Silversea Cruises

Top Reasons To Choose Silversea Cruises

• Silver Sea Cruise Line is good with their service they have in-room fridge that includes all your needs for alcoholic and non alcoholic drinks. It means you are most welcomed to have any soft drink and alcoholic drink without exception of any bill. They have an amazing environment in beverage terms that includes morning cappuccino, cocktails, soft drinks, fresh juices and mineral water.
• This company has very honest and hardworking butlers team who always take care of their customers comfort and sees them that everything is available for them. This is the basic and important key part as it is necessary that you provide your customers a comfort zone so that they can enjoy their trip.
• Silver Sea Cruise Lines added the latest instrument and trick to their ships. The main reasons to visit this Silver Sea Cruise Line is to actually see the sea and feel connected with maritime and stare for hours and enjoy the view.
• Silver Sea Cruise Line never promises you to have this or that as they always prefer quality. They have the best cuisine and they make sure to give you different varieties and their main preference is to look after their quality. This cruise company ensures you by providing best and fine cuisine.
• Silver Sea Cruise Line accommodation is best among all as they provide an exclusive level of comfort for everyone. In other cruises top level accommodations on each ship is its Owner's or Penthouse Suits but this cruise line provides an easy going level of all-suite accommodations throughout, no matter which suit you choose they have same decent furniture, marble bathroom, luxury creature comforts and beautiful amenities etc.
• With the changing dynamics of the cruise industry most of the travelers who take the cruise these days tend to have a more refined and knowledgeable experience about the destinations where the cruise will stop. Silver Sea Cruise Line has also been very keen in adopting to these changing dynamics and in order to facilitate this change in the guest's behavior by incorporating a lot of different excursions on its destinations so that the guests with this new mind set can get what they want out of their cruise experience.
• Nowadays people are more into fashion and adopting new trends, they love to spend time with themselves and spending lots of money on their beauty products. Silver Cruise Line has invested a lot of resources into their spas. There you can have a comfort level of experience where you can relax and have massages and forget all the worries.
• Silver Sea Cruise Line introduced their ship Silver Cloud in 1994, it carried 290 passengers and 209 crew with its space ratio of 56.7, after that then they introduced their bigger ship named Silver Moon, that carry everything twice with a space ratio of 68.4 with more different improvements and luxurious style.
• Silver Sea Cruise Line has always worked with innovative ideas for different cruises as they introduced S.A.L.T (SEA AND LAND TASTE) program that provides a range of immersive regional dining experiences. Silver Moon has its first S.A.L.T kitchen restaurant with a wide range and variety of menu as they provide you best quality with good quantity and regionally inspired wine list.

Frequently Asked Questions About Silversea Cruises

• What kind of trips can I take with you?

  They have a lot of varieties in their trips and they provide cruises to more than 900 destinations. From Asia to Antarctica they have all sorts of itineraries available. Their trips range in between 5 days to more than 50 days. You can select any kind of cruise that you like, from their website.

• How much would a tour cost?

  Due to the variety in the cruises it is pertinent to mention here that you cannot just quote a single average price. Although, you can do that as well, that wouldn't be a very viable option. The prices vary upon a lot of factors including the number of days that you are spending on the cruise, distance of destination ports, number of destination ports and the price of each extra service that you have added to the package. These extra services may include private land tours and the type of the stateroom that you have selected. On average per person price for a ten days long cruise to Bangkok is $4,500 for the most basic package. This price will definitely increase as you start to customize the cruise.

• Can I take my family with the guide and not be stuck with other people?

  If you have a customized cruise where you have selected all the land excursions by yourself, then you can definitely take the tour guide with your family because while customizing your cruise you will see many different land excursions that will include private sightseeing tours. But do remember that these land excursions are not included in the package and there is a separate, per person, price for these tours.

• Can I tell the agent what I want out of the trip?

  They have a very dedicated team of customer support agents which are there to resolve any queries that you have and you can certainly talk to these agents to get guidance about the cruise before booking your trip. They may know a lot of things about the trip that are probably not available on the website.

• Do they have support that can help me regardless of what time?

  Yes, you can call their helpline at any time that you want. This cruise company promises to provide prompt customer support and your queries will be solved in no time.

• What do the guides do for you?

  The tour guides by the Silver Sea Cruises are fluent in English and are mostly the locals of the destination port that you are visiting. Their main job is to guide you about the local culture and traditions of the destination but they are also there to take you to the famous tourist spots in the area and make you try the local cuisine as well.

• Do they have specialists that are working in each place?

