Norwegian Cruises

Top Reasons To Choose Norwegian Cruises

• NCL is the third largest ocean cruise company and is trusted cruise partner for many of the travelers. One of the major reasons to choose Norwegian over other cruises is that it is chosen by a lot of travelers and that it can be considered as a more reliable cruise operator because of its large customer base.
• This cruise company offers a lot of facilities for kids who are onboard the ship. There are exclusive facilities for children according to their age group. For instance children from the age of 6 month to 3 years old can spend quality time with their parents on nursery lounges that are available on most of these ships.
• The staterooms on Norwegian cruises offer a lot of facilities and can accommodate families as well. People who have young kids with them do not really need to book a separate room for their kids because NCL ships have staterooms that have bunker beds in them for the families that have kid.
• Norwegian Cruise Line offers beverages package which gives you an ease to buy as many drinks as you want without paying extra. This is a very convenient way to relax for those who don't want to pay for every bottle of beer that they have on the ship.
• The service you get on Norwegian is what the customer call, an American service. They have a very considerate staff on their ships that would always be willing to go an extra mile to satisfy the guests on board. The waiters on their specialty restaurants are also very friendly and they are always trying to make you feel very special.
• The buffet on Norwegian Cruise ships is amazing and offers a lot of different food options for its guests. They have many different restaurants with various cuisines on the menu. For a foodie this cruise is the best because their variety is far better than other cruises.
• Their theaters are really cool and you even have an option of having a drink inside the theater while enjoying the show. Norwegian has always given importance to culture and heritage and this is the reason why they are consistently striving to improve their theaters and have more culturally rich activities on their ships.
• Norwegian Cruises allows you to travel even if you are on a very tight budget and offers many packages that have very low prices. You can take a very economical cruise with NCL and have a very nice vacation on the cruise at a very low price. These low cost cruises are also a nice option to travel for those regular guests of Norwegian who are just passionate about cruises and would want to take a cruise multiple times in a year.
• This cruise company gives special consideration to hygiene and you will notice hand sanitizers placed all over the ship and it is mandatory to sanitize your hands before entering a restaurant on an NCL ship.
• Norwegian offers more than 450 destinations where you can go on your cruise trips and that not only means that you have a lot of options to explore but also that the presence of this cruise company at so many locations in the world authenticates it reliability.

Frequently Asked Questions About Norwegian Cruises

• What kind of trips can I take with you?

  Norwegian Cruise Lines have multiple kinds of trips available for its guests. It all depends on your taste and preference of your destination. They have regular cruises that visit almost all of the destinations but if you are looking for something special then they also offer themed kind of cruises which are designed with certain specifications. Some of the themed cruises on Norwegian's menu are family cruises, single cruises, casino cruises, music theme cruises and various other such kinds of cruises.

• How much would a tour cost?

  Norwegian Cruise Lines have so many different cruises and they offer so many different packages that it is very difficult to suggest a number that will reflect the price of the package of your preferred cruise. But if you are still willing to have an idea of what it may cost to go on a cruise then we would like to mention here that the prices for Norwegian cruise per person could be as low as $200 and may go up to $40000. The variation in the price is because of the fact that low budget cruise may only take you to single destination and may last for only a couple of days and the price may only include accommodation and meals but if you want to have a luxury cruise experience on a longer journey with all the amenities included in the package then you might have to pay higher price for that.

• Can I take my family with the guide and not be stuck with other people?

  When booking a cruise with NCL you will notice that there are a lot of planned excursions that you can choose for your destinations. All of these land excursions have different facilities which may also include having a tour guide just for your family for a separate price. If you are interested in having a tour guide to just be with your family then do remember to book this sort of excursion.

• Can I tell the agent what I want out of the trip?

  Yes, it is highly recommended that you talk to the agent before booking your cruise so that you don't have different expectations from your trip and if the duration of your stay is little longer then this will help you to plan your trip in advance such that the trip is a comfortable one.

• Do they have support that can help me regardless of what time?

