Regent Cruises

Top Reasons To Choose Regent Cruises

• A brand promise of "Luxury Goes Exploring" which they keep with.
• Trademarked as providing "An Unrivaled Experience" to luxury travelers.
• They provide An Unrivaled Experience to any luxury travelers with some incredible ships.
• Specializing in luxury travel experiences, they are always striving to enhance your travel experiences.
• Unpack once and never worry about anything else while you are with us enjoying your stay.
• Quick embarkation and disembarkation mean more time to explore and quicker access to the ship for anything you may need from us or your room.
• Smaller accommodations mean a more spacious and uncrowded experience all around. 
• Incredible all-suite, all-balcony staterooms offering you a fully unencumbered view of the bypassing scenery.
• Incredible personalized experience, offering you a more family-like experience.
• Knowledgeable cruise managers and tour guide, offering you the best guided experiences that you can find.
• Excursions available for every comfort level, from walking tours to guided biking tours. and even hikes.
• Smaller tour groups, often 10-15 guests, means more personal attention.

Frequently Asked Questions About Regent Cruises

• What kind of trips can I take with you?

  There are numerous places that you can choose to visit; all you need to do is figure out where you would like to go. Regent SSC is excited to offer some of the most exclusive travel opportunities of any travel company, including some exotic locales. Whether you are looking to explore North America, or venture into Asia, Northern Europe, Africa, Arabia, or even the entire globe, we have some incredible cruises that you can choose from. You need to decide which parts of the globe you are hoping to explore, and then let our talented group of travel agents help you pick the cruise that is right for you!

• How much would a tour cost?

  As with many various travel companies, your price is really dependent on where you are hoping to travel and how long you would like to be travelling for. We have trips that start at around $6,600 and some that go to around $18,000 or more. As we have stated, we visit some absolutely incredible locations worldwide and offer world tours, which will run a lot higher. You simply need to decide where you are hoping to go and what you are hoping to see, and trust that our incredible team will find the most cost-effective cruise for you.   Also, please make sure to take into consideration that this is a luxury liner, offering you the absolute best in ways of accommodation, food, itineraries, and activities. All of these things are included in this initial cost!

• Can I take my family with the guide and not be stuck with other people?

  We understand that you may not be thrilled about the idea of vacationing with strangers, and as long we are able to do so, we are happy to make any accommodations you request. We will do everything in our power to provide you and your family with a totally personalized tour experience without other guests.

• Can I tell the agent what I want out of the trip?

  We encourage you to do so! Our agents are always standing by to help you determine the best trip for you. If you don't quite know what you are looking for or where you want to go, our team will help you narrow down your options and select the perfect place for you. Simply give them a call and let them know the things that you look for in your travel experiences and tours, and they can do the rest!

• Do they have support that can help me regardless of what time?

  We understand that the travel bug can hit you at any time, and as such, our customer service representatives are standing by, ready and willing to take your call at any time of the day. If there are any questions that should be directed to supporting providers, there is a chance that you will need to wait until the following business day for an answer, but don't worry; these circumstances are incredibly rare. In the majority of cases, our knowledgeable agents can answer any question you have and help you to book your trip regardless of day or night.

• What do the guides do for you?

  The guides can provide you with a deeper look into the destinations that you are travelling to. If you are revisiting a place that you have already been; our guides will be able to show you things that you may have missed on your first visit or take you to attractions that you didn't have the chance to see. Guides are knowledgeable in every site that you will visit on your trip and can answer any questions you might have.

• Do they have specialists that are working in each place?

  We have incredible knowledgeable specialists that work in each place that you will encounter while on your vacation with us. Whether you have questions about some places that you wish to visit, are looking for recommendations on shopping areas, or just want to learn more about each area, our specialists are ready to assist in whatever way that they can.

• What type of way can you travel when you are traveling through Regent Seven Seas Cruises?

