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Rwanda is oft-missed destination that every human should visit. Not only will you learn about the devastating events that took place here, you'll also witness a beautiful country that's continuously striving to move forward. Combine this with an unforgettable adventure searching for the mountain gorillas of Uganda and you've got a trip that can sometimes be physically and emotionally challenging, but will be talked about for the rest of your life.
Day 1: Kigali
Welcome to Kigali, the capital of Rwanda since it gained independence in 1962. Most associate Rwanda with the the horrific genocide that took place in 1994, but this is a country that has been striving to rebuild its economy for years and offers so much to the Intrepid traveller. And though the past won't, and shouldn't, be forgotten, the future of Rwanda's tourism is looking bright thanks to its welcoming people, an abundance of lakes and the beautiful Virunga Mountains. Your adventure begins by meeting your fellow travellers at 6 pm.
Day 2: Kigali
After breakfast you'll proceed to Ntarama Church, approximately 30 km outside of Kigali. Today presents some confronting reminders of the country's past, and this church is now a chilling memorial to the 5000 people slaughtered inside during the 1994 genocide. Inside, shelves of skulls and piles of bone can be seen as well as the clothes of victims hanging from the walls and rafters. Afterwards, the group will travel to the Nyamata Genocide Memorial Centre, a former church where some 50,000 people were murdered. This site pays particular attention to the atrocities suffered by women during the genocide. We take some time out from the devastating history with a local lunch and an afternoon city tour, including a trip to the craft market. This evening your leader will take you to their favourite restaurant for an optional dinner.
Day 3: Gisenyi (Lake Kivu)
This morning we visit the Kigali Genocide Memorial Centre, which was opened in 2004 to mark the 10th commemoration of the genocide against the Tutsi people. It serves as both a museum, detailing the history and consequences of Rwanda's genocide, and a place for people to grieve for lost friends and family. The group will then head to Gisenyi (approx 3.5 hours), a town on the shore of the beautiful Lake Kivu. Enjoy a free afternoon at your waterfront hotel.
Day 4: Gisenyi (Lake Kivu)
Enjoy a free day in Gisenyi on Lake Kivu's northern edge. Kivu is one of of Africa's Great Lakes – Rwanda's largest and Africa's sixth-largest – and is a natural border between the Democratic Republic of the Congo and Rwanda. Your leader can help you plan how to spend the day: perhaps take a boat cruise around the lake spotting birdlife and visiting some of the small islands, or maybe take a trip to Napoleon Island to go hiking and encounter birds and its large colony of fruit bats. Alternatively, spend the day getting to know Gisenyi and the colonial-era mansions and bars that sit by the lake.
Day 5: Kisoro
Enjoy breakfast by Lake Kivu then transfer across the border to Kisoro (approx 2 hours plus the border crossing), a Ugandan town on the shore of Lake Mutanda. Kisoro, located near the Virguna Mountains, is the jumping-off point for several national parks and, of course, those in search of the country's mountain gorillas. In the afternoon you'll head to Mikozi Village to become acquainted with the Ugandan countryside. Visit the local markets, speak with a traditional Ugandan healer and enjoy a drink or two at the local bar before returning to Kisoro.
Day 6: Kisoro (Gorilla Trek)
Join a local guide and trackers as you climb through the rugged, mountainous terrain of Bwindi National Park in search of mountain gorillas. A quick lock of eyes with these creatures is a truly primal moment and visits are strictly controlled to minimise disturbance. Make no mistake, tracking gorillas is no walk in the park – it's called Bwinidi Impenetrable National Park for a reason. It can be wet, muddy, strenuous and uncomfortable, but the indescribable elation at coming across a group of gorillas is worth the effort. Spend a mesmerising hour with the gorillas as they eat, sleep, groom and play as the male silverback watches over them, then return to the lodge for dinner and to reflect on this incredible experience.
