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Celestyal Cruises
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Celestyal Cruises is a Greek cruise line that provides guests with an authentic Greek cruising experience. With over 30 years of experience, the company has become the number one choice for travelers to the Greek Islands and the Eastern Mediterranean. The company's passion for hospitality, intricate local knowledge, and spirit of adventure make them stand out from other cruise lines.
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Celestyal Cruises Ships
Learn More About Celestyal Cruises
Celestyal Cruises is a Greek cruise line that provides guests with an authentic Greek cruising experience. With over 30 years of experience, the company has become the number one choice for travelers to the Greek Islands and the Eastern Mediterranean. The company's passion for hospitality, intricate local knowledge, and spirit of adventure make them stand out from other cruise lines.
Celestyal Cruises has received numerous awards and recognitions for its exceptional service and commitment to the Eastern Mediterranean region. They have won over 60 awards in seven years, including the 'Platinum Guest Experience' and 'Best Itinerary' awards. They have also received recognition for their commitment to sustainability and ethical business practices.
The Celestyal Olympia is a fabulous and elegant ship that reflects and celebrates Greek heritage, tradition, and culture. The Celestyal Crystal is known as the 'Gem of the High Seas' and delivers the very best in traditional Mediterranean hospitality.
The company offers an inclusive experience that includes complimentary dining, select drinks with meals, an $80 shore excursion discount, vibrant entertainment, and port charges and gratuities. Guests can also upgrade to the Enhance Cruise Fare, which includes extra discounts on specialty dining menus, fine wines from the Sommelier's personal selection, and an additional complimentary discount on shore excursions.
- Celestyal Cruises is a Greek-owned cruise line headquartered in Piraeus, Greece.
- The company was founded in 1986, and it started out as a ferry operator before transitioning to a cruise line.
- Celestyal Cruises operates three mid-sized ships: Celestyal Crystal, Celestyal Olympia, and Celestyal Experience.
- The company specializes in cruises to the Greek Islands and the Eastern Mediterranean.
- Celestyal Cruises has won over 60 awards in the past seven years, including "Best Itinerary" and "Platinum Guest Experience."
- The company is committed to sustainable tourism practices and has implemented various initiatives to reduce its environmental impact.
- Celestyal Cruises offers all-inclusive fares, which include meals, drinks, gratuities, and select shore excursions.
- The company's ships have a maximum capacity of 1,800 passengers, which allows them to access smaller ports and offer a more personalized experience.
- Celestyal Cruises offers a variety of onboard activities, including Greek dancing lessons, cooking classes, and spa treatments.
- The company's flagship vessel, the Celestyal Experience, was originally built for Costa Cruises in 2012 but was extensively refurbished before joining the Celestyal fleet in 2020.
- Celestyal Cruises offers a range of themed cruises, such as "Jewish Heritage" and "Gastronomy & Wine."
- The company has a strong commitment to giving back to the local communities it visits and has launched several initiatives to support education, youth entrepreneurship, and sustainable development in Greece.
- Age Policy
- Dining Information
- Payments / Refunds
- Smoking Policy
- Travel Protection
- Tipping Policy
- Why Celestyal?
- FAQ
Top Reasons To Choose Celestyal Cruises
- Authentic Greek Experience: Celestyal Cruises offers the only genuine Greek cruising experience, including passionate hospitality, intricate local knowledge, and the spirit of adventure.
- Award-Winning: With over 60 wins in 7 years, Celestyal Cruises has received recognition and awards for excellence in the industry, including "Best Company for Short Sea/Mini Cruises" at the 2022 British Travel Awards.
- Giving Back to the Community: Celestyal Cruises takes pride in launching programs in education, welfare, and youth entrepreneurship, making sustainability commitments, and pioneering ethical business practices.
- Certified for Consistent Quality: All office and ship management operations, from crew to hotel to technical, are certified by DNV, the biggest and most respected rating agency in the marine industry, ensuring consistent quality and service.
