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Travel from Vienna to Dubrovnik on a tour through Austria, the Czech Republic, Poland, Slovakia, Hungary, Serbia, Bosnia-Herzegovina, Montenegro and Croatia. Discover a region where the past continues to weave its spell through alpine towns and green valleys, and emanates from medieval castles and austere monasteries - getting a sense of the hidden magic of Central Europe. Traversing nine countries, there is much to see and plenty of opportunity to experience the culture and the people of this enchanting pocket of Europe. Better yet, there's loads of flexibility for you to do it your own way.
ViennaWelcome to Vienna, Austria. Your adventure begins with a welcome meeting at 6 pm. If you do happen to arrive early, why not walk around to get your bearings or, better yet, take a spin on the famous Prater Ferris Wheel nearby for a bird’s eye view. Your base for the next couple of nights is Magdas Hotel – a social enterprise dedicated to supporting refugees in a united and compassionate workplace in Vienna. Magdas employs staff from across the world, so expect to hear many accents from a range of backgrounds. The hotel itself is an eclectic mix of styles, décor and furniture, and used to house a homeless shelter before being renovated for its current purpose. Be sure to check out your surroundings and have a chat to some of the staff! After your important meeting, why not use tonight to get you know your travel pals over some dinner.
ViennaJoin your leader for a walk through the city's compact centre this morning (approximately 2 hours). Stop at the gothic St Stephen’s Cathedral, wander past the neo-classical Graben and have a look at the Hofburg Palace. Continue along the Ringstrasse and then finish your orientation walk of the city at the State Opera House – one of the world's most important opera houses and the heart of classical Viennese culture. This afternoon is then free for you to keep on checking out the sights of the city. Art lovers have a so much choice when it comes to museums, such as the Albertina, located in the Museum Quarter. Otherwise, you might like to head out to Schoenbrunn for a guided audio tour of the grand summer palace, designed by Empress Maria Theresa. Tonight is also all yours too – it might mean snatching a last-minute ticket to an opera performance or getting some of your crew together for a twilight picnic in one of the city’s many parks.
Cesky KrumlovDepart Vienna by minivan in the morning and cross the border into the Czech Republic (approximately 3.5 hours). Your next stop is the southern Bohemian town of Cesky Krumlov. This picturesque medieval town dates back to the 13th century and looks like it’s straight out of a fairy tale. Cesky Krumlov means 'crooked meadow', and that makes sense because it’s situated on a tight bend of the Vltava River. Swap a vehicle for two wheels on a cycling trip this afternoon across rolling hills and through tiny hamlets (approximately 2-2.5 hours). If you have time later on, you could explore the city's castle and its fabulous masquerade hall, or climb the central tower for panoramic views over the town.
Cesky KrumlovToday is a free for you to enjoy as you please. Perhaps take an optional guided walking tour of the town, which lets you in on the mysteries that lie behind every shopfront and house on the crooked laneways. For those who want a bit more culture, you could visit the Egon Schiele Art Centrum and browse the gallery that's dedicated to the Austrian painter. If you’re after something more active, jump into a canoe and check out the town from a different perspective – on the Vltava River.
PragueLeave Cesky Krumlov in your dust and travel by bus to Prague (approximately 4 hours). On arrival into Prague, head out on an orientation walk with your leader so you can get your bearings of the local neighbourhood. For your free afternoon and evening, why not discover another great side of Prague – its music! The city has one of the longest-standing and respected jazz scenes in Europe, with jazz clubs playing into the early hours of the morning. Otherwise, have a wander along Charles Bridge or Old Town Square for some magical photo opportunities.
PragueToday is free to explore Prague. The city offers many possibilities, so perhaps take a walk around the Jewish Quarter and pay your respects at the Gothic-inspired Old Jewish Cemetery. This is Europe's oldest surviving Jewish cemetery, with 12,000 tombstones and 100,000 graves. There is also the Museum of Communism, which details the struggles of many European countries and their political rule in the 19th and 20th centuries. Tonight, be sure to check back in with your group and perhaps organise some dinner and drinks in one of the city’s renowned beer halls – it’s a perfect way to Czech off another day in Prague.