  Yes, they have support services that are very prompt in providing response to their customers they have a helpline on which you can call them with your queries and they also have presence on multiple social media websites such as Facebook, Instagram, Twitter and Youtube where you can put your queries and someone from the support staff of NCL will contact you shortly.

• What do the guides do for you?

  The guides at Norwegian cruises are very intelligent and professional who will guide you during your land excursions about the destinations and its local culture. They will help you understand the traditions and heritage of your destinations. You can expect the tour guides to answer any of your queries regarding your destination.

• Do they have specialists that are working in each place?

  Norwegian is a very old and successful company that has specialists working at each place. These people have mastered their skills over time and most of them have been associated with NCL for a very long period of time that has taught them the way this cruise company works.

• What type of way can you travel when you are traveling through NCL Cruises?

  You can travel with Norwegian cruises in a number of different ways which include Ocean cruises, shore excursions or you can book one of their land and sea packages to have a different and unique experience of traveling on the sea and the land alike.

• Who customizes the itinerary or things you are going to do ahead of time?

  The itineraries customized by the experts who are sitting in the Miami office of NCL have a very successful track record of conducting safe and enjoyable trips on most of its destinations.

• Where do you stay while you are at the destinations?

  Your places of stay on the shore depend on the package that you have selected for your on shore excursions. Most of the times, Norwegian will book a very safe and luxurious hotel for you to stay while you are at your destinations.

• Is there a single supplement that can be used for travelers who are solo?

  This company offers exclusive packages for travelers who are alone on their cruise. If solo travelers choose to go cruising on one of these single cruises then they might not have to pay the supplement fee but if they take a regular cruise by NCL then there may be some supplement charge for you to have an entire state room by themselves.

• On average, what is the group size like?

  The group size on land excursions are varied by the package of your trip. Group size for a private package may not be more than that of the size of your family otherwise the group size can vary from 12 to 40 depending on the mode of traveling on the land.

Minimum Age Policy on Norwegian Cruises

Infants sailing onboard a Norwegian vessel must be at least six months of age at time of sailing. However, for voyages that have 3 or more consecutive days at sea, the infant must be at least 12 months old at time of sailing. A minor is defined as an individual under 18 years of age at the time of embarkation. A young adult is defined as an individual between the ages of 18 and 20. Company policy dictates that a passenger under 21 years of age must be accompanied in the same or connecting stateroom by a passenger 21 years of age or older at the time of embarkation. For passengers under the age of 18 traveling with an accompanying adult, who is not the minor's parent or legal guardian, a Parent/Guardian Consent Release Form, that authorizes the minor's travel and further authorizes medical treatment in case of an emergency must be delivered to a Norwegian representative at the pier during check-in. Failure to produce this letter at embarkation may result in boarding being denied, with no refund of cruise fare provided. Note: Two people under the age of 21 may travel together in the same stateroom if they are a married couple and provide proof of marriage to a Norwegian representative at the pier before embarkation.

If you’re 18 through 20 years of age and you have the written consent of your parents or guardian (parent or guardian must be on board), you can purchase beer or wine for yourself only when the ship is sailing in international waters (except on Alaska and Hawai‘i cruises where you must be 21 years of age to consume or purchase alcohol of any kind).* If you want to gamble in our casinos, you must have a valid ID showing you are 18 years or older. If a Guest under the age of 18 wins in the casino and cannot provide proof of age, he or she will not be paid the winnings. There is no casino on Pride of America.

 

Travel Protection Options on Norwegian Cruises

This plan protects you in these important ways:

Trip Cancellation, Trip Interruption, and Trip Delay Protection
Insurance coverage in the event unforeseen medical conditions or other covered causes disrupt your travel plans, causing you to cancel, interrupt, or delay your trip. Enhanced Cancellation Protection in the event you are forced to cancel for a non-covered reason (please read through the plan for additional details about NCL's cruise credit offer).

Baggage Loss and Baggage Delay Protection
Higher limits to protect you from the airport, to the pier, to the shore.

