Norwegian Cruises

Top Reasons To Choose Norwegian Cruises

• NCL is the third largest ocean cruise company and is trusted cruise partner for many of the travelers. One of the major reasons to choose Norwegian over other cruises is that it is chosen by a lot of travelers and that it can be considered as a more reliable cruise operator because of its large customer base.
• This cruise company offers a lot of facilities for kids who are onboard the ship. There are exclusive facilities for children according to their age group. For instance children from the age of 6 month to 3 years old can spend quality time with their parents on nursery lounges that are available on most of these ships.
• The staterooms on Norwegian cruises offer a lot of facilities and can accommodate families as well. People who have young kids with them do not really need to book a separate room for their kids because NCL ships have staterooms that have bunker beds in them for the families that have kid.
• Norwegian Cruise Line offers beverages package which gives you an ease to buy as many drinks as you want without paying extra. This is a very convenient way to relax for those who don't want to pay for every bottle of beer that they have on the ship.
• The service you get on Norwegian is what the customer call, an American service. They have a very considerate staff on their ships that would always be willing to go an extra mile to satisfy the guests on board. The waiters on their specialty restaurants are also very friendly and they are always trying to make you feel very special.
• The buffet on Norwegian Cruise ships is amazing and offers a lot of different food options for its guests. They have many different restaurants with various cuisines on the menu. For a foodie this cruise is the best because their variety is far better than other cruises.
• Their theaters are really cool and you even have an option of having a drink inside the theater while enjoying the show. Norwegian has always given importance to culture and heritage and this is the reason why they are consistently striving to improve their theaters and have more culturally rich activities on their ships.
• Norwegian Cruises allows you to travel even if you are on a very tight budget and offers many packages that have very low prices. You can take a very economical cruise with NCL and have a very nice vacation on the cruise at a very low price. These low cost cruises are also a nice option to travel for those regular guests of Norwegian who are just passionate about cruises and would want to take a cruise multiple times in a year.
• This cruise company gives special consideration to hygiene and you will notice hand sanitizers placed all over the ship and it is mandatory to sanitize your hands before entering a restaurant on an NCL ship.
• Norwegian offers more than 450 destinations where you can go on your cruise trips and that not only means that you have a lot of options to explore but also that the presence of this cruise company at so many locations in the world authenticates it reliability.

Frequently Asked Questions About Norwegian Cruises

• What kind of trips can I take with you?

  Norwegian Cruise Lines have multiple kinds of trips available for its guests. It all depends on your taste and preference of your destination. They have regular cruises that visit almost all of the destinations but if you are looking for something special then they also offer themed kind of cruises which are designed with certain specifications. Some of the themed cruises on Norwegian's menu are family cruises, single cruises, casino cruises, music theme cruises and various other such kinds of cruises.

• How much would a tour cost?

  Norwegian Cruise Lines have so many different cruises and they offer so many different packages that it is very difficult to suggest a number that will reflect the price of the package of your preferred cruise. But if you are still willing to have an idea of what it may cost to go on a cruise then we would like to mention here that the prices for Norwegian cruise per person could be as low as $200 and may go up to $40000. The variation in the price is because of the fact that low budget cruise may only take you to single destination and may last for only a couple of days and the price may only include accommodation and meals but if you want to have a luxury cruise experience on a longer journey with all the amenities included in the package then you might have to pay higher price for that.

• Can I take my family with the guide and not be stuck with other people?

  When booking a cruise with NCL you will notice that there are a lot of planned excursions that you can choose for your destinations. All of these land excursions have different facilities which may also include having a tour guide just for your family for a separate price. If you are interested in having a tour guide to just be with your family then do remember to book this sort of excursion.

• Can I tell the agent what I want out of the trip?

  Yes, it is highly recommended that you talk to the agent before booking your cruise so that you don't have different expectations from your trip and if the duration of your stay is little longer then this will help you to plan your trip in advance such that the trip is a comfortable one.

• Do they have support that can help me regardless of what time?

