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Itinerary

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Tour Itinerary

Prepare for a unique Central American adventure from Mexico to Guatemala, packed full of vibrant cities, breathtaking ruins of Maya, Aztec and Zapotec origins, idyllic beaches and pure natural beauty. Journey from the madness of Mexico City through the Yucatan Peninsula and to the colour of colonial Guatemala. Discover the fiery flavours of Oaxaca, admire the lush Palenque archaeological zone, swim in the turquoise waters off the coast of Belize in Caye Caulker and marvel at volcano-rimmed Antigua. Join Lonely Planet and Intrepid as we discover places of astounding beauty, visit vibrant and colourful cities, explore ancient ruins and uncover hidden gems along the way.

Day 1: Mexico City
Bienvenidos! Welcome to Mexico. Your adventure begins with a welcome meeting today at 6 pm. Please look for a note in the hotel lobby or ask reception where it will take place. If you can't arrange a flight that will arrive in time, you may wish to arrive a day early so you're able to attend. We'll be happy to book additional accommodation for you (subject to availability). If you're going to be late, please inform the hotel reception. We'll be collecting your insurance details and next of kin information at this meeting, so please ensure you have all these details to provide to your leader.Modern meets ancient in Mexico City - one of the world's largest urban centres. Although crowded and smoggy, D.F. (Distrito Federal) offers a great variety of museums, galleries and architecture, along with exciting nightlife and delicious street food. If you arrive into the city early, head to the Zocalo, the city's huge central square, to see Aztec ruins and colonial architecture. Perhaps relax in one of the many parks, plazas or gardens or take an Urban Adventure with an expert local guide.

Day 2: Mexico City
This morning your leader will take you on an orientation walk around the city, followed by a free afternoon. If you like art, the Frida Kahlo Museum is a must-see. Another fascinating activities is a boat tour through the canal district of Xochimilco.Alternatively, you can choose to take an optional day trip to the archaeological ruins of Teotihuacan, 50 kilometres out of the city. A local guide will lead you down 'The Avenue of the Dead', pointing out the historic Pyramid of the Sun and Pyramid of the Moon. You'll also visit the religious landmark of the Virgen de Guadalupe.

Day 3: Puebla
This morning and most of the afternoon are free to continue exploring Mexico City. Later in the afternoon, take taxis to the bus station and catch a local bus to Puebla (approx 2.5 hours). Please make sure you bring bottled water and snacks for the journey. Local buses in Mexico aren’t the colourful school buses you’ll see in other areas of Central America. Most of the buses we use in Mexico are comfortable coach-style vehicles, with a bathroom and seats for all passengers. Local buses tend to blast the air conditioning so remember to pack a jacket in case you get cold.

Day 4: Puebla
Today is free to discover Puebla at your leisure. Although a rapidly growing city, Puebla features many well-maintained colonial churches and buildings. Two good examples are the Santa Domingo Church and Rosary Chapel. Head to the markets to brush up on your bargaining skills and pick up some hand-painted tiles or other handicrafts. If you're looking for something outside of the city, perhaps take the train to Cholula town to visit the Great Pyramid. After a day sightseeing and shopping, why not try some mole Poblano, a dish native to Puebla and famous all over Mexico? You could even try making it yourself during an optional cooking class.

Day 5: Oaxaca
Today travel by local bus to Oaxaca (approx five hours). You'll have two full free days here. Your leader will provide ideas for activities and help you to make the most of your time. A beautiful old colonial town, Oaxaca is full of graceful arcades and colourful markets. The markets are populated by descendents of the Zapotec and Mixtec Indians selling colourful woven blankets and shawls. Oaxaca is also known for its arts scene, including folk art, fine art and dance. Explore the narrow, cobbled streets or simply sit in the square drinking mezcal as the world goes by. Your hotel is within walking distance of Oaxaca's nightlife hot spots.