Day 7: Ruhengeri
Transfer this morning back to Rwanda and the town of Ruhengeri (approximately 1 hour plus the border crossing), still buzzing from your gorilla encounter. Settle into your hotel on arrival then have a free day to take the optional cycling tour to Rwanda's twin lakes of Burera and Ruhondo. This area is characterised by steep green hills and magnificent views of the mountains surrounding the lakes. Here you can pedal through the stunning countryside, stopping in small towns and villages to spend some time interacting with the local community.
Day 8: Ruhengeri
Today is free for you to choose from several optional activities after breakfast at the lodge. Perhaps you'd like to pursue your passion for primates and join a park ranger tracking golden monkeys in Volcanoes National Park. These monkeys are much quicker than gorillas and you'll see them swinging from branch to branch and scampering up trees. Alternatively, take a hike focused on the work of Dian Fossey, the groundbreaking gorilla researcher. It's an incredible experience, both physically and emotionally, and you'll trek through the jungle to her grave and the house in which she was mysteriously murdered in 1985. She's buried next to her favourite gorilla – Digit – as well as number of other mountain gorillas killed by pochers. In the evening, choose whether to attend an optional dinner with the rest of your group.
Day 9: Kigali
Enjoy breakfast at the hotel then head back to the hotel in Kigali (approx 2.5 hours). Here the trip comes to end and there are no other activities planned.
- Kigali - City Tour
- Kigali - Nyamata Memorial Site
- Kigali - Ntarama Church
- Kigali - Genocide Memorial Centre
- Gisenyi - Morning Town Visit
- Kisoro - Village Visit
- Bwindi National Park - Mountain Gorilla Permit & Trek
8 Breakfast(s) Included
3 Lunch(es) Included
4 Dinner(s) Included
Health and Safety Protocols for Intrepid Tours
Protection against COVID-19 as well as other transmissible diseases requires enhanced protocols in hygiene and sanitation. We will put in place additional measures, in line with government health advice and with global health authorities (including the WHO and CDC) to ensure that we maintain the highest standards of cleanliness and hygiene.
Handwashing is one of the most important safety measures to prevent the spread of disease. Intrepid will actively reinforce its importance by:
- Implementing a handwashing policy that dictates when, how often and for how long all staff, leaders and crew must wash their hands on-trip.
- Promote the importance of hand hygiene to customers through signage and online customer material.
- Contract suppliers that have hand hygiene protocols in place
- Contract suppliers that provide hand sanitizer in public places (where applicable)
- Educate staff, leaders, crew and suppliers on the importance of hand hygiene via training.
Practicing good respiratory hygiene prevents the spread of disease by reducing the number of droplets in the air when you sneeze or cough. Intrepid will:
- Actively reinforce its importance to customers through signage and online customer material.
- Educate staff, leaders, crew and suppliers on the importance of respiratory hygiene via training.
- Contract suppliers who have respiratory hygiene protocols in place.
In addition, in areas with high community transmission and/or places that are difficult to maintain physical distancing, we recommend the the following at-risk people also wear them. Intrepid follows the advice of the World Health Organisation (WHO) that masks should only be used as part of a comprehensive prevention strategy and that the use of a mask alone is not sufficient to prevent the spread of COVID-19. Physical distancing, hand hygiene and respiratory hygiene must also form part of the strategy.
On our trips, regardless of destination, the following people must wear medical/surgical masks:
- Anyone who develops symptoms of COVID-19 regardless of whether or not they have been tested yet.
- People caring for people with suspected or confirmed COVID-19 cases (outside of hospitals/clinics).
In addition, in areas with high community transmission and/or places that are difficult to maintain physical distancing, we recommend the the following at-risk people also wear them.
- People over 60
- People with underlying health conditions
- Provide medical/surgical masks as part of the First Aid Kits carried by leaders.
- Educate leaders, crew, staff and customers on the correct method to wear, handle and dispose of a mask.
- Require all customers, leaders and staff to comply with any local regulations or requirements that require the use of a mask in public or in certain places
Intrepid follows the advice of the World Health Organisation (WHO) that it is not necessary for the public to wear fabric masks generally.