  Yes, they have support services that are very prompt in providing response to their customers they have a helpline on which you can call them with your queries and they also have presence on multiple social media websites such as Facebook, Instagram, Twitter and Youtube where you can put your queries and someone from the support staff of NCL will contact you shortly.

• What do the guides do for you?

  The guides at Norwegian cruises are very intelligent and professional who will guide you during your land excursions about the destinations and its local culture. They will help you understand the traditions and heritage of your destinations. You can expect the tour guides to answer any of your queries regarding your destination.

• Do they have specialists that are working in each place?

  Norwegian is a very old and successful company that has specialists working at each place. These people have mastered their skills over time and most of them have been associated with NCL for a very long period of time that has taught them the way this cruise company works.

• What type of way can you travel when you are traveling through NCL Cruises?

  You can travel with Norwegian cruises in a number of different ways which include Ocean cruises, shore excursions or you can book one of their land and sea packages to have a different and unique experience of traveling on the sea and the land alike.

• Who customizes the itinerary or things you are going to do ahead of time?

  The itineraries customized by the experts who are sitting in the Miami office of NCL have a very successful track record of conducting safe and enjoyable trips on most of its destinations.

• Where do you stay while you are at the destinations?

  Your places of stay on the shore depend on the package that you have selected for your on shore excursions. Most of the times, Norwegian will book a very safe and luxurious hotel for you to stay while you are at your destinations.

• Is there a single supplement that can be used for travelers who are solo?

  This company offers exclusive packages for travelers who are alone on their cruise. If solo travelers choose to go cruising on one of these single cruises then they might not have to pay the supplement fee but if they take a regular cruise by NCL then there may be some supplement charge for you to have an entire state room by themselves.

• On average, what is the group size like?

  The group size on land excursions are varied by the package of your trip. Group size for a private package may not be more than that of the size of your family otherwise the group size can vary from 12 to 40 depending on the mode of traveling on the land.

Minimum Age Policy on Norwegian Cruises

Infants sailing onboard a Norwegian vessel must be at least six months of age at time of sailing. However, for voyages that have 3 or more consecutive days at sea, the infant must be at least 12 months old at time of sailing. A minor is defined as an individual under 18 years of age at the time of embarkation. A young adult is defined as an individual between the ages of 18 and 20. Company policy dictates that a passenger under 21 years of age must be accompanied in the same or connecting stateroom by a passenger 21 years of age or older at the time of embarkation. For passengers under the age of 18 traveling with an accompanying adult, who is not the minor's parent or legal guardian, a Parent/Guardian Consent Release Form, that authorizes the minor's travel and further authorizes medical treatment in case of an emergency must be delivered to a Norwegian representative at the pier during check-in. Failure to produce this letter at embarkation may result in boarding being denied, with no refund of cruise fare provided. Note: Two people under the age of 21 may travel together in the same stateroom if they are a married couple and provide proof of marriage to a Norwegian representative at the pier before embarkation.

If you’re 18 through 20 years of age and you have the written consent of your parents or guardian (parent or guardian must be on board), you can purchase beer or wine for yourself only when the ship is sailing in international waters (except on Alaska and Hawai‘i cruises where you must be 21 years of age to consume or purchase alcohol of any kind).* If you want to gamble in our casinos, you must have a valid ID showing you are 18 years or older. If a Guest under the age of 18 wins in the casino and cannot provide proof of age, he or she will not be paid the winnings. There is no casino on Pride of America.

 

Travel Protection Options on Norwegian Cruises

NorwegianCare offers coverage for trip cancellation, trip interruption, and trip delay. It provides reimbursement for the prepaid, nonrefundable, unused portion of your vacation if you need to cancel or interrupt your trip due to unforeseen circumstances such as illness, injury, job loss, or other covered reasons outlined in the plan. The plan also covers additional out-of-pocket expenses for meals, accommodations, and travel costs incurred to catch up to your vacation due to covered travel delays.

If your cancellation reason isn't eligible for cash reimbursement under the plan, you will receive a 90% NorwegianCare cruise credit for a future cruise.

