Epic Mexico to Costa Rica
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Lock it in with $99 Deposit
Lock it in with $99 Deposit
The $99 “low deposit” Intrepid Travel offer applies to new bookings made between 12:01am EST 1 March 2023 – 23:59pm PST 31 March 2023, for trips departing before 31 December 2023. Full payment is due 56 days before departure, unless otherwise stated on Intrepid Travel’s Booking Conditions. This offer is valid for bookings made in the following currencies only: USD $99, CAD $99. All other currencies are not eligible. The $99 deposit can be paid towards any Intrepid Travel small group adventure trip, excluding the following:
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From cloud-shrouded volcanic peaks to sun-drenched beaches, lost temples to charming colonial towns, Central America is bursting with natural wonders and converging cultures. So, where do you begin? Well, this 32-day tour is a hell of a good start. Kick off in Mexico's Playa del Carmen and snake through Belize, Antigua, Guatemala, Nicaragua and Costa Rica. Relax on the beach in San Miguel, trek to the jungle ruins of Tikal, brush up on your Espanola over an icy cerveza and stay in villages dwarfed by volcanoes. Whether you're haggling in the markets of Chichicastenango, chilling in a Caribbean town on the Rio Dulce or wandering cobblestone streets in Antigua, this tour gives you a taste of Central America's myriad flavours.
Belize , Costa Rica , El Salvador , Guatemala , Mexico , Nicaragua
Antigua , Arenal , Caye Caulker , El Tunco , Granada , La Fortuna , Leon , Monteverde , Ometepe , Playa del Carmen , Rio Dulce , San Ignacio , San Jose , Suchitoto , Tikal , Tulum
Playa del CarmenKick things off in Playa del Carmen, which is a pretty cool place to begin a trip. In fact, you might want to chill on the coast for a few days beforehand – we’ll be happy to book additional accommodation for you (subject to availability). The first thing planned for today is a welcome meeting with your group leader and fellow travellers at 6 pm. Other than that, you're free to arrive at any time and spend the day however you want. Maybe have your own snorkelling or cycling expedition, or simply stroll along the sandy playa (beach). In the evening, head out with your group leader for an included dinner at a local taquisa (taco restaurant) for a selection of tacos – make sure you order one with freshly caught fish. To improve your lingo, your group leader will conduct an informal Spanish lesson between bites, so that you can understand your burritos from your banos.In the evening, head out with your group leader for an included dinner at a restaurant.
TulumToday, hop on a local bus along the Caribbean coast to Tulum (approximately 1.5 hours), where it's all about laidback life and the white sands of the Yucatan Peninsula. Once you're settled and got your bearings with a leader-led orientation walk around Tulum, there's the chance to visit one of the best-looking and located Maya sites around. Discover the impressive Temple of the Frescoes and see how this pre-Columbian walled ruin city clings to a cliff-top area overlooking the ocean. You can even go for a swim within the archaeological zone. In the evening, perhaps kick back and watch the waves roll in at a beachside bar with a margarita, of course.
TulumWith a free day to relax in Tulum, consider the optional activities on offer, and most importantly, relax into the laidback Mexican vibe. Two wheels are a good way to tackle the day, so rent a bike, cruise around the area and cover a lot of ground in a short time, as Tulum is relatively flat. The town is heaving with hip cafes and restaurants and many vegetarian and vegan options, as well as places to relax the mind and body with yoga and meditation. There's also the option of exploring Dos Ojos (two eyes): one of the most famous cenotes (freshwater rock pools) in the area – an underwater world full of stalagmites and stalactites.
Caye CaulkerNew day, new country. Adios Mexico, hello Belize. Much of today will be taken up with travel, driving by local bus to the border, then on to Belize City (approximately 8 hours in total). Let the wind and sea spray wash the travel away with a 1-hour speedboat ride to the palm-fringed island of Caye Caulker. If your idea of paradise is white sand, blue waters and palm trees then you’re going to dig this place, and with a few days to explore, relax and get active, you’re set for an idyllic stay.