- Signature at Sea: Celestyal's medium-sized ships can visit ports that larger vessels cannot access, allowing the company to offer unique smaller and almost undiscovered destinations in their itineraries.
- Unique Ships: Celestyal Olympia is an elegant ship that reflects and celebrates Greek heritage, tradition, and culture, while Celestyal Crystal is known as the "Gem of the High Seas" for delivering the very best in traditional Mediterranean hospitality.
- Inclusive Experience: Celestyal offers an inclusive experience with complimentary dining, select drinks with meals, an $80 shore excursion discount, vibrant entertainment, and port charges and gratuities included in the fare.
- Expertly Crafted Dining: Local chefs prepare three meals a day, offering freshly made traditional recipes and local cuisine. Guests with dietary restrictions can enjoy customized meals.
- Vibrant Entertainment: Celestyal offers an immersive experience that highlights Mediterranean culture with activities like Greek dancing lessons, panoramic horizon bar views, and the color and magic of Cirque Fantastic.
- Daily Onboard Activities: In addition to onshore excursions, Celestyal's ships are packed with activities and onboard entertainment to suit all types of travelers, including retail therapy, onboard casino, and nightly entertainment.
- Port Expenses and Gratuities Included: With all charges, port expenses, and gratuities included in the fare, guests can relax and enjoy their cruise without additional fees.
- Flexible Fares: Celestyal's new fares - Inclusive and Enhance - offer guests flexibility and value by listening to what they want most from their experience to give them a sense of the occasion.
- Deep-Rooted Connection to Greece: Celestyal's expert knowledge of every destination, authentic recipe, and warm hospitality is unmatched, providing a deep- rooted connection to Greece and the Eastern Mediterranean that guests will remember for a lifetime.
Frequently Asked Questions About Celestyal Cruises
- What is the history of Celestyal Cruises?
Celestyal Cruises was founded in 2014 as a joint venture between Louis Group, a Cyprus- based tourism and hospitality organization, and All Leisure Group, a UK-based cruise operator. The company has since grown to become a leading cruise line in the Greek Islands and the Eastern Mediterranean.
- What sets Celestyal Cruises apart from other cruise lines?
Celestyal Cruises offers the only genuine Greek cruising experience, providing passionate hospitality, intricate local knowledge, and a life-affirming spirit of adventure. The company has won over 60 awards in seven years, including recognition for its itinerary and commitment to the East Mediterranean region.
- What destinations does Celestyal Cruises travel to?
Celestyal Cruises specializes in cruising the Greek Islands and the Eastern Mediterranean, offering a range of itineraries that include lesser-known ports of call. The company's ships are medium-sized, allowing them to access smaller and more unique destinations that larger vessels cannot.
- What are some of the onboard amenities offered by Celestyal Cruises?
Celestyal Cruises offers complimentary dining, drinks with meals, and vibrant entertainment. The company also provides daily onboard activities, such as dance lessons, retail therapy at onboard shops, and even an onboard casino. Additionally, all charges, port expenses, and gratuities are included in the fares.
- What is included in the Inclusive Cruise Fare offered by Celestyal Cruises?
The Inclusive Cruise Fare includes complimentary dining, drinks with meals, gratuities, and pre- bookable shore excursion discounts. This fare is designed to give guests the perfect start to their voyage and represents the best way to enjoy a wide range of what the company has to offer while still providing freedom of choice. Guests can also choose to upgrade their experience as they go.
- What is included in the Enhanced Cruise Fare offered by Celestyal Cruises?
What is included in the Enhanced Cruise Fare offered by Celestyal Cruises?
- What is the 'Journey to Knowledge' program offered by Celestyal Cruises?
The 'Journey to Knowledge' program is one of the initiatives launched by Celestyal Cruises to give back to the community. The program brings interactive exhibits from the Heraklion Museum in Athens to remote areas on the Greek Islands, providing an opportunity for students to learn and engage with local culture and history. Since 2015, Celestyal Cruises has worked with around 2000 students from Milos, Patmos, Samos, and Ios.
- How are the quality of Celestyal Cruises' office and ship management operations rated?