  Their staff is one of the most well qualified and well trained in the cruise industry. They conduct a number of trainings for their staff to be well equipped with latest skills that are requires to be the specialist in their field and be on step ahead of their competition.

• What type of way can you travel when you are traveling through Silver Sea Cruises?

  Silver Sea Cruises is not just a conventional cruise company that takes cruise between one destination to another but they have two classes of ships, one for those who want to explore cultures and one for those who would like to have some adventure. With Silver Sea Cruises you have an option to either go on regular cruise to one of its 900 destinations or you can opt to go on a expedition to many distant and hard to reach places like the Antarctica. They provide pole to pole itineraries for those who want to go an extra mile to satisfy their love for exploration.

• Who customizes the itinerary or things you are going to do ahead of time?

  Their itineraries are well customized by their experts but if you want to try different destinations than the usual ones available in the cruise then you can also customize your own itinerary to have a more luxurious experience to the ports of your choice.

• Where do you stay while you are at the destinations?

  You can stay in the most high end hotels at your destination ports with Silver Sea Cruises. This company promises to provide you the most luxurious and comfortable accommodation not just on the sea but on the shore as well.

• Is there a single supplement that can be used for travelers who are solo?

  Silver Sea Cruises tries its best to accommodate all kinds of travelers by allowing them to travel on their cruises at a very nominal price. Every year they provide a number of cruises where you don't have to pay any single supplement fee. However if you plan on going to a regular cruise then there may be single supplement charge that you have to pay.

• On average, what is the group size like?

  The group size on average is about 20 to 36 but if you book a separate land tour while you were booking your cruise then it will totally depend on how many people are there on your selected land tour.

Minimum Age Policy on Silversea Cruises

Silversea cruise guidelines state that minors under the age of 18 must be accompanied, in the same or connecting suite, by a parent or other responsible adult over the age of 21. If the adult accompanying the minor is not their parent, a parental consent guardianship form must be signed by a parent or legal guardian and received by Silversea prior to sailing. Guests must be 21 years of age or older to purchase or consume alcohol. Silversea reserves the right to refuse to serve anyone who in its sole judgment may be under the influence of alcohol, or for any reason necessary in its judgement to preserve the health and safety of guests and employees.

Silver Explorer cannot accommodate infants under the age of 1 year. Silversea Cloud, Silver Wind, Silver Shadow, Silver Whisper and Silver Spirit cannot accommodate infants under the age of 6 months. Guests must notify Silversea of any children between the ages of 6 months and 1 year who will be sailing on board the ship. A signed and notarised waiver will be required for all children between these ages. Although Silversea accepts guests over the age of 6 months (over the age of 1 year for Silversea Expeditions), there are no special programmes for children on board, and Silversea does not provide for the care, entertainment or supervision of children. Silversea reserves the right to limit the number of children less than 3 years of age.

In addition, the Zodiacs used for Silversea Expeditions are unable to accommodate children younger than 6 years of age. As Silversea does not provide babysitting services, an adult family member will be required to remain on board Silver Explorer with their child(ren) during Zodiac excursions.

Travel Protection Options on Silversea Cruises

True peace of mind. Now more than ever, discerning travelers want to know that they can trust their travel provider to ensure their comfort and safety and to accommodate their needs in any unforeseen circumstance. Our unique and affordable Reassurance Programme is an any reason cancellation waiver that provides full credit on a future voyage if you have to cancel within the critical 1-90 days prior to sailing, no matter what the reason.

North and South American Guests| International Guests

North and South American Guests

If you cancel your booking for any reason, you will receive a 100 percent Reassurance Cruise Credit*

* Subject to the terms and conditions below

Silversea's Reassurance Programme ensures peace of mind and maximum flexibility when planning your cruise. It can protect you from the penalties and anxieties of cancelling your cruise for any reason within 90 days of departure. Instead of losing 100 percent of the total charges paid for your Silversea cruise holiday (including air, pre- and/or post-cruise hotel programmes and land packages), you will receive a Reassurance Cruise Credit for any and all charges paid, regardless of why you choose to cancel.

The fee for the Reassurance Programme is 3 percent of each guest's Total Holiday Cost when purchased with a travel insurance product that contains trip cancellation benefits. Proof of your travel insurance coverage must be provided at the time of purchase of the Reassurance Programme. When purchased on its own (without travel insurance) the fee for the Reassurance Programme is 8 percent of each guest's Total Holiday Cost. The Total Holiday Cost includes, but is not limited to the cruise fare, any of Silversea's optional travel programmes, and transfers.

