that our flight to Frankfort was cancelled. No reason was offered. We were given a voucher for a taxi to the Frankfort airport and we arrived with time to spare before our next flight. We paid for air travel from Nuremburg to Frankfort, not a taxi ride and believe we should receive some compensation for that change as well. Overall, I still rank Viking as the best cruise line and would not hesitate to book additional cruises. I must point out that our cruise director on this trip and all of the staff did their very best under difficult circumstances to make this an enjoyable trip.

Excellent trip, good, markets and wines

Food was very good - not great but plenty good enough. Cruise ship food is just as good. The cruise was very organized and stress free. The cruis director did a terrific job and the non-balcony room was fine.

Viking did an amazing job both on board and with land tours.