Medical Protection and Emergency Evacuation
Including important supplemental coverage to Medicare or your HMO/PPO that may not cover participants who are traveling outside the United States.

Worldwide Emergency Assistance
For services ranging from replacement of lost prescription medicine to referrals for local medical providers.

Please take a few minutes to familiarize yourself with the description of coverage's and services provided, along with all of the provisions, limitations, and definitions of the plan.

If you have any questions about our Travel Protection Plan, please call the plan's administrator, BerkelyCare, at 1-(800) 722-5672.
Description of Coverage

Policy No. 1619-9500222

Additional Benefits for Passengers who upgrade to Platinum Travel

The benefits provided in this plan are subject to certain restrictions and exclusions, including the Pre-Existing Condition exclusion (see Page 6). Please read this brochure in its entirety for a complete description of all coverage terms and conditions. Note: Words beginning with capital letters are defined within this text.

Trip Cancellation/Trip Interruption

In the event You are prevented from taking Your NCL Vacation because: (a) You, a Traveling Companion, or an Immediate Family member suffers an Injury, Sickness, or death; or (b) You or Your Traveling Companion: (i) is hijacked, required to serve on a jury, or subpoenaed; (ii) has a home made uninhabitable by fire, flood, volcano, earthquake, hurricane, or other natural disaster; or (iii) is directly involved in a documented traffic accident while en route to departure; the Insurer will pay benefits up to Your total NCL Vacation cost for:

(a) Trip Cancellation

Non-refundable cancellation charges imposed by NCL and/or airfare cancellation charges for flights joining or departing Your Sea/Land Arrangements, provided such flights were booked through NCL; or the additional costs You may incur as a result of a change in the per-person occupancy rate of prepaid travel arrangements if a person booked to share accommodations with You cancels his/her NCL Vacation for a covered reason and You do not cancel.

NOTE: As respects air cancellation penalties, You will be covered only for Air Arrangements booked through NCL and flights connecting to such Air Arrangements booked through NCL. The Insurer will not pay benefits for cancellation charges imposed on any other air arrangements You may book on Your own.

(b) Trip Interruption

Unused, non-refundable sea or land expenses prepaid to NCL and/or the airfare paid, less the value of applied credit from an unused return travel ticket, to return home or rejoin the original Sea/ Land Arrangements (limited to the cost of one-way economy airfare by scheduled carrier, from the point of origin shown on the original travel ticket).

The Insurer will also pay benefits, up to $100 per day, for reasonable additional accommodation and transportation expenses incurred to remain near a covered traveling Immediate Family member or Traveling Companion who is hospitalized during Your NCL Vacation. In no event shall the amount reimbursed exceed the amount You prepaid for Your NCL Vacation.

Special Conditions: You must advise Your travel agent, NCL, and BerkelyCare as soon as possible in the event of a claim. The Insurer will not pay benefits for any additional charges incurred that would not have been charged had You notified these parties as soon as reasonably possible.

PLEASE NOTE: Benefits will not be paid for expenses not refunded in the event of the airline's or NCL's insolvency.

Important: You, Your Traveling Companion and Your Immediate Family member booked to travel with You must be medically capable of travel on the day You purchase this coverage. The covered reason for cancellation or interruption of Your NCL Vacation must first occur after Your effective date of Trip Cancellation coverage. The above benefits are subject to the Pre-Existing Condition exclusion detailed on Page 6 and other exclusions listed on Page 13.

SPECIAL ENHANCED TRIP CANCELLATION PROTECTION

Provided by NCL
In the event You choose to cancel for a non-covered reason at any time up until departure and You have purchased our Travel Protection Plan, You will receive from NCL a cruise credit equal to 75% of the penalty amount imposed by NCL for Your use toward a future cruise. If You purchased our Platinum Travel Protection Plan, You will receive a cruise credit equal to 90% of the penalty amount imposed by NCL for use toward a future cruise. This unique program enhancement is offered by NCL as a special service to our valued passengers. Certain restrictions on the use of these cruise credits may apply. To be eligible for credits, notification of cancellation must be given to NCLprior to the ship's departure.