However in certain circumstances, in places where community transmission of COVID-19 is high and/or physical distancing is not possible (e.g. on public transport, in shops or in other confined environments) then a fabric mask can be a useful barrier to prevent the spread of virus.
Fabric masks be purchased commercially or handmade, and are generally not standardised like medical masks. Fabric masks should:
- Cover the nose, mouth, and chin
- Be secured with elastic loops or ties
- Include multiple layers
- Be washable and reusable.
Protection against COVID-19 as well as other transmissible diseases requires enhanced sanitation processes. Intrepid will take the following measures:
- Require all suppliers to detail their cleaning and sanitation protocols
- Audit/monitor all suppliers on their cleanliness and sanitation.
- All cleaning and disinfecting products must be approved by health authorities (e.g. WHO).
- All rooms must be thoroughly cleaned between guests with all high touch surfaces in shared areas regularly cleaned and disinfected.
- Hand sanitizer should be available in public areas.
- There must be a process in place for customers to escalate any concerns regarding hygiene or sanitation.
- Staff must be trained and able to answer questions regarding safety protocols in place.
- All tents must be thoroughly cleaned and disinfected between use.
- If staying at a campground, ensure all bathrooms are well stocked with hand soap and paper towels. If the area is remote, with limited facilities and/or minimal staffing, then customers should be informed to bring their own hygiene equipment.
- All mini buses, transfers, charters, overland trucks must be thoroughly cleaned between guests with all high touch surfaces in shared areas regularly cleaned and disinfected.
- Hand sanitizer should be made available
- Close top bins with bin liners should be available on board and disposed of at every stop
- Must be thoroughly cleaned at the end of each day
- Tables and chairs must be disinfected after each guest use
- Avoid buffets where possible. If buffets are used, prevent customers from handling food and operating machines (e.g. self-serve coffee stations)
- Either disinfect shared use objects (e.g. table salt) between guest use. Where possible, Intrepid will try to source safe alternatives to single serve packaging.
- Staff must be trained and able to answer questions regarding safety protocols in place.
- Preferred: Provide hand sanitizer to guests at the door before entry
- All equipment must be thoroughly cleaned and disinfected between guest us
- Staff must be trained and able to answer questions regarding safety protocols in place.
Limiting the number of surfaces touched by large numbers of people helps prevent the spread of disease. Therefore, it is important to proactively move towards contactless or low touch solutions for travel. Intrepid will:
- Prioritise contactless/low touch as a key feature when sourcing new tech or solutions.
- Remove any paperwork required on the ground (e.g. signing forms, feedback cards)
- If details must be entered using a shared device (e.g. insurance details), then it must be disinfected between each customer. Preference is to move entirely to digital solutions.
- Accommodation should provide online check in (no paperwork)
- Contactless keys (e.g. QR codes)
- Contactless tech (e.g. lights)
- Online ticketing for attractions and transport
- Online payment
Physical distancing is important in the preventing the spread of COVID-19 as it can be transmitted via droplets sprayed when coughing, sneezing, singing, yelling etc…
Intrepid will take the following measures:
- Require all suppliers to detail their physical distancing protocols
- Follow local regulation and advice on the need for physical distancing.
We will continue to offer this as an option. Single supplements are available for single travellers who do not wish to share a room. We will work closely with accommodation suppliers to ensure increased availability of single rooms.
- Consider whether it is appropriate to offer single tents for solo travellers as customers will be much closer together then in a traditional room.
- Consider whether staggering meal times may reduce the number of people sharing a dining tent.
Intrepid will consider the following factors when designing or amending transport options on trips.
- Local laws or requirements regarding physical distancing on transport
- Hygiene protocols of the transport provider
- Level of active community transmission in the destination
- Using designated seating on transport. Customers have assigned seats throughout the trip.