PragueYou have one more free day in Prague as there is so much to see. You might like to spend some time this morning at Prague Castle – the biggest castle in the Czech Republic – where you'll find the famous St Vitus Cathedral and colourful alleyway of the Golden Lane. Otherwise, a bike tour through the city is a great way to see a lot of the sights and attractions in a short period of time, plus you’ll work off some of that hearty Czech cuisine you’ve been digging into. Or hop on one of the Urban Adventures on offer. If you can make time, why not take a day trip out of town and visit the medieval Kutna Hora – if you do get there, the Bone Church (Sedlec Ossuary) is a particularly unique experience.
Gory SowieHeading north by train, arrive in the small town of Broumov from where you'll cross the Czech–Polish border. From here you'll be transferred in a private vehicle to a small village near to Gory Sowie (Owl Mountains). Today's travel time will be around 4 hours in total. On arrival, check in to your accommodation, situated at the foot of highest mountain in the range – Wielka Sowa, then visit a nearby underground city from the tragic times of the WWII. Osowka is a mysterious underground complex where people from concentration camps were forced to work in order to create huge systems of concrete corridors, fortifications and halls. As the work was kept in secret, until now there is many theories trying to explain what the underground city was meant to be used for. Find out yourself on an included guided visit this afternoon.
KrakowContinue east today by private vehicle and head to Krakow (approximately 5 hours). Possibly the best known of all Poland's cities, Krakow was the residence of Polish kings from the 11th to the 17th centuries, and its Old Town is a World Heritage-listed site. Take part in a leader-led orientation walk with your group, and once you know your whereabouts, you could go and discover one of the biggest – and arguably most beautiful – medieval squares in Central Europe. Tonight is again all yours to do as you please – a good idea is to make your way to the Jewish Quarter for its laidback vibes and good food.
KrakowToday, explore the city in your own time. Discover Wawel Royal Castle, which sits atop a hill next to the Vistula River. Check out the 13th-century town square of Rynek Glowny and get a glimpse inside St Mary's Basilica which features an extraordinary wood-carved Gothic altarpiece. There's also the lovely neo-Gothic St Francis' Basilica, which has some of Poland's best Art Nouveau. In Krakow, you will also find the second oldest university in Central Europe. Jagiellonian University counts Copernicus and Pope John Paul II among its alumni. If you can tear yourself away from Krakow, head out to the Wieliczka Salt Mines – a network of tunnels and chambers some 135 metres below the ground. This is a salt mine that was in operation for over 700 years and is a World Heritage-listed site. Today is also an opportune time to book in to visit the former Nazi concentration camp in Auschwitz-Birkenau, if this interests you. Be sure to book your tickets well in advance. At night, pull up a pew and indulge in a plate of pierogi and a few beers to say cheers to another day.
Tatra MountainsSay farewell to Krakow today and travel by local buses through southern Poland to Zakopane where you will switch for private transport (approximately 5 hours total). The trip may be long and a little slow, but the scenery of rolling hills and tiny villages will keep your eyes occupied. Tatranska Lomnica is your destination in Slovakia. It's a small alpine resort at the base of the Vysoke Tatry (High Tatra) Mountains. The Tatras – the highest range of the Carpathians – stretch for about 60 kilometres across the Polish-Slovakian border and are a hiker’s dream. The evening is free for you to enjoy as you please, and perhaps the best way to do it is to sit back, relax and soak up the atmosphere of this beautiful mountainous region.
Tatra MountainsThis morning, head out on an included hike in the High Tatra Mountains. The most known route is about 6 kilometres in length and it is normally completed in 3 hours, including stops on the way. The route includes gradual hill ascents and descents and walking on gravel and uneven rocky surfaces with some slippery sections. The pace and distance will be decided on the day, depending on weather and group abilities – parts of it will involve travelling by funicular, gondola and electric train. During the walk, you may notice that some parts of the forest have been destroyed. This was the result of a tornado-like storm in 2004 that decimated approximately 10,000 hectares of timberland. In the afternoon, head back to the accommodation and enjoy the remainder of the day in this beautiful location.