Trip Delay: The Insurer will pay benefits for Covered Expenses, up to $500, if You are delayed en route to or from Your NCL Vacation due to inclement weather, strike or other job action, or equipment failure of a Common Carrier; a traffic accident en route to a departure in which You or Your Traveling Companion is not directly involved; lost or stolen passports, travel documents, or money; hijacking; natural disaster; civil commotion or riot.

Covered Expenses include any prepaid, unused, non-refundable Sea/Land Arrangements, any reasonable additional expenses for meals and lodging, and the cost of a one-way economy airfare ticket to catch up to the Sea/Land Arrangements or return to the place of origin shown on the travel documents.

PRE-EXISTING CONDITIONS

THE INSURER WILL NOT PAY UNDER COVERAGES IN PART A FOR ANY CLAIMS ARISING FROM ANY INJURY, SICKNESS, OR OTHER CONDITION AFFECTING YOU, A TRAVELING COMPANION, OR AN IMMEDIATE FAMILY MEMBER BOOKED TO TRAVEL WITH YOU WHICH, WITHIN THE 60-DAY PERIOD BEFORE YOUR TRIP CANCELLATION COVERAGE BEGAN UNDER THIS INSURANCE PLAN: (A) FIRST MANIFESTED ITSELF, WORSENED, BECAME ACUTE, OR HAD SYMPTOMS WHICH WOULD PROMPT ONE TO SEEK DIAGNOSIS, CARE, OR TREATMENT; (B) REQUIRED TAKING PRESCRIBED DRUGS OR MEDICINE UNLESS THE CONDITION FOR WHICH THE PRESCRIBED DRUG OR MEDICINE WAS TAKEN REMAINED CONTROLLED WITHOUT ANY CHANGE IN THE REQUIRED PRESCRIPTION; OR (C) REQUIRED TREATMENT OR TREATMENT WAS RECOMMENDED BY A PHYSICIAN.

If you have any questions concerning this exclusion, please contact the plan administrator, BerkelyCare, at 1-(800) 722-5672 for further clarification.

Emergency Evacuation

The Insurer will pay benefits for Covered Expenses, if an Injury or Sickness commencing during the course of the NCL Vacation results in Your necessary Emergency Evacuation. An Emergency Evacuation must be ordered by a legally licensed Physician who certifies that the severity of Your Injury or Sickness warrants an Emergency Evacuation. Emergency 7 Evacuations must be verified, approved, and arranged in advance by AIG Assist.

Emergency Evacuation means:

a) Your medical condition warrants immediate Transportation from the place where You are injured or sick to the nearest hospital where appropriate medical treatment can be obtained; and/or b) after being treated at a local hospital, Your medical condition warrants Transportation to Your origination point to obtain further medical treatment or to recover.

Covered Expenses are customary and reasonable expenses for Transportation, medical services, and medical supplies necessarily incurred in connection with Your Emergency Evacuation. Expenses for medical services and supplies must be recommended by the attending Physician. All Transportation arrangements made for Your evacuation must be by the most direct and economical route possible. Expenses for Special Transportation must be:

a) recommended by the attending Physician;

b) required by the standard regulations of the conveyance transporting You; and

c) verified, approved, and arranged in advance by AIG Assist.

Transportation means any land, water, or air conveyance required to transport You during an Emergency Evacuation. Special Transportation includes, but is not limited to, air ambulances, land ambulances, and private motor vehicles. The Insurer will not cover any expenses provided by another party at no cost to You or already included in the cost of the NCL Vacation.

In no event will all benefits paid under Emergency Evacuation exceed $25,000 (or $50,000 if You purchased our Platinum Travel Protection Plan).

Repatriation of Remains

The Insurer will pay the reasonable Covered Expenses incurred to return Your body to Your point of origin if You die during the NCL Vacation. Covered Expenses include, but are not limited to, expenses for embalming, cremation, coffin for repatriation, and Transportation.