  Likely, your first transportation method will be a commercial plane taking you to the first port of departure, and then you will board the cruise for the remainder of your trip. However, while you're exploring each individual port, you can expect to be travelling by car, bus, train, or even ferry in certain cases. Each of these listed modes of transportation is covered by the initial cost of your cruise. However, if you choose to venture off on your own, then you will need to cover the cost of transportation. 

• Who customizes the itinerary or things you are going to do ahead of time?

  Your itinerary will be fully decided by our knowledgeable agents and crews ahead of your departure, allowing you to know all the details at the time of your booking. Some items on your potential itinerary could change depending on the time of year to allow for seasonal items and events in each location that we truly believe you won't want to miss. Rest assured that we are always aiming to pack as much into your vacation as we possibly can!

• Where do you stay while you are at the destinations?

  While you're traveling on a cruise for your vacation, your room travels with you! When you arrive on the ship, you will unpack just one time to settle into your stateroom and won't have to worry about packing up until your final disembarkation from the ship. During your time in each port, you can explore, enjoy your tours, participate in exciting excursions, and rest easy knowing that you have a comfortable stateroom waiting for your nightly return to the ship.

• Why is Regent Seven Seas Cruises known as an ‘insider’ travel experience?

  Regent Seven Seas Cruises prides itself in offering each and every guest that special "insider" experience. We offer you some stunningly unique and interesting travel experiences during your time in each port. Our one-of-a-kind tours are able to take you to places that are otherwise unreachable to tourists. While some events and attractions are strictly available to the locals of the area, our insider experience grants you access to most, if not all, of these exciting activities.

• Is there a single supplement that can be used for travelers who are solo?

  Of course there is! We don't expect every vacationer to be travelling with someone else, and as such, we are happy to take any solo travelers onboard for a 25% supplement above the advertised per person fare on select voyages. Enjoy your solo journey to discover the awe-inspiring wonders of Alaska, to the history in Northern Europe, the sun-kissed beaches of the Mediterranean, and even the incredibly iconic landmarks of Australia!

• On average, what is the group size like?

  The group size varies depending on the time of year that you are travelling or the location that you are hoping to visit. However, generally our ships hold around 750 guests, with well over 500 crew members. This allows us to have enough crew so that no one is ever left waiting for anything. It is our commitment to ensuring you get the most out of your travel experience. 

Minimum Age Policy on Regent Cruises

Infants must be one year of age as of the first day of the cruise. Guests traveling with a young infant that does not meet the infant policy will be denied boarding. No refunds or other compensation shall be due from Regent Seven Seas Cruises to anyone as a result of the denial of boarding to an underage infant or any accompanying guests. Any guest under the age of 18 must be accompanied by and occupy the same suite as an adult 18 years or older. Regent Seven Seas Cruises does not provide for the care, entertainment or supervision of children. Guests under the age of 16 are not permitted to use the spa or fitness facilities, even if supervised by an adult. Special promotional rates are available for children on select sailings. To be eligible, the child must be under the age of 18.

Travel Protection Options on Regent Cruises

We highly recommend adequate personal and baggage insurance and trip cancellation insurance for all Guests. All trip cancellation policies will be strictly enforced. Applications for insurance are provided upon request.

Dining on Regent Cruises

There are four open-seating main restaurants plus the Pool Grill - a surprising number for a ship of her size! Waiters recruited from some of the world's finest restaurants and hotels provide Regent's renowned 'Above and Beyond' service. A choice of fine, complimentary wine is poured nightly, or a professional sommelier will be pleased to discuss alternatives available for purchase from the Seven Seas Voyager's wine cellar. And if you prefer to dine en suite, you may order selections from the chef's nightly menu during regular dining hours - while the room service menu is available 24 hours a day.

Fuel Surcharge Policy on Regent Cruises

Effective November 10, 2008, fuel supplement charges will be eliminated from all Regent Seven Seas Cruises voyages departing in 2010. For voyages departing in 2009, the company will continue to apply a $15 per guest per day fuel supplement. However, the company has established specific guidelines under which the fuel supplement may be reimbursed to guests sailing on voyages departing in 2009. Fuel supplement charge adjustments, if any, will be determined on a quarterly basis. Refunds, in the form of Shipboard Credits, will automatically be applied to all reservations to which a fuel supplement had previously been charged if the quarterly closing price on the New York Mercantile Exchange of West Texas Intermediate fuel is below $65 per barrel two weeks prior to the beginning of the upcoming calendar quarter.