BudapestYou have an early start today for the long journey to Budapest. As there won't be too much free time to explore on arrival, perhaps check in to the accommodation and then go for a brief walk around the neighbourhood to get your bearings. The grand architecture and boulevards, café culture and interesting laneways make this one of the truly great cities of Europe. Take the evening as an opportunity to relax after a long day of travelling. Visiting one of Budapest's many restaurants or eclectic ‘ruin’ bars in the Jewish Quarter is a sure-fire way to have a good night out with your crew.
BudapestToday you have a full free day to explore Budapest. Known as 'The Pearl of the Danube', Budapest is a great city to enjoy from the water. Perhaps take a boat trip along the river or catch a funicular up to Buda Castle for spectacular views of the Parliament Building and the Pest side of the city. You could head to Statue Park to see the communist monuments that were removed from the city after the fall of the Iron Curtain. One unmissable activity is to soak in Budapest's hot thermal baths. The pools vary in temperature, and some even feature whirlpools or seats where you can enjoy a game of chess. You might like to take part in one of our Urban Adventure day tours. See urbanadventures.com for more information.
BudapestEnjoy a full free day in Budapest, Hungary's intoxicating capital. Admire intricate carvings on resplendent buildings, cross the iconic Chain Bridge to explore the Castle District, perhaps uncover national history on a visit to Heroes' Square, or simply meander through winding streets snacking on local delicacies.
BudapestToday you have another full free day to explore Budapest. With so much to see and do, hiring a bicycle is another great way to move between the sights. You might like to take a tour of the beautiful Hungarian State Opera House, or check out the Hungarian National Museum.
OsijekTravel by private van through the Hungarian Puszta and cross the border into Croatia to a land of cornfields, vineyards and pastel-hued villages, famed for its cuisine – arriving at the Slavonian capital of Osijek (approximately 4 hours). This laid-back university town features an enchanting medieval citadel (tvrđa), as well as the Upper Town, only a short walk along the banks of the Drava. Many cafes line the river, inviting you to join in on the Croatian national pastime: people watching. Osijek is a fairly well-designed city easily navigated on foot. There are also numerous cycling routes throughout the city. Navigate the hallways of grand buildings, stroll along the banks of the Drava River or pick up the true flavours of this destination at a local cafe. Our accommodation is at our long-time friend's guesthouse, located right inside the citadel. The guesthouse is family owned, and local wine and craft beer are always on offer.
OsijekToday is a free day to explore Osijek and its surrounds. You might like to visit the small provincial town of Dakovo, about 35 kilometres south of Osijek. The town is dominated by an impressive neo-Romanesque cathedral. While here, don't miss seeing a workout session at the Lipizzaner horse training stables and learn about their history from a local guide. You could also use the day to do a full day trip that includes a visit to the wetlands of Kopacki Rit Nature Reserve for a spot of bird watching, nearby Tikves Castle, historical Batina Hill from where you can see both Hungary and Serbia across the Danube, wine tasting at Belje wine cellar and lunch at the etno-village at Karanac. In Osijek itself there’s the Museum of Slavonia and the Archaeological Museum to explore. Or you could just hire a bike and cycle around this delightful region. However you're feeling, there are plenty of options to choose from today. This evening, maybe discover some of the best cuisine in Croatia with traditional dishes like fiš paprikas (fish stew with hand-made noodles), kulen (spicy sausages), and čobanac (stew).