NOTE: In no event will all benefits paid under Repatriation of Remains exceed $5,000 (or up to $10,000 if You purchased our Platinum Travel Protection Plan).

Accident and Sickness Medical Expense

The Insurer will pay benefits up to $10,000 (or up to $20,000 if You purchased our Platinum Travel Protection Plan) if You incur necessary Covered Medical Expenses as a result of an Injury, or up to $10,000 (or up to $20,000 if You purchased Platinum Travel Protection Plan) if You incur necessary Covered Medical Expenses as a result of Sickness. The accident causing such Injury must occur while You are covered under the policy, and the Sickness must first manifest itself during Your NCL Vacation. You must receive initial treatment within ninety (90) days of the accident that caused the Injury or the onset of the Sickness. All services, supplies, or treatment must be received within 52 weeks of the date of the accident or the onset of the Sickness.

Covered Medical Expenses are necessary services and supplies that are recommended by the attending Physician. They include the services of a legally qualified physician, surgeon, graduate nurse, dentist, or osteopath; charges for hospital confinement and use of operating rooms; charges for anesthetics (including administration); x-ray examinations or treatments and laboratory tests; ambulance service; drugs, medicines, and therapeutic services and supplies. The Insurer will not pay benefits in excess of the reasonable and customary charges commonly used by providers of medical care in the locality in which the care is furnished.

EXCESS COVERAGE PROVISION

THE INSURANCE PROVIDED UNDER PARTS A AND B SHALL BE IN EXCESS OF ALL OTHER VALID AND COLLECTIBLE INSURANCE OR INDEMNITY AND SHALL APPLY ONLY WHEN SUCH OTHER BENEFITS ARE EXHAUSTED.

Baggage Protection Plan
Baggage/Personal Effects

The Insurer will reimburse You, up to $1,500 (or up to $3,000 if You purchased Platinum Travel Protection Plan), for loss, theft, or damage to baggage and personal effects. The Insurer will pay the lesser of the following: original cash value of the item less depreciation as determined by the Insurer, or cost of repair or replacement. The maximum benefit per article is $250. There will be a combined maximum limit of $400 for the following: jewelry; watches; articles consisting in whole or in part of silver, gold, or platinum; furs, articles trimmed with or made mostly of fur; and cameras and their related equipment.

Baggage Delay

You will be reimbursed for expenses of necessary personal effects, up to $750, if Your checked baggage is delayed or misdirected by a Common Carrier for more than 24 hours from the time You arrived at the destination stated on Your ticket. You must be a ticketed passenger on a Common Carrier.

Important: Coverage under Part C is secondary to any coverage provided by a Common Carrier and/or insurance specifically insuring the lost, stolen, or damaged item(s).

AIG Assist provides a 24-hour emergency telephone assistance service for Your benefit t so that, in the event of an emergency during the term of this coverage, English-speaking help and advice may be furnished.

Pre-Trip Health, Safety, and Weather Information:

AIG Assist can provide updated information on passport and visa requirements, vaccination information, travel advisories, or even expected weather at Your destination.

Travel Changes:

AIG Assist can effect changes to Your itinerary should delays or cancellations affect Your fl flights or hotel reservations.

Lost Luggage Assistance:

AIG Assist can provide assistance in coordinating delivery or re-routing of misplaced luggage when checked with a Common Carrier.

Emergency Cash Transfer Assistance:

If You need emergency cash during Your NCL Vacation, AIG Assist can help arrange a transfer through Your credit cards, family, friends, employer, or similar source.

Medical Consultation and Monitoring:

Should You need local medical care during Your NCL Vacation, AIG Assist can assist in contacting Your personal Physician or family, if necessary, to provide information on the care You are receiving.

Emergency Legal Assistance:

During the course of Your NCL Vacation, You may visit many foreign countries. Should any problems arise requiring legal assistance, AIG Assist can help You find English-speaking local counsel.

Emergency Medical and Dental Assistance:

Unexpected medical and dental emergencies can happen anywhere, anytime. You may be 11 in unfamiliar surroundings when You suddenly need medical or dental care. AIG Assist can help You locate an English-speaking Physician or dentist or the nearest qualified medical facility, and can also assist in arranging for special emergency medical transportation, such as an air ambulance.