Terms and Conditions:

Please note: The Reassurance Programme is separate from Silversea GuestCare which is designed and administered by BerkelyCare^SM. Silversea GuestCare is an optional travel protection programme that includes benefits for trip cancellation and interruption, trip delay, accident and sickness medical expenses, emergency medical evacuation, baggage and personal effects, baggage delay, and traveller's assistance. Certain terms, conditions and exclusions apply - please review the Silversea GuestCare Description of Coverage pamphlet.

International Guests

If you cancel your cruise for any reason, you will receive a 100 percent Reassurance Cruise Credit

Silversea's Reassurance Programme ensures you have peace of mind and the maximum flexibility when planning a cruise. It can protect from the penalties and anxieties of cancelling the cruise for any reason within 90 days of departure. Instead of losing 100 percent of the total charges paid for your Silversea cruise holiday (including air, pre or post cruise hotel programmes and land packages), you will receive a Reassurance Cruise Credit for any and all charges paid, regardless of why you choose to cancel.

The fee for the Reassurance Programme is 8 percent of each guest's total holiday cost. The total holiday cost includes, but is not limited to the cruise fare, any of Silversea's optional travel programmes and transfers. Reassurance is not available for purchase on Grand Pacific Voyages 3907 - 3912 and Grand Inaugural Voyages 5003 - 5009.

Terms and Conditions:

• The optional Reassurance Programme is available on 2009 and 2010 voyages with the exception of Grand Pacific Voyages 3907 - 3912 and Grand Inaugural Voyages 5003 - 5009.
• Optional Reassurance Programme must be added at the time of booking and must be paid for IN FULL at the time of deposit.
• The Reassurance fee is only refundable on bookings cancelled at least 91 days prior to departure.
• Premiums paid for any insurance policy or Reassurance Programme will not be included in the Reassurance Cruise Credit.
• The Reassurance programme can only be used against non-claimable cancellations - reasons that an insurance company will not cover.
• All claims filed with any insurance company will negate the Reassurance Programme 100 percent Reassurance Cruise Credit benefit.
• Cancellation for any reason will only be accepted 1 - 90 days prior to cruise departure. In order to receive the Reassurance Cruise Credit, the booking must be paid in full and cancelled at least 24 hours prior to cruise departure. "No Shows" forfeit the 100 percent Reassurance Cruise Credit. If a Reassurance credit is elected from 90 to 15 days prior to cruise departure the credit will be in the amount of total charges paid regardless of the normal applicable penalty percentage at the time of cancellation (no money will be refunded).
• Standard terms according to the existing cancellation policy remain for any bookings cancelled 91 or more days prior to departure.
• The Reassurance Programme 100 percent Reassurance Cruise Credit is not combinable with any other cancellation payments; programme or claims.
• The Reassurance Cruise Credit is valid for travel within 12 months from the date of the cancelled voyage and will be issued in accordance with the cancelled booking as either air/sea or cruise-only, and will be applied after any other savings incentives are applied (i.e. APB, EBI, Silver Sailings, and Venetian Society).
• Reassurance credits cannot be applied towards the purchase of air upgrades, land programmes, transfers and insurance.
• Reassurance Cruise Credits have no cash value and are non-transferable and are only applicable to Silversea published fares.
• Reassurance Cruise Credits received as part of the Reassurance Programme cannot be used in conjunction with non-combinable offers.
• Previously issued Silversea Cruise Credits or Shipboard Credits will not be included in the Reassurance Cruise Credit but will be returned to guests for their future use and will be subject to the credit's original terms and conditions. If the original credit's expiration date is earlier than that of the Reassurance Cruise Credit, a new Cruise Credit or Shipboard Credit will be issued to correspond with the expiration date of the Reassurance Cruise Credit.
• Guest Relations issued cruise credits or shipboard credits may be combined with the Reassurance Cruise Credit, subject to the original credit's terms and conditions.
• The Reassurance Programme is subject to change or withdrawal without prior notice.
• Please note that if the Reassurance Programme is used, all monies will be held in abeyance by Silversea until a replacement voyage is re-booked with Silversea - refunds will not be made on any unused portions of the Reassurance Cruise Credit.
• The Reassurance Programme is not available to those passengers booking their Silversea cruise holiday using a Reassurance Cruise Credit, unless the total value of the cruise holiday exceeds the Reasurrance Cruise Credit in which case the Reassurance Programme will only be offered on the portion of the total charges which exceeds the Reassurance Cruise Credit.
• The Reassurance Cruise Credit may only be used to book travel during the allowed twelve month period. If cancellation is made on travel booked using a Reassurance Cruise Credit, the value of the Reassurance Cruise Credit will be subject to Silversea's standard cancellation policy terms. Any residual Reassurance Cruise Credit balance resulting from the cancellation penalty imposed may be applied to a future cruise holiday which embarks during the original twelve month period. Under no circumstances will any outstanding credit be available for use after the original twelve month period has ended.