Vukovar / Ilok / Novi SadToday travel to Novi Sad by private minibus. Learn more about recent history by taking a side trip to nearby Vukovar en-route, a town that symbolises the devastation of the recent war – the town fell in 1991 after the fiercest and most protracted battle seen in Europe since 1945. The town's ruined water tower now stands as a memorial of the ethnic war that raged in this region during the early 1990s. Our stop includes a visit of the local hospital and the museum in its basement. It was used as a refuge during the siege, and the group will be shown around and hear wartime stories from hospital staff, some of whom still work here and who were among the few survivors. Next up is a visit to a local vineyard in quaint Ilok to see the workings of a family-run vineyard. The old wine cellar dates back to 1450, and is the first originally purpose built wine cellar in this part of Europe. Taste a range of their wines, including the famous Ilok Traminac Premium wine, which was served at the celebration of the coronation of Queen Elizabeth II. Head across the border into Serbia to the historic town of Novi Sad (approximately 1 hour). Sitting on the banks of the Danube River, the city is surrounded by fertile farms and vineyards and features an interesting mix of traditional Serbian cultural heritage and Austro-Hungarian architecture. During your free afternoon make sure you stop by the city’s fortress of Petrovaradin, which sits right on the Danube and contains a museum of historic artefacts from the region.
BelgradeTravel by two-hour train or bus to Belgrade. Known as the' White City', Belgrade is one of the oldest cities in Europe. Sitting at the confluence of two major rivers the – Sava and the Danube – it’s an important intersection between Eastern and Western Europe. Here you’ll experience an energetic mix of progressive flamboyance and conservative customs. On arrival, enjoy a guided tour of the city’s wide boulevards and squares, and the historic and green heart of Kalemegdan Park. The park is home to Kalemegdan Fortress, which has overlooked the Danube River here for centuries. In the evening, head down to Skadarska Street in the bohemian quarter of Skadarlija to sample some authentic local food and enjoy the lively atmosphere, in a place where Orthodox churches vie for space next to fashionable nightclubs.
BelgradeToday is a free day to further discover Belgrade. You might like to take a cruise along the Danube River, passing the Kalemegdan Fortress, Pancevo Bridge and Zemun. Make sure you visit the imposing Hram Svetog Save (St Sava Church). Alternatively the local market Zeleni Venac can keep you occupied for hours. Perhaps take a stroll through the Nikola Tesla Museum to learn about the life and work of Serbia's greatest inventor, or check out the city's Ethnographic or Military Museums. You can climb the 36-metre, 1896 Gardos tower in Zemun for sweeping views of the city and the Danube, or get a crash course in Serbian contemporary art at Zepter Museum. If the weather is warm, why not brave the crowds on Ada Ciganlija beach, where you can swim, take part in water-sports or simply soak up the sun with a cocktail. Throughout the summer months, Belgrade hosts a variety of musical and cultural events and the city is abuzz with people and activities. The city’s nightlife has become legendary throughout Europe, with several hundred floating bars, restaurants and nightclubs lining the Danube and Sava rivers.
SarajevoToday travel by bus through beautiful countryside to Sarajevo. The journey will take around eight hours in total, so sit back and enjoy the scenery. Sarajevo is Bosnia and Herzegovina's small but vibrant capital. Twenty years after the end of a devastating war, Sarajevo is slowly asserting itself as one of Europe's most beautiful and interesting destinations. The city often draws comparisons with Istanbul as a city that mixes east and west – dotted with minarets, mosques, bazaars and the aroma of coffee. On arrival, embark on a guided tour to gain an insight into the history and culture of the city. Sarajevo is one of the few cities in the world that features an Orthodox church, a Catholic church and a mosque (the famous Begova Džamija) all within close proximity. In the evening, perhaps enjoy a simple but delicious meal in Bascarsija, Sarajevo's old bazaar. Out from here the city’s history unfolds – from Ottoman-era buildings to the elaborate constructions of the Austro-Hungarian period and on to the ugly structures of the communists. Try the local speciality of bosanski cevapi (grilled minced meat mixed with mild spices).