Day 6-7: Oaxaca
Spend the next two days exploring Oaxaca. Perhaps visit the spectacular mountain top temples of Monte Alban just outside the city. Monte Alban was inhabited for 1,500 years by the Olmec, Zapotec and Mixtec peoples, and is an outstanding example of a pre-Columbian ceremonial centre. The settlement's terraces, dams, canals and pyramids were literally carved out of the mountain. Alternatively, you could take a day tour out to the nearby Mitla Ruins, the mineral springs of Hierve el Agua and a mezcal distillery. Back in town, why not whip up something delicious at a cooking class?

On the evening of Day 7, take a first-class overnight bus to San Cristobal del las Casas (approx 13 hours in total). First-class buses in Mexico are quite comfortable. They are equipped with toilets and reclining seats with plenty of leg room. They are always air-conditioned, so make sure you take a light jumper with you as it may get cold on board.

While the bus is very comfortable, the road from Oaxaca to San Cristobal has some very winding sections. If you suffer from motion sickness, this will be a good time to have your medication ready.

Day 8-9: San Cristobal de las Casas
Arrive into San Cristobal early in the morning. Check-in at the hotel isn't usually until midday, so if you can't check in on arrival, leave your luggage and start exploring San Cristobal. Today and tomorrow are at your leisure. As always, your group leader will help you arrange to take part in optional activities. With its winding cobblestone streets and colonial architecture, San Cristobal de las Casas maintains an old-world feel mixed with strong pre-hispanic roots. The surrounding villages are home to Tzotzil and Tzeltal groups who maintain their tribal origins through their traditional costumes and customs. You might like to explore the villages by mountain bike. If you take a day trip to San Juan Chamula, make sure to visit the church. The floor is covered with pine needles and the air is heavy with incense. Shamans come here to carry out cleansings with firewater, ancient prayer and chickens. If you visit, please be aware of a strict ban on cameras as the local people maintain their traditional customs. There are also markets selling colourful handicrafts. Another option is a day trip to Sumidero Canyon. Back in town, wander to a local cafe and try an 'elote', a traditional highland corn snack.

Day 10: Palenque
Today travel along a windy road by private minivan to Palenque (approx 6 hours). Once you've arrived, the afternoon is free for you to relax or explore. Situated in hot jungle, Palenque is the jumping off point to the nearby Mayan ruins of the same name. You'll have tomorrow to check them out. Notes: The local Zapatista movement in the region around Palenque has been quite active in recent months, occasionally holding protests or blocking roads. Our local operations team is constantly monitoring this situation to ensure the safety of our passengers and leaders. In some cases we might need to use an alternative route from San Cristobal to Palenque to avoid this activity - more so to bypass long traffic delays than any real danger.

Day 11: Palenque/Overnight Bus
Today you have the chance to visit the ruins of Palenque. Situated on a hilltop, the ruins date back to 600 AD and are some of the most impressive Mayan relics in Mexico. As you walk among the temples, listen out for the eerie calls of howler monkeys echoing from the jungle. There are many ruins which are still un-excavated and remain hidden in the forest. You can opt to take a guided tour of the ruins or through the surrounding jungle. This evening, transfer to the bus station and board an overnight bus to Merida. The journey should take around eight to nine hours in total.

Day 12-13: Merida
Early this morning arrive into the historic town of Merida. Founded in 1542, Merida still retains much of its old-world charm. Wander through the Old Town, check out some museums and stroll the city streets, which are alive with art and culture. Hang out in the green and shady Plaza Grande, with the 16th-century cathedral on one side and City Hall, State Government Palace and Casa Mantejo on the others. For a taste of Merida's 19th-century glory, go for a walk along the mansion-lined Paseo de Montejo. Mornings are the best time to visit the outdoor markets, where you can stock up on hammocks and Mayan replicas. This is also a great place to sample local food specialities, such as 'cochinita pibil' or the extremely spicy El Yucateco hot sauce. Merida is the gateway to the Maya ruins of Uxmal. A tour of the ruins includes transport and a local guide. Little is known about the site's origins but it is thought the city was founded around 500 AD. Much of the site is decorated with masks of the rain god Chac. You can also visit a nearby bird sanctuary or a variety of other ruins. Merida's locals love dancing. Every Sunday the town's streets are transformed into an open-air dance floor, with salsa and merengue bands providing the music.