Caye CaulkerYour time in Caye Caulker is all about taking it easy. The pace of life is so incredibly slow it's almost backwards. If being underwater is your thing then head out to Hol Chan Marine Reserve, home to Shark Ray Alley and the world's second longest barrier reef. Snorkel among the colourful corals and see tropical fish, sharks and manta rays. You can also take day trips to other Cayes nearby - each island has its own particular character, but all of them have that unmistakable Caribbean pace and charm. Belize is the only English-speaking country in Central America, which will make chatting with locals much easier.
Caye CaulkerToday is another free day to take up any other optional activities or to simply pull up a towel and relax along the beach with a book. If you’ve already been snorkelling, then maybe continue the marine exploration with a manatee tour. These huge, peaceful creatures are beautiful in their own way, and are quite curious to meet their visitors. Get more active with sea kayaks and stand-up paddle boards, or go the other way completely and just chill out. The island's also great for food, famed for its lobster and super tasty meals cooked on the side of the road. How about some grilled shrimp and a rum and coke made with the local fire water?
San IgnacioLeave the island paradise behind and return to Belize City by boat (approximately 1 hour), before taking a local bus to San Ignacio via Belize’s capital, Belmopan (approximately 3 hours). The local buses here are a little more basic than in Mexico but this is a great opportunity to mix with Belizeans and get a feel for local life. Get ready for stop and go on the journey, as there are very few official bus stops in Belize and the bus will keep stopping to pick up passengers. San Ignacio is a lively town surrounded by fast-flowing rivers, waterfalls and Mayan ruins, making it the best base for exploring the region. After you arrive, the rest of the day is free, so perhaps choose to visit the Chaa Creek butterfly garden, and at night, try one of the barbeque street stalls for a char-grilled chicken leg.
San IgnacioThere is a heap of optional activities to choose between in San Ignacio. The cave of Actun Tunichil Muknal is a living museum of Maya relics, and you can wade through its waters until you reach a whole bunch of 1400-year-old crystallised skeletons. You could take a day tour to the Mountain Pine Ridge area to visit waterfalls and swimming holes, or go down the Macal river in canoes or tubes. If you prefer a slower pace, take a trip out to Xunantunich, an impressive Maya ceremonial centre with panoramic views. Getting to the site is half the fun, as you'll need to take a hand-cranked boat down the river. Belizeans are super friendly, so in the evening, walk down Burns Avenue and join the locals for a chat in one of the many restaurants, or at a street side stall.
Tikal National ParkTime to go jungle – Guatemala-style. Leave San Ignacio, cross the border, and get dropped at Tikal National Park by private vehicle (approximately 4 hours). You'll check in at your hotel before exploring the super-huge and crazy-cool Maya ruins of Tikal – it’s a bit like the set of Mel Gibson's Apocalypto movie, minus all the violence. Pass through the lush jungle vegetation, and if you've got the energy, climb Temple IV to take in the epic canopy views. While here, there's also the option to check out more of the area with a guided tour, or to fly through the canopies like a toucan with a memorable zipline experience.
Rio DulceFrom the jungle to the lake this morning, as you’ll head to the lakeside town of Flores (approximately 1 hour). Here there's time to grab some lunch and have a quick explore around the town. Then it's back on the private vehicle to Rio Dulce (approximately 5 hours). On arrival in Rio Dulce, transfer to the hotel by boat. The easiest way to get back into town is also by boat, which can be organised through the hotel, or you can take a short walk through the jungle. Take some time to absorb the atmosphere of this laidback Caribbean town, which feels quite different from the inland communities. A highlight for many guests is the 'Casa Natural' - an open-air accommodation with screened-in rooms, shared bathrooms and a lounge looking out to the surrounding jungle.
Rio DulceThere is a load of kick-ass activities to choose between today. Take a scenic boat trip down the river to Livingston, a laidback town on the Caribbean coast that offers a unique experience of local Garifuna culture. Go boating on the lake, relax in the thermal hot springs or explore the nearby San Felipe fort in Livingston. You could hike through the dense forest of the surrounding Chocon-Machacas Natural reserve and go out to spot the protected manatees of the area. Remember, the best thing is that you’re in laidback Guatemala, and with the flexibility of today’s itinerary, you decide what’s on the agenda.