Mostar / SarajevoToday head out of Sarajevo for a day trip to Mostar, a town situated in a beautiful valley in the high mountains of Herzegovina (approximately 2.5 hours). Thanks to the river Neretva Mostar was able to develop as a city in the barren landscape of Herzegovina. Neretva's size turned Mostar into a trading centre of the region very early on. The city was the most heavily bombed settlement in Bosnia during the war, but it has since been rebuilt and now features on UNESCO's World Heritage list. On arrival, head to the famous Stari Most Bridge, first built by the Ottomans in 1565 – it was the great architect Mimar Hajrudin who succeeded with the impossible mission to cross the Neretva River with a single span stone bridge. The bridge also made headline news during the Yugoslav wars when it was destroyed in 1993. It was rebuilt and reopened in 2004, and there’s an interesting museum about its history next to the bridge itself. If you’re lucky you’ll see the famous bridge divers hurl themselves into the icy waters below. It’s a tradition for the young men of the town to make the jump, and it’s now an annual competition. In the evening, return to Sarajevo, where you'll enjoy a cooking class and included dinner at your pension.
Meals: Breakfast Dinner
SarajevoEnjoy a free day in and around Sarajevo. You could take an optional day trip out to the thermal springs and green parks of Ilidza, the source of the River Bosna. You might prefer to discover local history with a visit to the History Museum and the Sarajevo War Tunnels (dug underneath the airport runway and used to smuggle provisions into the city during its siege), or learn about the tragedies faced by the city's Jews at the Jewish Museum. Perhaps get cultural with a stroll through the Art Gallery of Bosnia and Herzegovina. Perhaps return to Baščaršija and get lost in the mosques, caravanserais, and stone-vaulted bazaars, snacking on burek or ćevapi, or ramble along through Park Prinčeva for views of the city. The Pivnica HS brewery, which also has a restaurant, is a good place to sample local award-winning beer and spend an evening.
Durmitor National Park / NiksicBoard our private transfer and travel through beautiful countryside to Montenegro, arguably one of the most stunning countries in the world. The drive today is long (approx 7-9 hours) but very scenic, and we will stop numerous times, so have your camera at the ready. Get back to nature by travelling into the heart of the beautiful Durmitor National Park. This World Heritage site was formed by glaciers and is crisscrossed with rugged mountains (40 of which reach over 2,000 metres in height), pristine pine forests, two deep canyons, rivers, crystal lakes and underground streams. Enjoy a hike through this wonderful, lesser-explored wilderness, along the shores of a lake (approx 2km). Keep an eye out for some of the 163 species of bird or 50 species of mammal that the region is home to. If you prefer to opt out of the hike you can instead just take in the tranquil surrounds until the group returns. Continue to the nearby town of Niksic where you will spend the night.
KotorToday drive to Kotor (approximately 3 hours). This 5th-century World Heritage-listed city is set on a secluded bay, with towering peaks surrounding a rocky coastline dotted with pretty waterside towns. Upon arrival why not head out to see the 12th-century Cathedral of St Tryphun, the South Gates of Kotor (the Gurdich Gate) and the Armoury Square (Trg od oruzija). You might like to get delightfully lost in the crooked alleyways, checking out the boutiques and cafes, or climb the hills behind the city to visit Kotor's ruined fortification walls. A one-and-a-half hour hike up the stone steps, past churches, gates, and bastions to the Fortress of Sveti Ivan at the top rewards you with magnificent views across town and the brooding Bay of Kotor. In the evening the city walls are prettily lit up to provide a unique night-time perspective.
KotorToday you have the opportunity to take part in optional day trips out of Kotor. Perhaps take a cruise on Kotor Fjord, visiting the twin islands of Our Lady of the Rocks and Sveti Dordje (St George), with its church in the middle of the bay. Legends has it that sailors once spotted an image of the Virgin Mary on a rock here, and so then each time they completed a successful voyage they added another rock as an offering. Eventually so many were added that an island emerged and the church was built on top of it. Alternatively, consider a trip to Budva, a mere 30-minute busy ride out of Kotor. With its busy beaches, charming Old Town, bustling restaurants and bars, Budva is like Montenegro's little version of Miami. For some more history, head up to Montenegro's former capital Cetinje, now a laidback village with grand mansions that were used as embassies in days gone by. Enjoy a final night in Kotor, perhaps by listening to some of the live music that gets the cobbled streets busy.