Lost Travel Documents Assistance:

AIG Assist's multilingual staff can provide assistance in handling unexpected complications such as lost passports, tickets, luggage, or other valuable travel documents or belongings.

Emergency Medical Payment Assistance:

Many foreign hospitals require immediate settlement of bills before treatment or may withhold Your passport until they receive full payment. Physicians and hospitals worldwide can contact AIG Assist to arrange, if required, immediate settlement of Covered Medical Expenses if other sources are not available.

Note that the problems of distance, information, and communications make it impossible for National Union Fire Insurance Company of Pittsburgh, PA, BerkelyCare, or AIG Assist to assume any responsibility for the availability, quality, use, or results of any emergency service. In all cases, You are still responsible for obtaining, using, and paying for Your own required services of all types.

Dining on Norwegian Cruises

Dine the Way You Want
We believe lunch is when you're hungry. Same goes for breakfast and dinner. You'll never have to drag yourself out of bed for a forced breakfast seating at 7:45 am or interrupt whatever you're doing so you can make it to a dinner seating precisely at 5:45 pm. We also think you should eat with whomever you want so we'll never choose your dining partners for you. Want to meet someone new? We can arrange that, too.

More Restaurants Than Days of the Week
Don't be misled by other cruise lines' dining 'options.' They really come down to some fast-food choices or one big dining hall where you often have to eat with strangers. NCL has a wide variety of actual restaurants with great, new signature dishes in every one. And, with up to 13 different restaurants and dining rooms on board, like Le Bistro, NCL's exclusive French bistro, and Cagney's, NCL's scrumptious steakhouse, you'll find something to satisfy your every craving, every night of your cruise.

Don't be misled by other cruise lines' dining 'options.' They really come down to some fast-food choices or one big dining hall where you often have to eat with strangers. NCL has a wide variety of actual restaurants with great, new signature dishes in every one. And, with up to 13 different restaurants and dining rooms on board, like Le Bistro, NCL's exclusive French bistro, and Cagney's, NCL's scrumptious steakhouse, you'll find something to satisfy your every craving, every night of your cruise.

Steak and a dry martini after a great day of snorkeling. Sushi to follow lounging by the pool all day. French or Mediterranean after a long day of shopping. Tapas or Tex-Mex before you hit the casino. Pasta and a nice bottle of wine post-sightseeing. Teppanyaki between swimming and checking out the jazz singer. Made-to-order specials at the buffet's action stations when you're finished with your massage. Burgers and pizza to celebrate your youngest's birthday. Or perhaps the most romantic meal of all served in the private seclusion of your balcony. With so many delicious choices, you can certainly eat whatever you want.

Save the Tie for the Boardroom
Freestyle Cruising is not too dressy, not too casual. We call it 'resort casual.' You'll call it being on vacation. By day, almost anything goes. Khakis, skirts, jeans, casual tops, shorts, or whatever are all fine. Casual is perfect in NCL's restaurants too. Even if you've just been at the pool and don't feel like changing, no worries. Swimwear with a cover-up is fine at the buffet and outdoor restaurant. At night, it's relaxed all over the ship. When you're ready for dinner, it's collared shirts and pants or nice jeans for guys. Slacks or jeans, dresses, skirts and tops are perfect for women. Kids 12 and under are welcome to wear nice shorts in NCL's restaurants whenever. If you want to dress up and add a little glamour when you dine out, feel free - we've reserved a restaurant just for that. And remember to pack a sweater - air conditioning can be chilly.

Best 'Buffet' at Sea
Forget about those cafeteria lines. Our buffet has a huge salad bar and 'action stations' where you can get made-to-order specialties. Start your day with freshly squeezed juices, a Bloody Mary or a refreshing Bellini. Have meat carved exactly to your liking or choose your favorites to be thrown on the grill. Enjoy a pasta dish made with all of your favorite ingredients, then try sweet dessert crepes with fillings of your choice. You can even whet your appetite the day you board with a sampling of dishes from all of NCL's great restaurants, and, when you need a little boost or just a place to relax, head to the Java Café for delicious Lavazza coffee drinks and special desserts.