AntiguaTravel by private vehicle to the city of Antigua (approximately 8 hours). You'll spend the night here, before heading to Lake Atitlan tomorrow. You won't spend too much time in Antigua, but you'll be coming back here in a few days’ time, so not to worry! Still, take some time for a stroll and tuck into some tasty tamales (a local dish served in a corn leaf) or a dish called Pepian: a spicy meaty stew of chicken, beef and pork in a dark sauce. You'll find the best value food in the square next to the La Merced Church.
Chichicastenango / Lake AtitlanToday you'll get a seriously special Guatemalan experience. Start the day by travelling by private vehicle to the famous market in Chichicastenango (approximately 2.5 hours). This is the most colourful market in the country, where on Thursdays and Sundays locals come from the surrounding villages to sell their wares, and the streets are lined with stalls where you can stock up on cool trinkets. After visiting Chichi, head to Panajachel situated along Lake Atitlan where you'll check in to your hotel. This evening, join your group for dinner at a local pupuseria.
Lake AtitlanThis morning make a trip to San Juan La Laguna to immerse yourself in Mayan village life. Visit with a local midwife to learn about this traditional and sacred art. Then visit the village's medicinal garden before a hands-on workshop where you'll learn about Mayan textile weaving and dyeing techniques. Hungry yet? Settle in for a homestyle lunch with your hosts and have a chat about life in the village. In the afternoon return to Panajachel and soak up the views of deep blue Lake Atitlan.
Meals: Breakfast Dinner
AntiguaAfter an included breakfast, hit the road back to Antigua (approximately 3 hours). With three nearby volcanoes dominating the horizon, you won't have been to many places quite like Antigua. Join your leader on a walk to orientate yourself around the World Heritage-listed city full of cobblestones, leafy town squares and ornate churches. There are hushed museums and lively indigenous markets to explore, or countryside to be cycled with amazing views of mountain peaks and deep valleys. If you're into salsa dancing, or if you'd just like to learn some moves, Antigua is the place to be. Many dancing schools offer hourly lessons, so you'll be able to move your hips. This is also a city that knows how to party, so bring your best dance moves, shout a round of mojitos and get down with the locals.
AntiguaThere will be a meeting at 6 pm to welcome any new travellers joining you on the next stage of your adventure. Aside from that, enjoy a free day to explore the city. The number one stop for chocoholics should be the ChocoMuseo, where there's info all about its history and, more excitingly, a chocolate-making workshop. For those more interested in the other famous Central American bean, you can go on a coffee tour, visit the plantations, do some coffee tasting and even buy some to take home. If you're into salsa dancing or if you'd like to learn some moves, Antigua is the place to be. Many dancing schools offer hourly lessons so you'll be able to perfect your skills.
Cerro VerdeRise and Shine! Today is an early start as you journey across the Guatemalan border to your next destination, Cerro Verde, El Salvador (approximately 5 hours). From rolling hills to rolling R’s, watch the world go by from the comfort of your private vehicle as you travel through lush volcanic landscape and endless mountain terrain all while learning the local lingo from your leader in an informal Spanish lesson. Arrive in Cerro Verde and enjoy the rest of the day at leisure.
Cerro VerdeToday is about fueling up in the local style and then getting outdoors! El Salvador is home to Papusas, a type of flatbread made from cornmeal and often stuffed with delicious fillings like cheese, chicharrón (fried pork) or refried beans. Visit a local street vendor and watch a papusa making demonstration, then try some of course! Afterwards, opt to visit Santa Ana’s Volcano crater for some more spectacular views of Lake Coatepeque, Juayua and Izalco Volcano. Alternatively, instead of admiring its view from the volcano crater, why not take a dip in Lake Coatepeque! There are many ways to keep busy in one of El Salvador's most beautiful national parks.
San MiguelContinuing south by private vehicle today, pass through the capital of San Salvador on your way to San Miguel (approximately 3-4 hours). Resting in the shadows of Chaparrastique, an active volcano that sets the backdrop to this vibrant town, San Miguel has rebuilt itself into one of the largest and most populated cities in the country since facing a severe earthquake in 1917.