Dining on Norwegian Cruises

Dine the Way You Want
We believe lunch is when you're hungry. Same goes for breakfast and dinner. You'll never have to drag yourself out of bed for a forced breakfast seating at 7:45 am or interrupt whatever you're doing so you can make it to a dinner seating precisely at 5:45 pm. We also think you should eat with whomever you want so we'll never choose your dining partners for you. Want to meet someone new? We can arrange that, too.

More Restaurants Than Days of the Week
Don't be misled by other cruise lines' dining 'options.' They really come down to some fast-food choices or one big dining hall where you often have to eat with strangers. NCL has a wide variety of actual restaurants with great, new signature dishes in every one. And, with up to 13 different restaurants and dining rooms on board, like Le Bistro, NCL's exclusive French bistro, and Cagney's, NCL's scrumptious steakhouse, you'll find something to satisfy your every craving, every night of your cruise.

Don't be misled by other cruise lines' dining 'options.' They really come down to some fast-food choices or one big dining hall where you often have to eat with strangers. NCL has a wide variety of actual restaurants with great, new signature dishes in every one. And, with up to 13 different restaurants and dining rooms on board, like Le Bistro, NCL's exclusive French bistro, and Cagney's, NCL's scrumptious steakhouse, you'll find something to satisfy your every craving, every night of your cruise.

Steak and a dry martini after a great day of snorkeling. Sushi to follow lounging by the pool all day. French or Mediterranean after a long day of shopping. Tapas or Tex-Mex before you hit the casino. Pasta and a nice bottle of wine post-sightseeing. Teppanyaki between swimming and checking out the jazz singer. Made-to-order specials at the buffet's action stations when you're finished with your massage. Burgers and pizza to celebrate your youngest's birthday. Or perhaps the most romantic meal of all served in the private seclusion of your balcony. With so many delicious choices, you can certainly eat whatever you want.

Save the Tie for the Boardroom
Freestyle Cruising is not too dressy, not too casual. We call it 'resort casual.' You'll call it being on vacation. By day, almost anything goes. Khakis, skirts, jeans, casual tops, shorts, or whatever are all fine. Casual is perfect in NCL's restaurants too. Even if you've just been at the pool and don't feel like changing, no worries. Swimwear with a cover-up is fine at the buffet and outdoor restaurant. At night, it's relaxed all over the ship. When you're ready for dinner, it's collared shirts and pants or nice jeans for guys. Slacks or jeans, dresses, skirts and tops are perfect for women. Kids 12 and under are welcome to wear nice shorts in NCL's restaurants whenever. If you want to dress up and add a little glamour when you dine out, feel free - we've reserved a restaurant just for that. And remember to pack a sweater - air conditioning can be chilly.

Best 'Buffet' at Sea
Forget about those cafeteria lines. Our buffet has a huge salad bar and 'action stations' where you can get made-to-order specialties. Start your day with freshly squeezed juices, a Bloody Mary or a refreshing Bellini. Have meat carved exactly to your liking or choose your favorites to be thrown on the grill. Enjoy a pasta dish made with all of your favorite ingredients, then try sweet dessert crepes with fillings of your choice. You can even whet your appetite the day you board with a sampling of dishes from all of NCL's great restaurants, and, when you need a little boost or just a place to relax, head to the Java Café for delicious Lavazza coffee drinks and special desserts.

Lobster Galore
Lobster lovers of the world will rejoice because NCL has lobster dishes every single night. And choose one night of your cruise for an absolute lobster feast.

Don't Go Away Hungry
Breakfast doesn't stop being the most important meal of the day just because it's the last day of your trip. So take your time. Relax. Enjoy a delicious breakfast and start your day off right. Leave the waking up super early, waiting in a crowded public area then waiting some more to the other cruise lines. When it's time to go, we'll let you know.