Day 14: Chichen Itza/Playa del Carmen
Travel to Playa del Carmen by private minivan, stopping en route for an included visit to the Maya ruins of Chichen Itza (this first leg will take about two hours). Recently named one of the new Seven Wonders of the World, Chichen Itza contains both Toltec and Mayan ruins lying alongside each other. The famous El Castillo pyramid dominates the site. There is also a large ball court where games used to be held. Nearby, excavations of the Well of Sacrifice offered up treasures of jade, copper and gold as well as many human and animal bones. The group will spend 2-3 hours at Chichen Itza before continuing on to Playa (approx 3 hours). Blessed with azure waters, powdery beaches and a European feel, Playa del Carmen is a resort city close to Cancun but with less of a party atmosphere. On your last night of the trip, kick back with a margarita and watch the sunset.

Day 15: Playa del Carmen
Today is a free day to enjoy as you like. Spend your time snorkelling among the mangroves, diving in underground caverns or strolling along the white sands. In the evenings kick back and watch the waves with a margarita. For adventures further afield take a ferry across the turquoise seas to Cozumel, an island famous for its reef diving.As this is a combination trip, your group leader and the composition of your group may change at this location. There will be a group meeting to discuss the next stage of your itinerary and you're welcome to attend, as this is a great chance to meet your new fellow travellers.

Day 16: Tulum
Travel south today by local bus to Tulum, which should take around 1.5 hours Tulum is a beach paradise on the Caribbean coast, where you can spend your time relaxing on the beach or strolling along the white sands. The town itself is small. Your leader will take you on an orientation walk upon arrival. For a taste of Mayan architecture, take an optional visit of the ruins of Tulum. These ruins sit atop a cliff amid palm fringed and white sand beaches. You can even go for a swim within its ancient walls. In the evening, use the opportunity to kick back and watch the waves with a margarita.

Day 17: Tulum
Today is free to relax, take part in optional activities and to generally do as you wish. Perhaps start your morning by renting a bike and cycling around the area - this is a great way to cover a lot of ground in a short time. If you haven't yet, you may want to head to Akumal Bay for a snorkelling tour of the bay.

Day 18: Caye Caulker
Leave Mexico behind early in the morning and head south to Belize. Be prepared for a long day of travel on the road, as the total driving time including the border crossing will take around eight or nine hours. Travel by minivan to the border at Chetumal (3.5 hours approximately). After crossing the border and having lunch (not included) continue onto Belize City by private minivan (3 hours approximately). Once in Belize City take a water taxi to Caye Caulker (1 hour). Expect to arrive at Caye Caulker by 5-6 pm. The Belize Cayes are a group of islands that are a short boat ride away from the coast. There are a number of these islands to choose from, Caye Caulker being one of the more popular islands with travellers.On arrival there won't be too much time to explore, so perhaps go for an evening stroll to get your bearings of the immediate vicinity. Belize is the only English speaking country in Central America, which will make chatting with locals much easier.

Day 19-20: Caye Caulker
Today is free to explore. From Caye Caulker, it's possible to arrange day trips to other Cayes or a snorkelling trip to the nearby colorful corals to see tropical fish, sharks and manta rays. Further away, Hol Chan Marine Reserve is home to the magnificent Blue Hole and the world's second longest barrier reef. You could also choose to go manatee spotting. These huge peaceful creatures are often called sea cows and are quite curious to meet their visitors. Otherwise just relax on the beach. 

If you're interested in sampling local cuisine, Caye Caulker is famous for its lobster. Not the cheapest meal you'll ever buy, but delicious nonetheless. Always make sure that you respect the season: the lobsters can only be caught between June 15th and February 15th. Some of the best meals on the island are cooked on the road side. How about some grilled shrimp and a lovely rum and coke made with the local fire water?