- If trip is longer than 15 minutes and air conditioning is available, it must be set to external airflow rather than to recirculation or windows should be opened for the duration of the trip.
- Designing or amending itineraries to reduce the duration of travel.
- Increasing the size of the vehicle, using multiple vehicles.
- Educate all leaders, crew, staff and customers to maintain a 1.5m distance wherever practical in public (e.g. queueing at a museum).
- Proactively design product to avoid crowds by visiting attractions at off-peak times.
- Proactively design product to avoid crowds on public transport or at airports where practical.
- Follow local regulations on table spacing and guest seating in restaurants. Wherever possible, try to ensure groups are sitting at their own table without strangers in restaurants.
- Proactively design product that focuses on experiences that assist with physical distancing (e.g. picnics over crowded marketplaces) if relevant for that destination.
Screening for COVID-19 helps isolate anyone with COVID-19 symptoms and stops the spread of disease. It is likely to become more common for future travellers.
Pre-Departure (Brand Material)
Customers should be informed as part of ‘Essential Trip Information (ETIs) or other similar trip notes if their trip is likely to include any of the following:
- Testing for COVID-19 before being able to pass through immigration and/or board planes.
- Negative test results to be uploaded for visa purposes.
- Thermal temperature checks in airports, train or bus stations, major hotels or attractions.
Pre-departure, all customers are required to fill out an online questionnaire (“self- declaration/assessment” form) to identify any high-risk customers before travel.
Extra qualifiers will be included to address customers with symptoms that can be contributed to pre-existing conditions (e.g. breathlessness to asthma).
Customers answering YES to any question should be removed from the departure and appropriate arrangements made.
Intrepid will not require a negative COVID-19 test as proof of health from customers or leaders at this stage unless it is required by local law or regulations.
This is partially due to the lack of availability of testing for people with no symptoms in many parts of the world and may change in due course.
- Ask customers, leaders, crew and staff to monitor their own health
- Display appropriate signage on COVID-19 symptoms
- Educate leaders, crew and staff on how to identify COVID-19 symptoms
- Describe COVID-19 symptoms in group meetings
If customers, leaders or crew show symptoms of COVID-19 and are either unable to or unwilling to be tested, Intrepid reserves the right to remove them from our trips to prevent any risk to others.
Flexible Booking Conditions
Customers will be supported by flexible booking conditions to stay home if unwell or displaying symptoms
Flexible Work Conditions
Intrepid will support leaders and crew to stay home rather than lead a trip if they are unwell or displaying symptoms. Schedules will need to be created with back up availability of leaders/crew.
Data Collection & Health Tracking
Intrepid will assist government health departments in tracking and tracing any customers, staff, leaders, crew or suppliers at risk of contracting COVID-19 via exposure to a known case and/or outbreak by providing relevant details in line with privacy laws and regulations.
COVID Tracking apps
Intrepid strongly recommends that customers and staff download COVID tracking apps (e.g. COVIDSafe in Australia, StayHomeSafe in Hong Kong) to assist in reducing the spread of disease within their communities.
Question: How many suitcases can I take with me on my trip?
Question: Is Airfare Included in the Price?
Intrepid tour is great company. Will use this company again.
The trip was both both educational and exciting. I very much enjoyed the sights and culture.
The itinerary was just as I expected! The guide was very good as were the accomodations
Intrepid did such a great job. I never had to worry about where I was supposed to be and it felt so good not to worry about a thing but just to enjoy myself. Our guide was extremely knowledgeable about culture and history.
Taiwan people very friendly. Accommodation were centrally located and easily accessible. Did extra activities then in brochure which was greatly.
Larus our tour guide did an excellent job and was very attentive to our needs. He is very knowledgeable and has a great sense of humor.
Our guide Tarang chandola was exceptional. Courteous, knowledgeable, organized, polite, professional and went above and beyond taking care of our needs and requests offen anticipating what that might be. He made sure we all had the best possible time and offered suggestions to meet the needs of everyone on the tour. This made the trip even more enjoyable.
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