LeonSay a quick hola and adios to Honduras as you cross through two borders to reach ‘the land of lakes and volcanoes’, Nicaragua (or Nica as it’s known as locally). The 6-hour drive (plus stops) will be well worth the ride as you’re welcomed into the charming, artsy and sophisticated city of Leon. Why not refuel after your journey with some traditional Nicaraguan dishes, Gallo Pinto, with its hearty combination of rice and beans, is considered a national symbol – alternatively, perhaps try out some of your new Spanish skills and order a Quesillo, a cheesy treat made of corn tortillas, pickled onion and sour cream. Once the capital of Nicaragua, Leon has long been the heart and soul of the country’s political movements, which is demonstrated through the city’s colourful street murals – an artistic reflection of fallen heroes and revolutionary icons. Home to one of the oldest universities in Central America, Leon is considered a ‘college town’ and is known for its youthful, fun atmosphere and energetic nightlife. This evening, why not head out with the group for some bachata or salsa dancing!
GranadaThis morning join your leader on an orientation walk around Leon. Then take some time to explore on your own, perhaps check out the Basílica de la Asunción – Central Americas largest cathedral – or stop by the Museo Histórico de la Revolución for an insight the revolutionaries who fought hard for the freedom of their country. Alternatively, you might like to go volcano sandboarding! (This is the only place in the world that you can do it). Afterwards, if you’re feeling peckish, why not fill up on the traditional breakfast of scrambled eggs and gallo pinto before jumping on a local bus this afternoon to Granada. First, take a taxi from the hotel to the bus station, next board a local bus bound for Managua that will depart when it's full and takes around 2-3 hours depending on the amount of stops it needs to make and the complexity of onloading and offloading the passenger’s luggage. There will be about a 30-45-minute transit in Managua before taking the next public bus to Granada with a duration of approximately 1.5 hrs, and finally taking a 20-minute taxi ride to the hotel. Founded in 1524, Granada is the oldest city in Nicaragua and home to iconic Moorish and Andalusian landmarks that have survived repeated pirate invasions. Draped in colourful colonial architecture and oozing aesthetic charm, this enchanting city is set on the banks of Lake Nicaragua and is surrounded by active volcanoes.
GranadaRise and shine! This morning we’ll enjoy breakfast together at Cafe de las Sonrisas, a café run entirely by deaf people. The café's owner is aiming to bridge the gap and inspire other business owners to employ local people living with disabilities. Then you are free to explore Granada, one of Central America’s least spoiled colonial towns. Perhaps you’d like to take a guided tour of the city, bargain hard in the markets, or wander the cobblestone streets, snapping photos of the colourful buildings. If you’re an adventure enthusiast, opt to hire a kayak and paddle around the islets of lake Nicaragua, rent a bicycle and ride to Laguna De Apoyo (a 200 year old lake set into a lush forest crater), or hike through the lush flora and fauna along the Mombacho volcano crater trail. For a cultural insight into the heritage of the Nicaraguan people, the city of Masaya aka ‘City of the Flowers’ offers a mixture of folkloric entertainment, from marimba music to street theatre. If you’re looking to purchase some traditional handicrafts, then you’ll also find ‘Mercado de las Artesanías’ – a craft market offering handmade souvenirs reflective of the Masaya area. After a day of exploration, why not enjoy an evening along Calle la Calzada – grab a drink at one of the many outdoor bars and watch the wandering performers, from mariachis to break dancers, bring the street to life.
Ometepe IslandThis morning, travel by local bus to Rivas where you'll transfer to San Jorge ferry port by taxi (approximately 2.5 hours). Catch a 1-hour ferry across Lake Nicaragua (the largest in Central America and the tenth largest freshwater lake in the world) to the island of Ometepe, and head to your hotel. Hourglass-shaped Ometepe Island was formed by two volcanoes rising out of Lake Nicaragua (Ometepe literally means two volcanoes in the Nahuatl language) and the deep jungle is home to exotic wildlife such as monkeys and parrots. A great experience is to sit on the shore and watch fishermen return from a long day on the water with their catch.