All of Celestyal Cruises' office and ship management operations, from crew to hotel to technical, are certified by DNV, the biggest and most respected rating agency in the marine industry. The company is rated in accordance with ISO 9001/14001 standards, which relates to quality and the environment.
- What are some of the ways that Celestyal Cruises is committed to sustainability?
Celestyal Cruises is committed to making sustainability a priority, from implementing green technologies on its ships to reducing waste and carbon emissions. The company has also launched programs in education, welfare, and youth entrepreneurship to give back to the community. Celestyal Cruises is dedicated to pioneering ethical business practices and being a responsible corporate citizen.
Minimum Age Policy on Celestyal Cruises
To sail with Celestyal, you must be at least 18 years old to travel without an adult. If you are under the limited required age, an adult will need to complete a release form and will be considered responsible for you during the cruise.
Travel Protection Options on Celestyal Cruises
Celestyal recommends that you purchase travel insurance to cover any unforeseen matters such as illness, hospital fees, repatriation costs, damaged luggage or loss of personal items etc.
Dining on Celestyal Cruises
Selection of international/Mediterranean dishes with Greek Gastronomy Twist. There’s nothing quite like it. And you won’t need to wait for your feet to touch land before dining on some of the best that Greece has to offer. Aboard your Celestyal cruise, our freshly prepared complimentary meals take the best bits of local cuisine and bring them right to your table. Our people know Greece as their home - let them give you an authentic taste of it, for every meal of the day. World-renowned American-Greek chef Diane Kochilas has designed an exclusive Speciality menu drawing on all the unique tastes of the Greek islands - be sure not to miss her daily signature dish on the dinner menu.
Tipping Policy on Celestyal Cruises
When you sail with Celestyal, all your port fees, service charges, and gratuities are included with the cost of your ticket.
Payments / Refunds on on Celestyal Cruises
Payments
Customer requests a booking when the Customer makes a reservation on the Website by completing the electronic booking form and pays USD$300 deposit of the total amount of the fare (the “Deposit”) by submitting the Customer credit card details and authorizing payment from the Customer credit card. By doing this the Customer warrants that the Customer has read and understood the information and the terms and conditions displayed on the Website and accept that the Customer’s contract (including every person appearing on the booking) is governed by these booking Terms and Conditions and the Carrier’s Conditions of Carriage. The Customer will be deemed to accept the booking on behalf of himself/herself and the persons whose names appear on the electronic booking form. The Contract is concluded once the Deposit is received and accepted by the Company. The Contract is evidenced by the invoice confirming the cruise booked.
Refunds
Cancellation fees for individual bookings (cancellation policy applies on the Fare only):
- 90 days - No charge/Full Refund
- 89-30 days - Loss of deposit amount
- 29 days or less - No refund except for port and service charges
The Customer has the right to cancel the holiday contract before the start of the holiday without paying any cancellation fee in the event of unavoidable and extraordinary circumstances occurring at the place of destination or its immediate vicinity and significantly affecting the performance of the holiday, In such circumstances the Customer shall be entitled to a full refund or any payments made for the holiday, but shall not be entitled to additional compensation.
Smoking Policy on Celestyal Cruises
Smoking is prohibited in all of the ship’s interior spaces, including your stateroom; designated smoking areas are available on the open decks – please follow and adhere to the relevant signage; do not throw cigarettes or cigars over the side of the ship.
The staff was very friendly & professional. The only issue I had was a constant noise coming up from the 3rd floor ( the inner workings of the vessel) to our unit on the 4th I Told the reception desk & filed a complaint, but was told management would get back to me on compensation.......never heard a word so that was disappointing. Also I would tell clients to avoid the buffet as it's controlled chaos plus the food was never hot enough.
The cruise was fantastic. A truly wonderful itinerary, lots of choices in optional tours and great value for money. From the ship itself, to the staff and crew and the food and entertainment - everything was delightful. The crew were so warm and friendly and made us feel very welcome on board.
Excellent service
All great . Thanks
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Everything was perfect