Day 21: San Ignacio
Today travel by local bus through the forested hills of the highlands to San Ignacio. Catch a ferry back to Belize City (1 hour) before taking a local bus to San Ignacio (3.5 hours approximately). Local buses in Belize are a little more basic and crowded than in Mexico. Get ready for stop and go on the journey, as there are very few official bus stops in Belize and the bus will keep stopping to pick up passengers. On arrival, your leader will take you walking tour of San Ignacio and its twin sister Santa Elena. While San Ignacio may lack the colonial charm of other Central American towns, its streets and markets showcasing a mix of Mayan and Garifuna cultures are well worth exploring. All guests at our hotel in San Ignacio are required to pay an additional charge of USD20 per night if they choose to use the air conditioner in their room. Electricity in Belize is incredibly expensive so most hotels charge an extra rate to use the air conditioning - and USD20 per night is pretty standard. We could include this extra charge in the trip price but then all of our travellers would have to pay whether they want to use it or not. We believe giving our travellers the option is a fairer way to manage this situation.

Day 22: San Ignacio
You have a full day at your leisure to discover San Ignacio. This beautiful town is surrounded by fast flowing rivers, waterfalls and Mayan ruins, making the ideal base to explore the region. One of the optional activities here is a day trip to Xunantunich, an impressive Mayan ceremonial centre located with panoramic views over the countryside. The east side of one of the temples has a unique stucco frieze and the central plaza has three carved stelae. Getting to the site is half the fun, as you'll need to take a hand-cranked ferry to cross the river.The cave of Actun Tunichil Muknal is a living museum of Mayan relics, where you'll have to wade through water until you reach the Mayan ceremonial site. Here you'll find ceramic pots and crystallised skeletons, preserved by the natural processes of the cave for over 1,400 years. Other options to fill in your time in San Ignacio include a day trip to the Mountain Pine Ridge area to visit waterfalls and warm swimming holes, as well as a huge cave system, the butterfly garden, canoeing or river tubing.In the late afternoon and at night perhaps head to Santa Elena (15 minutes walking) where many little street barbecue stalls open, and serve huge portions. Give it a try, sit down next to the road, chat with the locals and enjoy a juicy chicken leg. Closer to town you may want to try tamales, garnachas (crunchy tortillas with fired beans and cheese) and 'foot cow soup' also known as caxlo de res.

Day 23: Tikal
Today starts at 8 am with a short taxi ride to the Belize border. Once in Guatemala, take a bus to Tikal National Park (approximately 2.5 hours). In Tikal there will be time for lunch (not included), before visiting the impressive archaeological site. Towering above the jungle of the Tikal National Park, the five granite temples of Tikal are an imposing sight and one of the most magnificent Mayan ruins. Hidden in the jungle growth is a maze of smaller structures waiting to be explored. The energetic can climb to the top of the ruins for spectacular views over the canopy and you may even spot toucans, macaws and other colourful birds. While here, you have the option of taking a guided tour of the area or scale the canopies and explore by zip-line.Tonight, set up the tents along with sleeping mattresses and camp under the stars by this majestic Maya site. Weather is always warm in this part of the world but a thin blanket is provided for extra comfort. There are also basic shared bathrooms and showers at camp.

Day 24: Rio Dulce
If you haven't had enough of Tikal, you have the option to visit the site again (very) early in morning (entrance fee not included). Leave Tikal at 8 am for a 1-hour bus ride to Flores on Lake Peten Itza. Your leader will take you on a walking tour of Flores before continuing travelling by private minivan to Rio Dulce (approximately 4 hours). On arrival in Rio Dulce, transfer to the hotel by boat. The easiest way to get back into town is also by boat, which can be organised through the hotel, or take a 40 minute walk enjoying the jungle.Your hotel is located right on the river. This is a great place to simply relax on the deck overlooking the water, with reasonably priced meals served in the hotel restaurant.

Day 25: Rio Dulce
Use your free day here taking advantage of the optional activities to get out and about. Take a scenic boat trip down the river to Livingston, a laidback town on the Caribbean coast that offers a unique experience of local Garifuna culture. Follow the local trend and go boating on the lake, take a tour to spot the protected manatees or explore nearby San Felipe fort.

Day 26: Antigua
Say goodbye to Rio Dulce today and travel by private minibus to the city of Antigua, which should take approximately eight to 9 hours allowing time for lunch. However, the road between Rio Dulce and Guatemala City is one of the busiest in the country. Traffic is slow, there are frequent road works and many, many, many slow trucks. Be armed with patience, music and good book. You'll spend the night here, before heading to Lake Atitlan tomorrow. You won't spend too much time in Antigua today, but you should still go out for a stroll and try tamales - a local dish usually prepared traditionally on weekends and served in a corn leaf. You could also give the pepian a try, which is a meal that consists of a rich dark sauce served with vegetables and meat (usually chicken).