Ometepe IslandTake advantage of a free day to discover the island. Perhaps take a hike up to the summit of either the Concepcion or Maderas volcanoes, but be warned, at 1700 and 1394 metres above sea level respectively, these are serious volcanoes and the treks are no walk in the park. You might prefer to splash around in the natural springs, soak up the sun on the shore or check out the island's petroglyphs (ancient rock carvings). If you like watermelon, coffee, banana and citrus fruits then Ometepe is the place for you, plantations abound, you’ll have loads of delicious fresh food to feast on. In the evening, head to Los Ramos, an indigenous community situated right in the middle of the island’s volcanos, for a cooking class. Learn traditional techniques used to make Nicaraguan dishes like nacatamales (a dough-based snack often filled with meat and steamed in banana leaves) before sitting down to a meal together.
San Juan del SurToday you’ll take the two-hour journey (by ferry and public bus) to San Juan del Sur, a laidback surf town on Nicaragua’s south-west coast. Though the beach that lines the town’s horseshoe bay itself isn’t particularly great for swimming, you don’t need to travel far to find beautiful golden beaches with year-round waves. Go on an orientation walk with your leader and then enjoy free time to acquaint yourself with this fun little town.
San Juan del SurEnjoy a free day exploring San Juan del Sur’s colourful coastal scenery. If you’re feeling active, San Juan del Sur has plenty to offer. You might like to rent a surfboard and spend the day riding the waves at nearby beaches like Playa Maderas or Playa Marsella, alternatively, head south to La Flor beach reserve, where it’s possible to see olive ridley, hawksbill, leatherback and green sea turtles nesting between July and November. A huge statue of Christ (the largest in Central America) sits atop a cliff above the bay – why not hike to the top for spectacular views of the town and Pacific. In the evening, the city boasts a variety of greats bars and restaurants where you can share a meal with the group.
MonteverdeSay Adios to Nicaragua and continue your journey south to Costa Rica. Take a 1-hour bus to the border and then travel by private vehicle to Monteverde (approximately 5 hours). Monteverde was founded as an agricultural community in 1951 by a group of North American Quakers, these environmentally aware settlers also established a small wildlife sanctuary, which has since grown into the internationally renowned Monteverde Cloud Forest Biological Preserve. Cloud forests are similar to rainforests, but instead, draw their water from a semi-permanent cloud covering the region. Constant mist in the forest makes it feel a bit like a nightclub! But with less bass and more fresh air, this is truly a nature lover's paradise. More than 2000 plant species, 320 bird species and 100 mammal species call Montverde home – be sure to keep an eye out for the resplendent quetzal, one of the most elusive birds in the world.
MonteverdeToday you have a full free day to discover the reserve and experience the mystical and fragile environment here. Monteverde is not for the faint-hearted, so bring your sense of adventure, a solid pair of shoes, and have a little fun with the giddy heights. Perhaps take a hike through the cloud forest, check out the area by mountain bike, or fly over the canopy on a zip-line tour. Another way to see the forest from above is to take a tour along a series of suspension bridges 40 metres up above the jungle. You can explore the park on your own or arrange for a local guide to accompany you. The guides are very knowledgeable and happy to engage in conversation. To see some guaranteed wildlife up close, visit the butterfly and insect gardens or the serpentarium – there are also several cooperatives worth visiting in the local communities.
La FortunaContinue your journey through Costa Rica and take the scenic route to La Fortuna (approximately 4-5 hours). Travel by shared minibus to Lake Arenal, which you'll then cross by boat. On a clear day you'll see fantastic views of the surrounding area. On the other side of the lake, re-board the minibus and continue on to your destination. La Fortuna is a small town situated just a few minutes from Costa Rica's most famous volcano, the majestic Arenal. While you're here, make sure you take some photos of the volcano reflected spectacularly in the lake. Get a good rest tonight, as tomorrow you’ve got a free day to take advantage of all the active activities on offer.
La FortunaThere are plenty of optional activities to take part in today, so when you get home, this isn’t the place to say you sat around! Perhaps take a guided nature hike through the lush forest surrounding Arenal Volcano, keeping an eye out for rare plants and animals, or opt to see the forest from a series of hanging bridges. Check out the 70-metre high La Fortuna waterfall, or get wet with some water sports on the lake, such as stand-up paddle boarding. The volcano’s inner workings also mean that the area is home to several thermal hot springs, an ideal way to relax in the middle of nature. Alternatively, a boat safari down the Celeste River offers the opportunity to see lizards, crocodiles and tropical birds in their natural habitat.