Dining on Silversea Cruises

Day after day, night after night, fine dining, superb oceanviews and the freedom of open-seating dining come together in a fusion sublime and extraordinary.

Savour decadent cuisine inspired by the internationally acclaimed Grand Chefs of Relais & Chateaux the prestigious association of exquisite boutique hotels and restaurants. Three beautiful, intimate dining venues invite you to meet with new friends, plan a quiet evening for two, or gather in celebration of that special occasion. Each providing the relaxed ease of a single seating, and the flexibility to arrive at your leisure and dine with friends of your choice.

THE RESTAURANT
The Restaurant encircles its guests with sophisticated elegance and impeccable service. Each evening, contemporary, international cuisine is created by Silversea's talented chefs and enhanced by "La Collection du Monde", a series of signature dishes created exclusively for Silversea by Relais & Chateaux.

LA TERRAZZA
Or opt for a divine selection of Italy's best cuisine served a la carte in La Terrazza. Authentic recipes and the freshest ingredients come together with flair and passion - a flavourful expression of Silversea's distinctive heritage.

WINE RESTAURANT BY RELAIS CHATEAUX
The only Wine Restaurant by Relais & Chateaux at sea can be found aboard the ships of Silversea. Indulge in an evening where fine wines are complemented by a set tasting menu of regionally inspired dishes. An extraordinary six-course experience celebrating the world's most distinguished wine regions. Sister restaurants Saletta (Silver Cloud and Silver Wind) and Le Champagne (Silver Shadow and Silver Whisper) foster a cozy ambience perfectly suited for private dinner parties.

POOL GRILL
Enjoy fresh, casual fare on deck in the open air - sunshine or shade. IN-SUITE DINING A savoury mid-day snack, a sweet late-night whim or a meal served course-by-course in the privacy of your suite. In-suite dining and 24-hour room service are always an option and always complimentary. FINEST WINE CELLAR AT SEA An extensive selection of complimentary red and white wine pairings are suggested with lunch and dinner entres. Premium wines are offered by the bottle at an additional charge.

Fuel Surcharge Policy on Silversea Cruises

In the event of any significant change in such costs beyond Silversea's control, including but not limited to increases in the price of fuel, currency fluctuations affecting Silversea's costs, increases in government taxes or levies, or increased security costs, Silversea reserves the right to surcharge passengers to cover such unexpected costs. Silversea has the right to refuse to transport passengers unless the additional surcharge is paid in advance of initial departure.

Tipping Policy on Silversea Cruises

All gratuities aboard ship are included in your cruise fare; none are expected.

Payments / Refunds on on Silversea Cruises

To reserve your Silversea cruise, a 10% deposit of the total cruise fare is required within seven days of booking or less, depending on voyage and time of booking. Full payment is due no later than 90 days prior to departure. Final documentation will be issued after receipt of final payment and approximately 45 days prior to sailing. All reservations are subject to cancellation if payments are not received by the due date and are guaranteed only when paid in full 90 days prior to sailing. Payments may be made by check (USD funds), VISA, MasterCard, American Express, Discover Card or Diners Club.

Smoking Policy on Silversea Cruises

In consideration of evolving consumer trends, and to further promote a safe, comfortable and enjoyable environment for all Silversea guests, staff and crew, an updated smoking policy will go into effect for voyages departing after 1 January 2013.

Smoking is not allowed in most areas of Silversea ships, including:

• Guest suites and guest suite verandas (including suites, staterooms, verandas and balconies on Silver Explorer)
• The Bar (main bar)
• Pool Bar (except at specifically designated tables)

Cigarette, cigar and pipe smoking is permitted in the following areas:
The Connoisseur’s Corner and in specifically designated outside areas. These areas include designated tables outside of the Panorama Lounge and the Pool Bar, as well as on open Decks 9 and 10 aboard Silver Spirit, Silver Whisper and Silver Shadow, open Deck 9 aboard Silver Cloud and Silver Wind, and open Deck 6 aboard Silver Explorer. Cigarette smoking only is permitted outside La Terrazza. Silversea kindly requests that guests observe the non-smoking areas.