Day 27: Chichicastenango/San Jorge La Laguna
Be read for an 8 am depart. Travel by private transport to the famous market in Chichicastenango, taking approximately 2.5 hours. Home to perhaps the most colourful market in the country, on Thursdays and Sundays locals come from the surrounding villages to sell their wares, and the streets are lined with stalls offering multi-coloured textiles and fresh produce. After visiting Chichi head towards San Jorge La Laguna, a small Maya village overlooking Lake Atitlan, which should take 1.5 hours. Arriving in San Jorge La Laguna, meet your host family for tonight's homestay. The group may be split in twos or threes, depending on the group size. Locals in San Jorge La Laguna are both very friendly and very shy. In order to make the most of this experience, it may take a bit of effort from your side to break the ice first. Learn as many Spanish words as you can and get ready for some serious hand language signals. Houses in San Jorge La Laguna are very basic. Your room may only consist of a couple of beds with clean bedding, and the bathroom will most likely be outside your room and shared with the rest of the family. The mother of the family will cook dinner and breakfast for you. Meals can be very basic but filling, consisting of corn, rice and beans. You may want to stack up some snacks in Antigua.

Day 28: Panajachel
Say farewell to your host family this morning, as you move to the neighbouring town of Panajachel. Located on Lake Atitlan with distant volcanoes looming in the background, Panajachel has a thriving market, good eateries and many water-based activities to enjoy. Once in Pana your leader will take you on a brief walking tour of town. The rest of the time is free for you to explore. Why not go for a swim, hike to San Pedro volcano or kayak on the lake? The surrounding area is dotted with villages, which can be reached on foot or by boat. Watch women weaving at Santa Catarina Palopo or explore the colourful markets of Santiago Atitlan. Your whole day is free to take part in optional activities.

Day 29: Antigua
At 9 am start travelling back to Antigua by private vehicle, which takes 3 hours hours. In 1773 the city was destroyed by an earthquake, but many of the colonial buildings have been carefully restored and the architecture from its glory days can still be seen. Your leader will take you on a walking tour of Antigua including Cerro de la Cruz lookout, the local market as well as the very colourful and unique chicken bus station next to the market. The rest of the time in Antigua is free for you to explore.

Day 30: Antigua
Enjoy a free day exploring the city. Perhaps check out the ChocoMuseo located on 4th Street West, two blocks away from central park. Learn all about chocolate, its history and nutritional values and you may be lucky enough to get a sample bag of chocolates at the end of the tour. Otherwise, grab a coffee from one of the many coffee shops in central park and just sit back, relax and enjoy Antigua's city vibe. If you want to learn more about the famous Guatemalan coffee, you can go on a coffee tour, visit the plantations, do some coffee tasting and even buy some to take home. If you're into salsa dancing or if you'd like to learn some moves, Antigua is the place to be. Many dancing schools offer hourly lessons so you'll be able to perfect your moves.

Day 31: Antigua
Your Mayan Encounter adventure comes to an end this morning. There are no activities planned for the final day and you're able to depart the accommodation at any time. As there's a great deal to do in Antigua, we recommend staying a few extra days to make the most of this exciting city. If you need help booking extra accommodation, our reservations team will be happy to assist.

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Inclusions

  • Mexico City - Leader-led Taco Crawl
  • Mexico City - Leader-led City Tour of Historic Center
  • Leader-led Informal Spanish Lesson
  • Puebla - Leader-led orientation walk
  • Puebla - Visit to La Pasita Bar
  • Oaxaca - Leader-led orientation walk
  • San Cristobal de Las Casas - Leader-led City Tour
  • San Juan Chamula - Maya Church (entrance fee)
  • Zinacantan - Maya Church (entrance fee)
  • Agua Azul - Waterfall Visit (entrance fee)
  • Palenque - Palenque Ruins (entrance fee)
  • Merida - Leader-led orientation walk
  • Chichen Itza - Archaeological site (entrance fee, no guide)
  • Playa del Carmen - Leader-led Orientation Walk
  • Tulum - Leader-led orientation walk
  • Caye Caulker - Leader-led orientation walk
  • Tikal National Park - Tikal archaeological site (entrance fee, no guide)
  • Leader-led Informal Spanish Lesson
  • Chichicastenango Market
  • San Jorge La Laguna - Traditional Maya Homestay
  • Panajachel - Leader-led orientation walk
  • Antigua - Leader-led walking tour