San JoseTake a local bus to Costa Rica's capital, San Jose (approximately 5 hours). Situated in the fertile Central Valley and home to over half the country's population, San Jose is filled with lively markets, intriguing museums and a dynamic atmosphere. A good place to start your exploration is the main plaza. Artisan booths are common here, so you never know when an art fair will pop up. The Gold Museum has an amazing collection of indigenous gold art or if you're in the mood for a bit of shopping, head to the outdoor market in the Plaza de la Cultura or the city's Central Market, where you can buy anything from handicrafts to seafood. Then it's maybe time for a final farewell dinner (or margarita) with your new travel buds and say muchas gracias to your Central American journey.
San JoseToday your Central American adventure comes to an end, there are no activities planned. As there's a lot to see and do in and around San Jose, we recommend staying on for a few days to make the most of the city. If you'd like to extend your visit and need further accommodation, our reservations team would be happy to assist (subject to availability). There are some great day tours you can take outside of the city, such as or Irazu Volcano.
- Leader-led Informal Spanish Lesson
- Tulum - Leader-led orientation walk
- Caye Caulker - Leader-led orientation walk
- Tikal National Park - Archaeological Site Tour (Entrance fee & Transport)
- Chichicastenango Market
- San Juan La Laguna - Weaving & Dyeing experience
- San Juan La Laguna - Midwife home visit
- San Juan La Laguna - Medicinal Garden
- Antigua - Leader-led orientation walk
- Leader-led Informal Spanish Lesson
- San Miguel - Salvadoran Pupusa cooking demonstration
- Leon - Leader-led orientation walk
- Granada - Breakfast at El Cafe de las Sonrisas
- Los Ramos Community - Cooking Class
- Monteverde - Leader-led orientation walk
- La Fortuna - Leader-led orientation walk
- San Jose - Leader-led orientation walk
3 Breakfast(s) Included
2 Lunch(es) Included
3 Dinner(s) Included
Health and Safety Protocols for Intrepid Tours
Protection against COVID-19 as well as other transmissible diseases requires enhanced protocols in hygiene and sanitation. We will put in place additional measures, in line with government health advice and with global health authorities (including the WHO and CDC) to ensure that we maintain the highest standards of cleanliness and hygiene.
Handwashing is one of the most important safety measures to prevent the spread of disease. Intrepid will actively reinforce its importance by:
- Implementing a handwashing policy that dictates when, how often and for how long all staff, leaders and crew must wash their hands on-trip.
- Promote the importance of hand hygiene to customers through signage and online customer material.
- Contract suppliers that have hand hygiene protocols in place
- Contract suppliers that provide hand sanitizer in public places (where applicable)
- Educate staff, leaders, crew and suppliers on the importance of hand hygiene via training.
Practicing good respiratory hygiene prevents the spread of disease by reducing the number of droplets in the air when you sneeze or cough. Intrepid will:
- Actively reinforce its importance to customers through signage and online customer material.
- Educate staff, leaders, crew and suppliers on the importance of respiratory hygiene via training.
- Contract suppliers who have respiratory hygiene protocols in place.
In addition, in areas with high community transmission and/or places that are difficult to maintain physical distancing, we recommend the the following at-risk people also wear them. Intrepid follows the advice of the World Health Organisation (WHO) that masks should only be used as part of a comprehensive prevention strategy and that the use of a mask alone is not sufficient to prevent the spread of COVID-19. Physical distancing, hand hygiene and respiratory hygiene must also form part of the strategy.
On our trips, regardless of destination, the following people must wear medical/surgical masks:
- Anyone who develops symptoms of COVID-19 regardless of whether or not they have been tested yet.
- People caring for people with suspected or confirmed COVID-19 cases (outside of hospitals/clinics).
In addition, in areas with high community transmission and/or places that are difficult to maintain physical distancing, we recommend the the following at-risk people also wear them.
- People over 60
- People with underlying health conditions
- Provide medical/surgical masks as part of the First Aid Kits carried by leaders.