DubrovnikDepart Montenegro on a three-hour bus journey along the beautiful southern coast of Croatia to Dubrovnik. Dubrovnik's walled old town is often referred to as the pearl of the Adriatic despite its tiny size, and it's now famed for it's part in the TV show ‘Game of Thrones’. On arrival, head out on a walk along the city walls with your leader, enjoying views of the sparkling Adriatic Ocean. You'll also visit Big Onofrio's Fountain, built by the European architect Onofrio della Cava in the 15th century to supply water to the city. Afterwards, perhaps check out the 13th-century Franciscan monastery or the Sponza and Rector's Palaces, the only Renaissance buildings in the city to survive a devastating earthquake and fire in 1667. You might like to visit the city's War Photography Museum, or if you have time, even take a boat trip to nearby Lokrum Island, where you will find the French-built Fort Royal Castle, a monastery, and a botanical garden that dates back to when the Austrian archduke Maximilian had his holiday home on the island. At the end of your journey, perhaps you'd prefer to simply unwind on a beach. On the last night of your trip, why not enjoy one last meal with the group and toast to your adventures.
DubrovnikToday your adventure comes to an end. There are no activities planned and you are free to depart at any time. There's lots to see and do here in the wonderful city of Dubrovnik, so perhaps stay a few extra days.
- Cesky Krumlov - Cycling Trip (weather and season permitting)
- Osowka - Underground City Visit and Guided Tour
- Tatranska Lomnica - Tatra Mountains Hike (not between Nov and Mar)
- Tatra Mountains - Hrebienok Funicular
- Tatra Mountains - Tatranska Lomnica Gondola
- Vukovar - Orientation Walk & Guided Hospital Visit
- Ilok - Winery Visit & Wine Tasting
- Belgrade - City Tour with Local Guide
- Sarajevo - City Tour with Local Guide
- Sarajevo - Cooking Class & Dinner
- Mostar - Day Trip
- Durmitor National Park
- Dubrovnik - City Walls Walk
25 Breakfast(s) Included
1 Dinner(s) Included
Health and Safety Protocols for Intrepid Tours
Protection against COVID-19 as well as other transmissible diseases requires enhanced protocols in hygiene and sanitation. We will put in place additional measures, in line with government health advice and with global health authorities (including the WHO and CDC) to ensure that we maintain the highest standards of cleanliness and hygiene.
Handwashing is one of the most important safety measures to prevent the spread of disease. Intrepid will actively reinforce its importance by:
- Implementing a handwashing policy that dictates when, how often and for how long all staff, leaders and crew must wash their hands on-trip.
- Promote the importance of hand hygiene to customers through signage and online customer material.
- Contract suppliers that have hand hygiene protocols in place
- Contract suppliers that provide hand sanitizer in public places (where applicable)
- Educate staff, leaders, crew and suppliers on the importance of hand hygiene via training.
Practicing good respiratory hygiene prevents the spread of disease by reducing the number of droplets in the air when you sneeze or cough. Intrepid will:
- Actively reinforce its importance to customers through signage and online customer material.
- Educate staff, leaders, crew and suppliers on the importance of respiratory hygiene via training.
- Contract suppliers who have respiratory hygiene protocols in place.
In addition, in areas with high community transmission and/or places that are difficult to maintain physical distancing, we recommend the the following at-risk people also wear them. Intrepid follows the advice of the World Health Organisation (WHO) that masks should only be used as part of a comprehensive prevention strategy and that the use of a mask alone is not sufficient to prevent the spread of COVID-19. Physical distancing, hand hygiene and respiratory hygiene must also form part of the strategy.
On our trips, regardless of destination, the following people must wear medical/surgical masks:
- Anyone who develops symptoms of COVID-19 regardless of whether or not they have been tested yet.
- People caring for people with suspected or confirmed COVID-19 cases (outside of hospitals/clinics).
In addition, in areas with high community transmission and/or places that are difficult to maintain physical distancing, we recommend the the following at-risk people also wear them.
- People over 60
- People with underlying health conditions
- Provide medical/surgical masks as part of the First Aid Kits carried by leaders.
