Costsaver has introduced these enhanced hygiene protocols – for you and team members.

Costsaver asks that you please take personal responsibility for your wellbeing. This begins with packing any personal protective equipment and sanitizers you require. Please adopt physical distancing and hygiene practises throughout your pre-trip travel arrangements and follow all health instruction whether physical signage, or requests from the professional staff once you are vacationing.

Travel Director training equips them with enhanced hygiene and physical distancing procedures. During your trip, they will operate with a duty of care and monitor the hygiene etiquette of the guests, reacting and advising as needed, to ensure high standards are maintained. Before you travel, Costsaver will also keep you well informed about new protocols required in these areas, and ask that you cooperate with and heed the advice and direction of Travel Directors while on your trip. The Travel Directors have preventative measures in place to try and ensure your well-being and in the event that any unexpected issues arise on trip, they will activate additional protocols.

The customized luxury coaches are sanitised before the start of your trip and have always been kept to very high standards. Following the outbreak of COVID-19, Costsaver have taken additional measures to elevate hygiene and sanitary practices in accordance with guidance from the World Health Organisation (WHO) and as required, applicable government regulations. The Driver training provides them with the latest hygiene protocols. They will clean and disinfect all surfaces including handrails, door handles, tables, seats, air-conditioning filters and overhead lockers on a daily basis. All the guests are asked to follow hygiene practices recommended by the World Health Organisation including the thorough and regular washing of hands and sanitising when required. Hand sanitiser is freely available on board for your use throughout the day. Please bring your own washable face mask and gloves with you, and additional hand sanitiser to make you feel comfortable, as these will be required to be worn in public in some countries. Should an unexpected situation arise, additional face masks, rubber gloves, antiviral sprays and wipes will be available for guest distribution on all trips.

It’s not just your Travel Director and Driver who will be taking care of you. Behind the scenes, the operations and guest support teams are in contact with them and on call 24/7, so you can rest assured that you’re in good hands.

Adapting to the right size groups, based on government distancing requirements, you can rest assured that you will travel with the comfort of your own personal space. Have peace of mind that all of the experiences, hotels and restaurants you’ll enjoy on your trip have been vetted to ensure they adhere to physical distancing and hygiene guidelines.

Costsaver is very selective in who they work with and choose to only use hotels, restaurants, ground handlers and venues that take the well-being of the guests as seriously as Costsaver does and agrees to meet expected guidelines and specifications. Costsaver only works with establishments that they are confident will consistently adhere to their high standards.

As part of The Travel Corporation (TTC) , Costsaver is kept up to date with all government advisories and travel alerts on a daily basis and is continually in touch with all of the partners on the ground in each destination. Also, rest assured that during your trip, the teams work to ensure the supplier partners (hotels, restaurants, museums and other venues) are also applying the same standard to these new hygiene and distancing protocols, to the extent possible.