Tipping Policy on Regent Cruises

Gratuities are included in the cruise fare for all RSSC vessels. If guests feel strongly about expressing their gratitude to the crew, they should be encouraged to make a donation to the Crew Welfare Fund at the Purser Office. This money is utilized for crew parties and events.

Payments / Refunds on on Regent Cruises

Cancellation Policy:
All cancellations must be in writing. The following cancellation charges will be assessed for all written cancellations received prior to departure up to the scheduled time of departure. For all air-inclusive cruise or cruisetour packages cancelled after receipt of the airline ticket, refunds will only be processed after the return of the airline ticket. The following charges will apply to cancellations received as follows:

Standard cruises
From date of deposit to 121 days prior to vacation date: $200 per booking administrative fee. This administrative fee may be converted to a Future Cruise Credit redeemable on bookings made up to 12 months after cancellation and for travel any time.

Days Prior to Vacation Date Cancellation Amount
120-90 $400 per booking cancellation fee
90-60 10% of fare per person
59-30 25% of fare per person
29-15 50% of fare per person
14-0 100% of fare per person

Days Prior to Vacation Date Cancellation Amount
120-91 10% of fare per person
90-61 20% of fare per person
60-31 50% of fare per person
30-0 100% of fare per person

World Cruises
From date of deposit to 121 days prior to vacation date: Full Cruisers: $1,000 per booking administrative fee for MS-C and $500 per booking for D-H.

Segment Guests: $200 per booking administrative fee for all categories.
This administrative fee may be converted to a Future Cruise Credit redeemable on bookings made up to 12 months after cancellation and for travel any time.

Days Prior to Vacation Date Cancellation Amount
120-91 20% of fare per person
90-75 50% of fare per person
74-0 100% of fare per person

Smoking Policy on Regent Cruises

In light of continuing legislative changes in smoking policies around the world as well as the comfort, health and safety of Regent's guests and crew, both in terms of the proven dangers of second hand smoke and the fire hazard that smoking presents, smoking is prohibited in all suites, staterooms and balconies fleet-wide.Not only does smoking present a fire hazard, but it is also an inconvenience to other guests as the smoke, or its odor, invades surrounding suites, balconies and public areas, creating discomfort for the guests in these areas (updated July 5, 2007; took effect at the end of 2007).

In addition, cigarette smoking is not permitted in any enclosed dining areas, whether it be the ships' main dining rooms or the alternate dining venues. Cigarette smoking is only permitted in designated areas of the outdoor Pool Grills. Other than open deck areas, the following are the only public rooms or areas where cigarette smoking is now permitted:

Seven Seas Voyager: Connoisseur Club, Casino, Voyager Lounge (designated area), Horizon Lounge (outside area only), Pool Bar
Seven Seas Mariner: Connoisseur Club, Casino, Horizon Lounge (outside area only), Stars Nightclub (designated area), Pool Bar
Seven Seas Navigator: Connoisseur Club, Casino, Stars Lounge (designated area), Galileo's (outside area only), Pool Bar
Paul Gauguin: La Palette (outside area only), Le Grill (designated area), Pool Bar
Minerva: Smoking Lounge on Bridge Deck

Pipe smoking is only permitted in the Connoisseur Club aboard Seven Seas Voyager, Mariner and Navigator. Pipe smoking in open deck areas is considered an extreme fire hazard and is not permitted. Cigar smoking is only permitted in the Connoisseur Club aboard Seven Seas Voyager, Mariner and Navigator, and in the designated area of the Pool Bar area aboard all four vessels.

Failure to comply with this policy will result in guests being asked to leave the ship at their expense, without refund or credit for the unused portion of their cruise.