- Educate leaders, crew, staff and customers on the correct method to wear, handle and dispose of a mask.
- Require all customers, leaders and staff to comply with any local regulations or requirements that require the use of a mask in public or in certain places
Intrepid follows the advice of the World Health Organisation (WHO) that it is not necessary for the public to wear fabric masks generally.
However in certain circumstances, in places where community transmission of COVID-19 is high and/or physical distancing is not possible (e.g. on public transport, in shops or in other confined environments) then a fabric mask can be a useful barrier to prevent the spread of virus.
Fabric masks be purchased commercially or handmade, and are generally not standardised like medical masks. Fabric masks should:
- Cover the nose, mouth, and chin
- Be secured with elastic loops or ties
- Include multiple layers
- Be washable and reusable.
Protection against COVID-19 as well as other transmissible diseases requires enhanced sanitation processes. Intrepid will take the following measures:
- Require all suppliers to detail their cleaning and sanitation protocols
- Audit/monitor all suppliers on their cleanliness and sanitation.
- All cleaning and disinfecting products must be approved by health authorities (e.g. WHO).
- All rooms must be thoroughly cleaned between guests with all high touch surfaces in shared areas regularly cleaned and disinfected.
- Hand sanitizer should be available in public areas.
- There must be a process in place for customers to escalate any concerns regarding hygiene or sanitation.
- Staff must be trained and able to answer questions regarding safety protocols in place.
- All tents must be thoroughly cleaned and disinfected between use.
- If staying at a campground, ensure all bathrooms are well stocked with hand soap and paper towels. If the area is remote, with limited facilities and/or minimal staffing, then customers should be informed to bring their own hygiene equipment.
- All mini buses, transfers, charters, overland trucks must be thoroughly cleaned between guests with all high touch surfaces in shared areas regularly cleaned and disinfected.
- Hand sanitizer should be made available
- Close top bins with bin liners should be available on board and disposed of at every stop
- Must be thoroughly cleaned at the end of each day
- Tables and chairs must be disinfected after each guest use
- Avoid buffets where possible. If buffets are used, prevent customers from handling food and operating machines (e.g. self-serve coffee stations)
- Either disinfect shared use objects (e.g. table salt) between guest use. Where possible, Intrepid will try to source safe alternatives to single serve packaging.
- Staff must be trained and able to answer questions regarding safety protocols in place.
- Preferred: Provide hand sanitizer to guests at the door before entry
- All equipment must be thoroughly cleaned and disinfected between guest us
- Staff must be trained and able to answer questions regarding safety protocols in place.
Limiting the number of surfaces touched by large numbers of people helps prevent the spread of disease. Therefore, it is important to proactively move towards contactless or low touch solutions for travel. Intrepid will:
- Prioritise contactless/low touch as a key feature when sourcing new tech or solutions.
- Remove any paperwork required on the ground (e.g. signing forms, feedback cards)
- If details must be entered using a shared device (e.g. insurance details), then it must be disinfected between each customer. Preference is to move entirely to digital solutions.
- Accommodation should provide online check in (no paperwork)
- Contactless keys (e.g. QR codes)
- Contactless tech (e.g. lights)
- Online ticketing for attractions and transport
- Online payment
Physical distancing is important in the preventing the spread of COVID-19 as it can be transmitted via droplets sprayed when coughing, sneezing, singing, yelling etc…
Intrepid will take the following measures:
- Require all suppliers to detail their physical distancing protocols
- Follow local regulation and advice on the need for physical distancing.
We will continue to offer this as an option. Single supplements are available for single travellers who do not wish to share a room. We will work closely with accommodation suppliers to ensure increased availability of single rooms.
- Consider whether it is appropriate to offer single tents for solo travellers as customers will be much closer together then in a traditional room.
- Consider whether staggering meal times may reduce the number of people sharing a dining tent.
Intrepid will consider the following factors when designing or amending transport options on trips.
- Local laws or requirements regarding physical distancing on transport
- Hygiene protocols of the transport provider
- Level of active community transmission in the destination
- Using designated seating on transport. Customers have assigned seats throughout the trip.