Lobster Galore
Lobster lovers of the world will rejoice because NCL has lobster dishes every single night. And choose one night of your cruise for an absolute lobster feast.

Don't Go Away Hungry
Breakfast doesn't stop being the most important meal of the day just because it's the last day of your trip. So take your time. Relax. Enjoy a delicious breakfast and start your day off right. Leave the waking up super early, waiting in a crowded public area then waiting some more to the other cruise lines. When it's time to go, we'll let you know.

Fuel Surcharge Policy on Norwegian Cruises

Norwegian Cruise Line has eliminated its fuel surcharge effective for all voyages departing in 2009. NCL will refund the fuel supplement in the form of an on-board credit for all 2009 bookings within the final payment period. All existing 2009 bookings outside of the final payment period will be adjusted to remove the fuel supplement and NCL will revise the final payment amount. NCL is suspending the company's fuel supplement for all voyages departing in 2009 at this time. The Company reserves the right to re-instate the fuel supplement for all guests should the price of light sweet crude oil according to the NYMEX (New York Mercantile Exchange Index) increase above $65 per barrel. NCL may collect any fuel supplement charge in effect at the time of sailing, even if the cruise fare has been paid in full.

Tipping Policy on Norwegian Cruises

Effective April 1, 2018:

Norwegian’s discretionary daily service charges make it easy for guests to provide gratuities to key onboard staff who provide superior guest service during the cruise, including their room steward, restaurant servers and behind-the-scenes support staff.
 

The new rates for all ships:

• $14.50 per person per day for any category up to a Mini-Suite Stateroom.  
• $17.50 per person per day for any suite or Haven category. 

Any guest that has made a booking by March 31, 2018 will have the option of prepaying their service charges at the current rate if done prior to sail date. Guests with existing cruise reservations who have already pre-paid their service charges at the current rate are not affected.

Guest satisfaction is the highest priority at Norwegian Cruise Line. We have structured a guest satisfaction program designed to handle any concerns about service or on-board product quickly and efficiently. However, in the event a service issue should arise during your cruise please let NCL's on-board reception desk staff know right away, so that NCL can address these in a timely manner. It is NCL's goal to reach a satisfactory solution to any issue when it happens and make sure NCL's guests can focus on enjoying their cruise. Should your concerns not be met with satisfaction you can adjust the charges.

Payments / Refunds on on Norwegian Cruises

PAYMENT SCHEDULE
All passengers, including third through eight berth passengers, must pay the deposit set forth in the following table for the applicable cruise within the option period offered on the cruise at the time of booking and must pay the final payment within the time prescribed in the table for the applicable cruise. Group passenger policies may differ. An additional deposit may be required for holiday sailings.

Effective January 9, 2008, categories AA and A1 through A4 will have a 24 hour option for deposit or final payment depending on the payment schedule. Additionally, cancellation fees will begin immediately once money has been applied to the reservation.

Payment is required at the time of booking.

Smoking Policy on Norwegian Cruises

Smoking
In an effort to diminish the presence of smoke indoors, cigarette smoking is only permitted in the casino, where ashtrays and appropriate signage will be displayed. Smoking is prohibited in all other public interior venues including all bars, restaurants, conference rooms, corridors, restrooms, staircases and landings. Guests may utilize the enclosed cigar bars on board Norwegian Epic, Norwegian Gem, Norwegian Pearl, Norwegian Dawn and Norwegian Spirit for cigarette, cigar and pipe smoking.

In addition, the policy allows guests to smoke cigarettes, cigars and pipes in outdoor public guest spaces and open decks, where designated by the appropriate signage. Smoking is not permitted near outdoor venues which serve food, in open spaces such as the jogging track, sport complex, children's pool and in The Haven outdoor areas.