- Educate leaders, crew, staff and customers on the correct method to wear, handle and dispose of a mask.
- Require all customers, leaders and staff to comply with any local regulations or requirements that require the use of a mask in public or in certain places
Intrepid follows the advice of the World Health Organisation (WHO) that it is not necessary for the public to wear fabric masks generally.
However in certain circumstances, in places where community transmission of COVID-19 is high and/or physical distancing is not possible (e.g. on public transport, in shops or in other confined environments) then a fabric mask can be a useful barrier to prevent the spread of virus.
Fabric masks be purchased commercially or handmade, and are generally not standardised like medical masks. Fabric masks should:
- Cover the nose, mouth, and chin
- Be secured with elastic loops or ties
- Include multiple layers
- Be washable and reusable.
Protection against COVID-19 as well as other transmissible diseases requires enhanced sanitation processes. Intrepid will take the following measures:
- Require all suppliers to detail their cleaning and sanitation protocols
- Audit/monitor all suppliers on their cleanliness and sanitation.
- All cleaning and disinfecting products must be approved by health authorities (e.g. WHO).
- All rooms must be thoroughly cleaned between guests with all high touch surfaces in shared areas regularly cleaned and disinfected.
- Hand sanitizer should be available in public areas.
- There must be a process in place for customers to escalate any concerns regarding hygiene or sanitation.
- Staff must be trained and able to answer questions regarding safety protocols in place.
- All tents must be thoroughly cleaned and disinfected between use.
- If staying at a campground, ensure all bathrooms are well stocked with hand soap and paper towels. If the area is remote, with limited facilities and/or minimal staffing, then customers should be informed to bring their own hygiene equipment.
- All mini buses, transfers, charters, overland trucks must be thoroughly cleaned between guests with all high touch surfaces in shared areas regularly cleaned and disinfected.
- Hand sanitizer should be made available
- Close top bins with bin liners should be available on board and disposed of at every stop
- Must be thoroughly cleaned at the end of each day
- Tables and chairs must be disinfected after each guest use
- Avoid buffets where possible. If buffets are used, prevent customers from handling food and operating machines (e.g. self-serve coffee stations)
- Either disinfect shared use objects (e.g. table salt) between guest use. Where possible, Intrepid will try to source safe alternatives to single serve packaging.
- Staff must be trained and able to answer questions regarding safety protocols in place.
- Preferred: Provide hand sanitizer to guests at the door before entry
- All equipment must be thoroughly cleaned and disinfected between guest us
- Staff must be trained and able to answer questions regarding safety protocols in place.
Limiting the number of surfaces touched by large numbers of people helps prevent the spread of disease. Therefore, it is important to proactively move towards contactless or low touch solutions for travel. Intrepid will:
- Prioritise contactless/low touch as a key feature when sourcing new tech or solutions.
- Remove any paperwork required on the ground (e.g. signing forms, feedback cards)
- If details must be entered using a shared device (e.g. insurance details), then it must be disinfected between each customer. Preference is to move entirely to digital solutions.
- Accommodation should provide online check in (no paperwork)
- Contactless keys (e.g. QR codes)
- Contactless tech (e.g. lights)
- Online ticketing for attractions and transport
- Online payment
Physical distancing is important in the preventing the spread of COVID-19 as it can be transmitted via droplets sprayed when coughing, sneezing, singing, yelling etc…
Intrepid will take the following measures:
- Require all suppliers to detail their physical distancing protocols
- Follow local regulation and advice on the need for physical distancing.
We will continue to offer this as an option. Single supplements are available for single travellers who do not wish to share a room. We will work closely with accommodation suppliers to ensure increased availability of single rooms.
- Consider whether it is appropriate to offer single tents for solo travellers as customers will be much closer together then in a traditional room.
- Consider whether staggering meal times may reduce the number of people sharing a dining tent.
Intrepid will consider the following factors when designing or amending transport options on trips.
- Local laws or requirements regarding physical distancing on transport
- Hygiene protocols of the transport provider
- Level of active community transmission in the destination
- Using designated seating on transport. Customers have assigned seats throughout the trip.
- If trip is longer than 15 minutes and air conditioning is available, it must be set to external airflow rather than to recirculation or windows should be opened for the duration of the trip.
