Internet was only available inside boat in many cases, on upper deck and anywhere outside it was spotty. The crew members were awesome. This was our first cruise with Avalon, we had previously cruised with another company on the Rhine, but were joining our friends who had already selected Avalon, and we were pleased with it.
It was difficult to break larger bills on the trip, so I would recommend brings small bills for tips for excursions or staff members who are exceptional.
The entire Avalon staff were outstanding, especially our cruise director. I was very pleased to be able to book this trip with the single supplement waived.
This tour /cruise was fantastic. The pre-cruise extension in Transylvania was for me the highlight and anyone considering the cruise should definitely include this. Our Avalon cruise director and the entire crew were outstanding as were the local guides who were extremely knowledgeable and spoke perfect English.
Outstanding cruise,ship and crew were excellent.Cruise Director Simona is a delight,extremely knowledgeable and helpful. Will travel again with Avalon.
I would travel on valon only in the future. Cleaner, newer, more comfortable ships with a great stafff. Better than my previous river cruises with a high end ship! And the cruise director has to be the absolutely best in the industry!!!
We had an excellent time! Avalon was so accommodating...will definitely book with them in the future. Thank you, Richard for all your help in making this trip happen.
Pairing lunch and dinner wines with the city/area we were in would enhance the experience. The cruise directors, Jean and Tony were outstanding. Very professional and always coordinating so there were no unpleasant experiences.
Don't be afraid to try the active excursions. They were amazing and they were honest if they felt a guest wouldn't be comfortable with the level of difficulty.
The overall dining experience was ok, not great
Avalon was excellent in every way. Beautiful room, excellent service, and delicious food. They performed without a hitch.
Wonderful tour directors . So accommodating and personable.
Avalon did a good job on most fronts. Staff, food and accommodations were all fine. Although they appeared to have some coordination issues with the hotel regarding baggage handling and definitely needed to improve traveler communication aboard the ship. Their reliance on the AvalonGo application for communication was misplaced since the wifi aboard ship worked only intermittently, leaving passengers to wonder about event times and procedures. The ship broke down near the end of the voyage, which suggested that the downtime during covid might have been used more effectively to maintain the propulsion system. Nightly briefings were helpful, but long-winded and repetitious.
Lost this trip two years in a row. Third time was a charm. Timing was perfect to see Keukenhof Gardens in full bloom. History of the Cologne region and The Black Forest in Germany was spectacular. An added bonus was wine tasting in the Alsace region in France. Everything was perfect. Looking forward to another trip in a different location. As far as an "all inclusive", this is a great value. Would highly recommend.
Loved the River cruise venue. Intimate, quiet, and friendly.
Avalon had all details worked out, never felt confused or unsure of the daily activities. Worry free vacation
Was a great trip
We've sailed with Avalon before and love their ships.
Wonderful river cruise on the Rhine. Superb crew and service. Excellent food. Excellent tours.
This was our first river cruise. The ship was nice and the staff exceptional. We were told that river cruises are more about the included tours than the ship. That was clearly true. There isn't much to do on the ship other than eat and sleep. I thought the tours were just okay. The guides were great, knowledgeable and enthusiastic, but they were mostly walking to take pictures. We paid for several optional tours and based on feedback from other cruisers our tours were more interesting than theirs. Overall I think ocean cruising may be a better fit for us.
Dinner, as with all river cruises, was later than we like. It became a matter of either eating dinner or managing to sleep. The food was good but not good enough to pass on sleeping.
Great trip for cultural experiences with local people, customs and way of life.
Avalon River Cruise was wonderful. Accommodations, meals and crew were all amazing. The only negative was the bus tours to the Christmas Markets which falls on the tour guides. They did not take into consideration the passengers ability to keep up with the tour and spent too much time on other aspects of the tour and rushed us through the markets. Would be better if the bus dropped us off and the markets and let us walk around and tell us up front a meeting place to return to the ship.
Our river cruise was excellent especially visiting Omaha Beach which was the highlight of the whole experience. We enjoy meeting people from all over the world. The food was superb and our room was very comfortable.
Love Avalon river cruises. This was our third and we love it!!
The ship is beautiful and the rooms very comfortable. Avalon seems to attract a very friendly and social group of travelers. It is also welcoming to the solo traveler.
This was probably the best cruise we have ever taken and we travel a lot. Autumn from Affordable is the best. She was always there when I needed her and so accommodating. The ship Passion was a 10 plus in every way from the rooms to the tours, food and staff. I liked that they had healthy choices at every meal.
All good. Stop at a gift shop in Normandy would be nice.
Avalon Waterways was a very efficient first class operation. Loved all the cultural excursions that made us truly understand the people in the countryside of Vietnam and Cambodia. Some highlights - an Ox-cart ride to a farmer's home, Tuk-Tuk transportation to the magnificent Angkor Wat, boat excursion with lunch and a cave walk in Halong Bay, and pedi-cab to the Kings Palace in Phenom Penh. I'd definitely book an Avalon tour again.
Avalon tours run smoothly. The ships, food, excursions, etc. are all first class.
The trip I booked was everything promised. The Paris to Normandy trip was great as was the extension trip to London. I appreciated the ability to upgrade the train trip to first class.
Phil.... is THE REASON I took this trip and had a marvelous time! HE is THE ONLY help I need from now on in booking trips ANYWHERE!