Fuel Surcharge Policy on Norwegian Cruises

Norwegian has the right to impose a fuel supplement without prior notice if the closing price of West Texas Intermediate Fuel exceeds $65.00 USD per barrel on the NYMEX (New York Mercantile Exchange Index). If a fuel supplement is applied, Norwegian will have the sole discretion to apply the charge to both existing and new bookings, even if those bookings have already been paid in full. This supplement is separate from the cruise fare and will not exceed $10.00 USD per passenger, per day.

Tipping Policy on Norwegian Cruises

Unlike most cruise lines, there is no mandatory or recommended tipping for general service on our ships. While gratuities are not required, our staff is encouraged to go above and beyond, and they are welcome to accept cash tips for exceptional service if you choose to offer them. Certain staff members, such as those in concierge, butler, youth programs, and beverage services, provide personalized service to specific guests and do not share in the overall service charge. We encourage guests to show their appreciation for these individual staff members with appropriate tips. Additionally, a 20% gratuity and service charge will be added to all spa and salon services, beverage purchases, and specialty dining or entertainment-based dining.

Payments / Refunds on on Norwegian Cruises

All cruise passengers, including third through eighth passengers, are required to pay a deposit as outlined in the table below for the applicable cruise during the option period offered at the time of booking. The final payment must be made within the specified time frame listed for the applicable cruise. Group passenger policies may vary, and an additional deposit may be required for holiday sailings.

Payment is due at the time of booking.

Once payment is applied to the reservation, the credit card used for payment cannot be changed after 24 hours. Cancellations will be subject to the fees outlined in the schedule below.

The deposit/payment schedule for The Haven and Suites categories is as follows:

New policies apply to all bookings, including group bookings.

All amounts are listed in USD.

Payment/Deposit Schedule for Sailings Departing on AUGUST 15, 2022 AND BEYOND

The Haven
(Categories H1, H2, H3, H4, H5, H6, H7, H9, HA, HB, HC, HD, HE, HF, HG, HH, HI & Suites)
& Garden Villa
(Categories H1 & S1)

Per person, including 3rd through 8th passengers.
Restricted Fly Cruise Bookings Deposit: (per person) + 100% Cost of Restricted Air Flight

Cancellation fees for cruises, air travel, land packages, and other charges will be based on the schedule outlined above and apply to all guests listed on the reservation. These fees will also apply to any air, land, or other add-on charges, even if the entire reservation is not canceled. Any changes to gateways for air travel, or name changes for the cruise, air, land, or add-ons, are considered cancellations. Cancellations must be communicated to our Reservations Department through your travel agent. Depending on when the cancellation is made, fees will be assessed as detailed in the Cancellation Fee Schedule.

No refunds will be issued for cancellations or interruptions by any passenger once the cruise has begun. Requests for refunds must be submitted in writing to Norwegian Cruise Line, and cruise tickets, air tickets, transfer coupons, and/or vacation package vouchers must be returned before a refund is processed. Refund processing typically takes 3-4 weeks. Air tickets issued through our Air/Sea program are refundable only to Norwegian Cruise Line. Group booking policies may differ. Norwegian Cruise Line’s Payment and Cancellation Policy is subject to change without notice.

Reservations that are not paid in full by the final payment due date may be canceled, and if this occurs, a cancellation fee will apply. No refunds will be issued for no-shows, or for any cancellations or interruptions after the cruise has commenced. Name changes or changes to the departure date are treated as cancellations and are subject to the applicable cancellation fees. Refund requests must be submitted in writing, and the necessary documents must be returned before a refund can be processed. For Air/Sea programs, air tickets are refundable only to Norwegian Cruise Line. Group policies may vary.

No refunds will be provided for any missed days of a Land Package. Cancellation fees for air, land, and other add-ons apply even if the reservation is not fully canceled.

The air deposit made under the Interactive Air Program is non-refundable. Any flight cancellations, stopover changes, or class-of-service upgrades will result in the forfeiture of this deposit. Cancellation fees for ground transfers will apply if removed within 21 days of departure.

Changes to gateways, flight dates, or names will be treated as cancellations and subject to air cancellation fees. Name substitutions and changes to departure dates for cruises, land, and other add-ons will also be considered cancellations and will incur cancellation fees. These cancellation fees are applicable once any payment has been made toward the reservation.