Meals
1 Breakfast(s) Included
1 Lunch(es) Included
1 Dinner(s) Included

Style: Basix

Health and Safety Protocols for Intrepid Tours

Protection against COVID-19 as well as other transmissible diseases requires enhanced protocols in hygiene and sanitation. We will put in place additional measures, in line with government health advice and with global health authorities (including the WHO and CDC) to ensure that we maintain the highest standards of cleanliness and hygiene.

Hand Hygiene
Handwashing is one of the most important safety measures to prevent the spread of disease. Intrepid will actively reinforce its importance by:

  • Implementing a handwashing policy that dictates when, how often and for how long all staff, leaders and crew must wash their hands on-trip.
  • Promote the importance of hand hygiene to customers through signage and online customer material.
  • Contract suppliers that have hand hygiene protocols in place
  • Contract suppliers that provide hand sanitizer in public places (where applicable)
  • Educate staff, leaders, crew and suppliers on the importance of hand hygiene via training.

Respiratory Hygiene
Practicing good respiratory hygiene prevents the spread of disease by reducing the number of droplets in the air when you sneeze or cough. Intrepid will:

  • Actively reinforce its importance to customers through signage and online customer material.
  • Educate staff, leaders, crew and suppliers on the importance of respiratory hygiene via training.
  • Contract suppliers who have respiratory hygiene protocols in place.

Masks
In addition, in areas with high community transmission and/or places that are difficult to maintain physical distancing, we recommend the the following at-risk people also wear them. Intrepid follows the advice of the World Health Organisation (WHO) that masks should only be used as part of a comprehensive prevention strategy and that the use of a mask alone is not sufficient to prevent the spread of COVID-19. Physical distancing, hand hygiene and respiratory hygiene must also form part of the strategy.

Medical/Surgical Masks
On our trips, regardless of destination, the following people must wear medical/surgical masks:

  • Anyone who develops symptoms of COVID-19 regardless of whether or not they have been tested yet.
  • People caring for people with suspected or confirmed COVID-19 cases (outside of hospitals/clinics).

In addition, in areas with high community transmission and/or places that are difficult to maintain physical distancing, we recommend the the following at-risk people also wear them.

  • People over 60
  • People with underlying health conditions
Intrepid will:
  • Provide medical/surgical masks as part of the First Aid Kits carried by leaders.
  • Educate leaders, crew, staff and customers on the correct method to wear, handle and dispose of a mask.
  • Require all customers, leaders and staff to comply with any local regulations or requirements that require the use of a mask in public or in certain places

Fabric Masks
Intrepid follows the advice of the World Health Organisation (WHO) that it is not necessary for the public to wear fabric masks generally.

However in certain circumstances, in places where community transmission of COVID-19 is high and/or physical distancing is not possible (e.g. on public transport, in shops or in other confined environments) then a fabric mask can be a useful barrier to prevent the spread of virus.

Fabric masks be purchased commercially or handmade, and are generally not standardised like medical masks. Fabric masks should:

  • Cover the nose, mouth, and chin
  • Be secured with elastic loops or ties
  • Include multiple layers
  • Be washable and reusable.