- Designing or amending itineraries to reduce the duration of travel.
- Increasing the size of the vehicle, using multiple vehicles.
- Educate all leaders, crew, staff and customers to maintain a 1.5m distance wherever practical in public (e.g. queueing at a museum).
- Proactively design product to avoid crowds by visiting attractions at off-peak times.
- Proactively design product to avoid crowds on public transport or at airports where practical.
- Follow local regulations on table spacing and guest seating in restaurants. Wherever possible, try to ensure groups are sitting at their own table without strangers in restaurants.
- Proactively design product that focuses on experiences that assist with physical distancing (e.g. picnics over crowded marketplaces) if relevant for that destination.
Screening for COVID-19 helps isolate anyone with COVID-19 symptoms and stops the spread of disease. It is likely to become more common for future travellers.
Pre-Departure (Brand Material)
Customers should be informed as part of ‘Essential Trip Information (ETIs) or other similar trip notes if their trip is likely to include any of the following:
- Testing for COVID-19 before being able to pass through immigration and/or board planes.
- Negative test results to be uploaded for visa purposes.
- Thermal temperature checks in airports, train or bus stations, major hotels or attractions.
Pre-departure, all customers are required to fill out an online questionnaire (“self- declaration/assessment” form) to identify any high-risk customers before travel.
Extra qualifiers will be included to address customers with symptoms that can be contributed to pre-existing conditions (e.g. breathlessness to asthma).
Customers answering YES to any question should be removed from the departure and appropriate arrangements made.
Intrepid will not require a negative COVID-19 test as proof of health from customers or leaders at this stage unless it is required by local law or regulations.
This is partially due to the lack of availability of testing for people with no symptoms in many parts of the world and may change in due course.
- Ask customers, leaders, crew and staff to monitor their own health
- Display appropriate signage on COVID-19 symptoms
- Educate leaders, crew and staff on how to identify COVID-19 symptoms
- Describe COVID-19 symptoms in group meetings
If customers, leaders or crew show symptoms of COVID-19 and are either unable to or unwilling to be tested, Intrepid reserves the right to remove them from our trips to prevent any risk to others.
Flexible Booking Conditions
Customers will be supported by flexible booking conditions to stay home if unwell or displaying symptoms
Flexible Work Conditions
Intrepid will support leaders and crew to stay home rather than lead a trip if they are unwell or displaying symptoms. Schedules will need to be created with back up availability of leaders/crew.
Data Collection & Health Tracking
Intrepid will assist government health departments in tracking and tracing any customers, staff, leaders, crew or suppliers at risk of contracting COVID-19 via exposure to a known case and/or outbreak by providing relevant details in line with privacy laws and regulations.
COVID Tracking apps
Intrepid strongly recommends that customers and staff download COVID tracking apps (e.g. COVIDSafe in Australia, StayHomeSafe in Hong Kong) to assist in reducing the spread of disease within their communities.
Question: How many suitcases can I take with me on my trip?
Question: Is Airfare Included in the Price?
Intrepid tour is great company. Will use this company again.
The trip was both both educational and exciting. I very much enjoyed the sights and culture.
The itinerary was just as I expected! The guide was very good as were the accomodations
Intrepid did such a great job. I never had to worry about where I was supposed to be and it felt so good not to worry about a thing but just to enjoy myself. Our guide was extremely knowledgeable about culture and history.
Taiwan people very friendly. Accommodation were centrally located and easily accessible. Did extra activities then in brochure which was greatly.
Larus our tour guide did an excellent job and was very attentive to our needs. He is very knowledgeable and has a great sense of humor.
Our guide Tarang chandola was exceptional. Courteous, knowledgeable, organized, polite, professional and went above and beyond taking care of our needs and requests offen anticipating what that might be. He made sure we all had the best possible time and offered suggestions to meet the needs of everyone on the tour. This made the trip even more enjoyable.
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Our tour guide was wonderful. She was knowledgeable, fun, energetic, and made our week run very smoothly. The trip itself was fantastic! We saw a lot and the islands are absolutely beautiful. Great food, great new friends made on the tour, and would absolutely book with Intrepid again.