It was my second trip with Avalon, everything was great as it was for the Daube cruise. Highly recommend them.
Great trip, great service, couldn't visit Rouen because of a chemical fire, which we really missed. Had to stay on the boat at another small town because of this issue. Would have rather sailed more. This trip was pricey but we enjoyed it. Trip was suppose to include WiFi on the coaches but we did not have access to WiFi at all.
We enjoyed the Avalon Magnificent Europe River Cruise very much. It was everything we expected and more. The crew and staff on the ship were outstanding.
The entire trip was incredible with the exception of one excursion. We not only took this trip for our 50th Anniversary but the experience of the 75th Anniversary of D-Day was of equal importance as my wife and I both had relatives involved in the campaign. The excursion for that purpose was a tremendous disappointment. The entire day was dedicated for that excursion, so we anticipated we would stop for lunch. During the morning leg of the tour we made a stop for more than an hour at the British landing area to basically go to a museum and as the tour guide suggested, to shop for souvenirs. Lunch wound up being another long drawn out affair as we had a three course meal with coffee which encompassed more than another hour. In my opinion a box lunch with a beverage would have been totally appropriate and saved a lot of time. As we started our afternoon travel, the tour guide started complaining that we were behind schedule and would have to make up time somewhere. When we finally arrived at Omaha Beach, which should have been the focal point of the day, we were told we had to be back on the bus in 15 minutes. Mostly everyone on the bus were irritated at this announcement. As we entered Omaha Beach we passed what looked to be large museum with lots of artifacts in front. We drove right past it on the way in and again on the way out. This entire day tour was entirely mismanaged and poorly timed out. We did not go on this particular excursion to go shopping or for a 3 course meal as our priority. Our priority was to spend the majority of our time experiencing the D-Day Anniversary, Omaha Beach and the American Cemetery. Very sad to not get what we expected.
I'm very glad I chose Avalon. They will be my first choice in the future. Great crew and staff, nice tours, great food, wonderful ship.
The ship was very smooth. Staff was outstanding and worked to fill your wishes. Food prepared let one experience the local cuisine. I put on weight, diet starts now. Weather cooperated for our trip and it didn't rain.
Avalon vs. Viking: I would probably go back to Viking, but each has it's favorable points and room for improvement. The Avalon ship was spotless and the staff was quite good. The food was fine. The Cruise Director was the best I have experienced anywhere. The cabin was spacious, but I missed having the lanai. The guides were great and timing was spot-on. The onboard entertainer was mediocre at best, though, and that really was a downer. On our Viking cruise two years ago, the onboard entertainer was awesome and a good part of our social time was spent enjoying him in the lounge. This guy on Avalon could not sing and his music was intended for the 80 year old+ audience. No one danced or sang along. Disappointing. One of the special music guests was incredibly good, and the other was incredibly bad.
This was our first river cruise. We had taken a motor coach tour before. It is truly advantageous to take your room with. The crew of the ship were great. The cruise director was great. Overall the cruise was a fun trip and a great value.
We had a wonderful time on this trip. I am an experienced traveler although this was my first River Cruise. Rest assured it won't be my last. Ed has traveled in this country, but this was his first overseas adventure. He can't wait to go back. My only criticism is I would have preferred the extra days at the end of the trip instead of the beginning. After being awake all night(I don't sleep on planes), we were in no shape to tour museums, and they are closed on Mondays. If our two days were at the end of the trip, we would not have been tired on arriving from the ship and in better shape to tour that day. Other than that, we couldn't have been happier. The crew, the accommodations, the food, and the tours were all excellent. We are planning on making our next trip on Avalon.
Better than a 5 star hotel.
Our Avalon Waterways river cruise was phenomenal! So much fun! The cruise director was wonderful! The staff and the wait service are going to be missed! The excursions kept us up and moving everyday, which was expected. The local guides were all great! It was a dream vacation for sure! A guided tour of Europe was our best decision. Very happy indeed!
The Avalon staff were very professional and courteous. The trip was full of adventure and a packed itinerary. The ship was nice but if I were to book another river cruise I would pick the top floor and closer to the front to avoid the noise from the engines. The rooms were spacious and I loved the balcony doors that opened up. And the food was delicious!
Basically a great trip but a few exceptions. Some of the excursions (Black Forest Cuckoo Clock and Heideberg Castle) had very long bus rides for a somewhat short visit to the site,. The Cuckoo Clock stop was just a tourist trap store with many clocks. Most of the Local Guides were great except one at Heidelberg Castle named Charlotte, who had the Gentle Walker Group. SHe stood in one place in the hot sun and talked talked talked, then ran to the next spot leaving her group in the dust. The "First Class High Speed Train" was neither first class or high speed. Tight seating, no food and long stops at stations. Our guide in LucerneUrsula was a delight! Lake Como for 3 nights was great to have free time to do what you pleased. Don't miss the boat tour and stop in Belagio!
Our Avalon cruise exceeded our expections. We had a great staff, great tours, and met wonderful people.
Our Cruise Director Yony was fabulous our waiter/waitress
We were happy with the services of Avalon Waterways, the tour was very good. We felt the hotel in Ha Long Bay and in Bangkok were below standard, and the tour guide in Bangkok was horrible. Everything else was great.
all was great
This was our first river cruise and the ship, the crew, the level of service and the food met or mostly exceeded our expectations. I would recommend Avalon Waterways to anyone.