Sanitation
Protection against COVID-19 as well as other transmissible diseases requires enhanced sanitation processes. Intrepid will take the following measures:

  • Require all suppliers to detail their cleaning and sanitation protocols
  • Audit/monitor all suppliers on their cleanliness and sanitation.
  • All cleaning and disinfecting products must be approved by health authorities (e.g. WHO).
Accomodation
  • All rooms must be thoroughly cleaned between guests with all high touch surfaces in shared areas regularly cleaned and disinfected.
  • Hand sanitizer should be available in public areas.
  • There must be a process in place for customers to escalate any concerns regarding hygiene or sanitation.
  • Staff must be trained and able to answer questions regarding safety protocols in place.
Camping
  • All tents must be thoroughly cleaned and disinfected between use.
  • If staying at a campground, ensure all bathrooms are well stocked with hand soap and paper towels. If the area is remote, with limited facilities and/or minimal staffing, then customers should be informed to bring their own hygiene equipment.
Transport
  • All mini buses, transfers, charters, overland trucks must be thoroughly cleaned between guests with all high touch surfaces in shared areas regularly cleaned and disinfected.
  • Hand sanitizer should be made available
  • Close top bins with bin liners should be available on board and disposed of at every stop
Restaurants
  • Must be thoroughly cleaned at the end of each day
  • Tables and chairs must be disinfected after each guest use
  • Avoid buffets where possible. If buffets are used, prevent customers from handling food and operating machines (e.g. self-serve coffee stations)
  • Either disinfect shared use objects (e.g. table salt) between guest use. Where possible, Intrepid will try to source safe alternatives to single serve packaging.
  • Staff must be trained and able to answer questions regarding safety protocols in place.
  • Preferred: Provide hand sanitizer to guests at the door before entry
Activities
  • All equipment must be thoroughly cleaned and disinfected between guest us
  • Staff must be trained and able to answer questions regarding safety protocols in place.
Contactless/low touch
Limiting the number of surfaces touched by large numbers of people helps prevent the spread of disease. Therefore, it is important to proactively move towards contactless or low touch solutions for travel. Intrepid will:
  • Prioritise contactless/low touch as a key feature when sourcing new tech or solutions.
Brand Material
  • Remove any paperwork required on the ground (e.g. signing forms, feedback cards)
  • If details must be entered using a shared device (e.g. insurance details), then it must be disinfected between each customer. Preference is to move entirely to digital solutions.
Contracting
  • Accommodation should provide online check in (no paperwork)
  • Contactless keys (e.g. QR codes)
  • Contactless tech (e.g. lights)
  • Online ticketing for attractions and transport
  • Online payment

Physical Distancing
Physical distancing is important in the preventing the spread of COVID-19 as it can be transmitted via droplets sprayed when coughing, sneezing, singing, yelling etc…
Intrepid will take the following measures:

  • Require all suppliers to detail their physical distancing protocols
  • Follow local regulation and advice on the need for physical distancing.
Accommodation Intrepid operates product that is based on twin share accommodation and allows single travellers the chance to share accommodation with a stranger.
We will continue to offer this as an option. Single supplements are available for single travellers who do not wish to share a room. We will work closely with accommodation suppliers to ensure increased availability of single rooms.

Camping
  • Consider whether it is appropriate to offer single tents for solo travellers as customers will be much closer together then in a traditional room.
  • Consider whether staggering meal times may reduce the number of people sharing a dining tent.
Transport
Intrepid will consider the following factors when designing or amending transport options on trips.
  • Local laws or requirements regarding physical distancing on transport
  • Hygiene protocols of the transport provider
  • Level of active community transmission in the destination
Possible risks include:
  • Using designated seating on transport. Customers have assigned seats throughout the trip.
  • If trip is longer than 15 minutes and air conditioning is available, it must be set to external airflow rather than to recirculation or windows should be opened for the duration of the trip.
  • Designing or amending itineraries to reduce the duration of travel.
  • Increasing the size of the vehicle, using multiple vehicles.
In Public
  • Educate all leaders, crew, staff and customers to maintain a 1.5m distance wherever practical in public (e.g. queueing at a museum).
  • Proactively design product to avoid crowds by visiting attractions at off-peak times.
  • Proactively design product to avoid crowds on public transport or at airports where practical.
Restaurants
  • Follow local regulations on table spacing and guest seating in restaurants. Wherever possible, try to ensure groups are sitting at their own table without strangers in restaurants.
  • Proactively design product that focuses on experiences that assist with physical distancing (e.g. picnics over crowded marketplaces) if relevant for that destination.
Health Screening & Tracking
Screening for COVID-19 helps isolate anyone with COVID-19 symptoms and stops the spread of disease. It is likely to become more common for future travellers.