Cancellation Fee Schedule For Cruises Booked ON OR AFTER February 15, 2024

The Haven Suites, Suites, and Garden Villas

Cancellation Fee for 3-8 Guests will also follow the schedule outlined above.

Cancellation Fee Schedule For Cruises Booked ON OR BEFORE February 14, 2024

The Haven Suites, Suites, Garden Villas, and Holiday Sailings

Cancellation Fee for 3-8 Guests will also follow the schedule outlined above.

Smoking Policy on Norwegian Cruises

The health and safety of our guests and crew are our top priorities. As such, all indoor public areas on our ships, with the exception of the cigar lounges and casino, are smoke-free. Dedicated outdoor areas have been designated for smoking.

Indoor Areas

• Cigar Lounge: Smoking cigars is allowed in the designated cigar lounge. Smoking of cigarettes, pipes, electronic cigarettes, and vapor devices is not permitted in the cigar lounge. On Norwegian Sky, Norwegian Sun, Norwegian Star, and Pride of America, cigar and pipe smoking is only allowed in designated outdoor areas as these ships do not have a cigar lounge onboard.

• Casino: On Norwegian Bliss, Norwegian Joy, and Norwegian Encore, there is a designated smoking room within the casino. On all other ships, active casino players are permitted to smoke cigarettes, electronic cigarettes, and vapor devices in the casino during gaming hours. Cigar and pipe smoking is not allowed in the casino.

• Staterooms: Smoking of cigarettes, cigars, pipes, electronic cigarettes, and vapor devices is prohibited in staterooms and on balconies. A cleaning fee of $250 USD will be charged to your onboard account if smoking is detected. If cigarette burns are found on furniture, linens, towels, or carpeting, guests will be charged for the damages. Guests in Garden Villas are permitted to smoke in their private garden and on their private sun decks.

Outdoor Areas

Smoking (including cigars, pipes, electronic cigarettes, and vapor devices) is not permitted in or near food venues, jogging tracks, outdoor sports venues, children’s pool areas, Vibe Beach Club, Posh Beach Club, or The Waterfront.

The Haven: On ships with The Haven complex, smoking is not allowed in the Haven courtyard, but it is permitted on the Haven Sun Deck area (forward) on Breakaway Class and Breakaway Plus Class ships.

Ship-Specific Smoking Areas

• Norwegian Breakaway, Norwegian Getaway, and Norwegian Epic: Smoking (cigarettes, electronic cigarettes, cigars, pipes, and vapor devices) is allowed on deck 15 mid-ship, port side (limited area) and at Spice H2O, starboard side.

• Norwegian Escape: Smoking (cigarettes, electronic cigarettes, cigars, pipes, and vapor devices) is permitted on deck 16 mid-ship, port side (limited area) and at Spice H2O, starboard side.

• Norwegian Bliss: Smoking (cigarettes, electronic cigarettes, cigars, pipes, and vapor devices) is allowed at Spice H2O, starboard side.

• Norwegian Joy: Smoking (cigarettes, electronic cigarettes, and vapor devices) is permitted on deck 16 mid-ship, starboard side.

• Norwegian Encore: Smoking (cigarettes, electronic cigarettes, cigars, pipes, and vapor devices) is allowed in the Smoking Room on Deck 8, port side.

• Jewel and Star Class ships and Norwegian Spirit: Smoking (cigarettes, electronic cigarettes, cigars, pipes, and vapor devices) is permitted on deck 13 forward, port side.

• Norwegian Sky and Norwegian Sun: Smoking (cigarettes, electronic cigarettes, cigars, pipes, and vapor devices) is allowed on deck 12 forward by the bar. During inclement weather, the alternative location is deck 11 forward, port side, near the towel station.

• Pride of America: Smoking (cigarettes, cigars, pipes, electronic cigarettes, and vapor devices) is permitted at the Waikiki Bar on deck 13, aft.