Excellent tour. Staff and customer support even afterhours was excellent. Most local tour guides were excellent. All tour iternary well crafted to maximize client experience Can not wait to book our next tour. Well done guys

Our tour manager and driver  were amazing! This was a great way to see highlights of Italy and make note of places to visit again. Have your walking legs ready, as this tour will have you walking all over the Italian countryside.

The trip was absolutely fantastic. Our trip director made the trip perfect. She was very informative and was very caring especially with the travelers with special circumstances. The bus driver, People was excellent, safe and the bus was immaculate. My only recommendation to make the trip much better would not to use the Hotel Miro in Florence. It was not in a nice area, food was less than adequate and the food and beverage staff was not friendly. The other locations were very adequate.

LOVED Aga, Sasha, and Fabio. (Driver) LOVED the locations, And the information that Sasha gave us- Was VERY Disappointed in FLORENCE when we did not take the time to go into the UFFIZI Museum, Also the Academica Museum where Michelangelo's David is housed- Also did not get to experience the Ponte Vecchio, All of which are famous in Florence- Those were Huge Regrets for me-

Lydia was awesome. We had a delightful experience. Italy is a beautiful country, with friendly people.

I so appreciate the superb organization that went into the Jewels of Italy winter tour. Every last detail was seamletess. Superb coach drivers, immaculate and very comfortable coaches, and outstanding tour guides!! Decent hotels and meals, though I found out too late I could request no salt. A steal of a deal for an overview of Italy's highlights!!!!

Our travel guide Sally was excellent! Coffee was not like USA, but we were in Italy. Food in hotels could have been better.

The trip itinerary was very detailed. From the booking to the end of my trip I was totally satisfied. It was my second trip, but I think I will book my future trips again. The trip director and all local guides were very knowledgeable and had great sense of humor, never boring. The optional excursions were excellent.

If you want to see the most of Rome, Pisa, Florence, Verona and Venice in a short period of time, than this trip is for you. We found that going to Rome first was an exciting experience but romantic and relaxing in the end for us in Venice. Also, our hotel was only 10 minutes from Venice airport which made it convenient for us at the end of our trip. Last, we recommend doing most of the optional excursions as they were very well organized, informative and most importantly allowed us to bypass the characteristically long lines associated with entering historical sites!

Novotel Hotel was disappointing.

Our tour director Gianmarco was enthusiastic, informative and engaging. If I could pick him as my personal tour director to with me as I travel the world I would. The locations and sites were awe inspiring, but Gianmarco made this a very memorable experience. One I will cherish for a long time.

The hotels were not what I expected, the hotel in Venice or Verona is too old, and Outdated, and the included meals were not that good. Sightseeing in Rome was minimal. We had to purchase additional activities to be able to see what we wanted. We could have chosen another tour that included more activities and better hotels for the money we spent. The tour Director was great, very knowledgeable, and provided excellent customer service.

The trip was awesome and our guide, Lydia, treated us like her own family (that she likes) and was incredibly knowledgeable about Italy!

The hotel was far out from main area. This was not mentioned in the brochure. Too many expensive optional side trips that should have been included.

Excellent trip, excellent tour guide and excellent accommodation.

Not knowing what budget tour entailed, we were very pleased with the program. This was our first European tour and we were very pleased with the excursion options and most importantly the tour Director the local specialists and our driver - they are a group of professional individuals who loved their jobs. Their passion for what they do was very transparent. They made the tour fun and we got to know our fellow travelers Suggestions: I was not made aware that three of us would share the hotel room- would have liked to known that. Seat arrangement coming back from Venice and Frankfurt was not available until 24 hours before departure which was not a comfortable situation- I do not like to worry about seat arrangement - I spoke with the travel specialist before the departure and he indicated there was not much he can do and it was out of his hands.

I've always used Cosmos, this time I did Trafalgar and the only problem was their Cost Saver was the extra excursions were much more that Cosmos.

The first two hotels were not up to the claimed standard in the information. Both were hotels were outside the center all city areas, this was not clear on the provided information.

We felt like more explanation of what was included should have been stated. As we are not wine drinkers, a little less emphasis on wine would have been nice and selections to those who don't drink. It would have been nice for everyone to introduce themselves at the meet and greet on the first day s0 we could get to know everyone and where they were from. Out of 42 tourist, we still didn't know everyone and did our best to introduce ourselves to everyone.

This was a trip of a lifetime. I had an amazing time. The tour guide made the experience all the better. He was friendly, helpful, knowledgeable, and VERY funny!! I met lifelong friends and have memories forever. I can\'t wait to book my next trip with Trafalgar! THANK YOU!