Pre-Departure (Brand Material)
Customers should be informed as part of ‘Essential Trip Information (ETIs) or other similar trip notes if their trip is likely to include any of the following:
  • Testing for COVID-19 before being able to pass through immigration and/or board planes.
  • Negative test results to be uploaded for visa purposes.
  • Thermal temperature checks in airports, train or bus stations, major hotels or attractions.
Pre-Departure (Customers)
Pre-departure, all customers are required to fill out an online questionnaire (“self- declaration/assessment” form) to identify any high-risk customers before travel.

Extra qualifiers will be included to address customers with symptoms that can be contributed to pre-existing conditions (e.g. breathlessness to asthma).

Customers answering YES to any question should be removed from the departure and appropriate arrangements made.

COVID-19 Testing
Intrepid will not require a negative COVID-19 test as proof of health from customers or leaders at this stage unless it is required by local law or regulations.

This is partially due to the lack of availability of testing for people with no symptoms in many parts of the world and may change in due course.

On Trip
  • Ask customers, leaders, crew and staff to monitor their own health
  • Display appropriate signage on COVID-19 symptoms
  • Educate leaders, crew and staff on how to identify COVID-19 symptoms
  • Describe COVID-19 symptoms in group meetings
Removal of customers, leaders, crew
If customers, leaders or crew show symptoms of COVID-19 and are either unable to or unwilling to be tested, Intrepid reserves the right to remove them from our trips to prevent any risk to others.

Flexible Booking Conditions
Customers will be supported by flexible booking conditions to stay home if unwell or displaying symptoms

Flexible Work Conditions
Intrepid will support leaders and crew to stay home rather than lead a trip if they are unwell or displaying symptoms. Schedules will need to be created with back up availability of leaders/crew.

Data Collection & Health Tracking
Intrepid will assist government health departments in tracking and tracing any customers, staff, leaders, crew or suppliers at risk of contracting COVID-19 via exposure to a known case and/or outbreak by providing relevant details in line with privacy laws and regulations.

COVID Tracking apps
Intrepid strongly recommends that customers and staff download COVID tracking apps (e.g. COVIDSafe in Australia, StayHomeSafe in Hong Kong) to assist in reducing the spread of disease within their communities.

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Accommodations

Hotel (25 nights), Overnight bus (1 night), Camping with facilities (1 night), Multishare Lodge (2 night), Homestay (1 night)

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Questions & Answers

Question: How many suitcases can I take with me on my trip?

Each person is allowed one "check-in," and one "carry-on." Remember to take all valuables with you as "carry-on", because electronic equipment, cameras, laptops, jewelry, business documents and money are not covered by the airlines' liability, so always carry them aboard with you.

Question: Is Airfare Included in the Price?

Airfare from your point of origin to and from the trip is not included in the land price.

Intrepid Tours Customer Reviews

Overall Rating
4
Accommodations
3.6
Itinerary
4.2
Professional Staff
4.3
Repeat with Operator
4.1
Value for Money
3.8

Ratings based off 122 reviews about Intrepid Tours - currently showing 7 reviews with comments only

Intrepid tour is great company. Will use this company again.

The trip was both both educational and exciting. I very much enjoyed the sights and culture.

The itinerary was just as I expected! The guide was very good as were the accomodations

Intrepid did such a great job. I never had to worry about where I was supposed to be and it felt so good not to worry about a thing but just to enjoy myself. Our guide was extremely knowledgeable about culture and history.

Taiwan people very friendly. Accommodation were centrally located and easily accessible. Did extra activities then in brochure which was greatly.

Larus our tour guide did an excellent job and was very attentive to our needs. He is very knowledgeable and has a great sense of humor.

Our guide Tarang chandola was exceptional. Courteous, knowledgeable, organized, polite, professional and went above and beyond taking care of our needs and requests offen anticipating what that might be. He made sure we all had the best possible time and offered suggestions to meet the needs of everyone on the tour. This made the trip even more enjoyable.

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