- If trip is longer than 15 minutes and air conditioning is available, it must be set to external airflow rather than to recirculation or windows should be opened for the duration of the trip.
- Designing or amending itineraries to reduce the duration of travel.
- Increasing the size of the vehicle, using multiple vehicles.
- Educate all leaders, crew, staff and customers to maintain a 1.5m distance wherever practical in public (e.g. queueing at a museum).
- Proactively design product to avoid crowds by visiting attractions at off-peak times.
- Proactively design product to avoid crowds on public transport or at airports where practical.
- Follow local regulations on table spacing and guest seating in restaurants. Wherever possible, try to ensure groups are sitting at their own table without strangers in restaurants.
- Proactively design product that focuses on experiences that assist with physical distancing (e.g. picnics over crowded marketplaces) if relevant for that destination.
Screening for COVID-19 helps isolate anyone with COVID-19 symptoms and stops the spread of disease. It is likely to become more common for future travellers.
Pre-Departure (Brand Material)
Customers should be informed as part of ‘Essential Trip Information (ETIs) or other similar trip notes if their trip is likely to include any of the following:
- Testing for COVID-19 before being able to pass through immigration and/or board planes.
- Negative test results to be uploaded for visa purposes.
- Thermal temperature checks in airports, train or bus stations, major hotels or attractions.
Pre-departure, all customers are required to fill out an online questionnaire (“self- declaration/assessment” form) to identify any high-risk customers before travel.
Extra qualifiers will be included to address customers with symptoms that can be contributed to pre-existing conditions (e.g. breathlessness to asthma).
Customers answering YES to any question should be removed from the departure and appropriate arrangements made.
Intrepid will not require a negative COVID-19 test as proof of health from customers or leaders at this stage unless it is required by local law or regulations.
This is partially due to the lack of availability of testing for people with no symptoms in many parts of the world and may change in due course.
- Ask customers, leaders, crew and staff to monitor their own health
- Display appropriate signage on COVID-19 symptoms
- Educate leaders, crew and staff on how to identify COVID-19 symptoms
- Describe COVID-19 symptoms in group meetings
If customers, leaders or crew show symptoms of COVID-19 and are either unable to or unwilling to be tested, Intrepid reserves the right to remove them from our trips to prevent any risk to others.
Flexible Booking Conditions
Customers will be supported by flexible booking conditions to stay home if unwell or displaying symptoms
Flexible Work Conditions
Intrepid will support leaders and crew to stay home rather than lead a trip if they are unwell or displaying symptoms. Schedules will need to be created with back up availability of leaders/crew.
Data Collection & Health Tracking
Intrepid will assist government health departments in tracking and tracing any customers, staff, leaders, crew or suppliers at risk of contracting COVID-19 via exposure to a known case and/or outbreak by providing relevant details in line with privacy laws and regulations.
COVID Tracking apps
Intrepid strongly recommends that customers and staff download COVID tracking apps (e.g. COVIDSafe in Australia, StayHomeSafe in Hong Kong) to assist in reducing the spread of disease within their communities.
Question: How many suitcases can I take with me on my trip?
Question: Is Airfare Included in the Price?
Intrepid tour is great company. Will use this company again.
The trip was both both educational and exciting. I very much enjoyed the sights and culture.
The itinerary was just as I expected! The guide was very good as were the accomodations
Intrepid did such a great job. I never had to worry about where I was supposed to be and it felt so good not to worry about a thing but just to enjoy myself. Our guide was extremely knowledgeable about culture and history.
Taiwan people very friendly. Accommodation were centrally located and easily accessible. Did extra activities then in brochure which was greatly.
Larus our tour guide did an excellent job and was very attentive to our needs. He is very knowledgeable and has a great sense of humor.
Our guide Tarang chandola was exceptional. Courteous, knowledgeable, organized, polite, professional and went above and beyond taking care of our needs and requests offen anticipating what that might be. He made sure we all had the best possible time and offered suggestions to meet the needs of everyone on the tour. This made the trip even more enjoyable.
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