1-800-627-3753 Speak to a Cruise Expert

Crystal Serenity Cruises Reviews

4.7/5 - Excellent

Based off 17 Reviews

Crystal Serenity Cruises Customer Reviews

Overall Rating
Professional Staff
Repeat with Operator
Value for Money

We Are Committed To:

Call Us For a Free Quote at 1-800-627-3753

Guaranteed Low Prices on Crystal Serenity Cruises

Ratings based off 17 reviews about Crystal Serenity Cruises - currently showing 3 reviews with comments only

Crystal Serenity Atlantic crossing voyage is excellent. We were busy all day/night long with excellent activities and shows. Beats flying back from Europe!!


The food was top notch - absolutely the best. The choices were varied and anyone can find something they would like. The room was very comfortable and the linens were plush and cozy. The entertainment is broadway quality, very professional and polished. The enrichment program leaves something to be desired and did not meet expectations. High quality personnel. but not very good communicators/presenters. Some, such as "FBI in War and Peace", were not as described and seemed more of a current affairs news program. The excursions were average to good. The some guides were better than others. The poorer ones only pointed out landmarks but did not give any attention to detail. The better ones did a good job in describing some history, and the reasoning of the culture or historical significance. Crystal can do a better job in ensuring the quality of their guides. The included beverages were outstanding. The service staff was outstanding and most all were very attentive but not annoying. I can't say enough good things about the staff on board. Crystal advertises a six star rating in its marketing, but as such I expected a big "wow" factor. It is definitely a 5 star operation, but not a six star as advertised.


Pete at Affordable Tours always delivers extra bonuses

AffordableTours.com BBB Business Review

Better Business Bureau

AffordableTours.com is a proud recipient of the Better Business Bureau (BBB) awards 2006-2020 with A+ Rating.

It Pays To Refer! Earn Up To $200!

It's simple: Sign up your friends, family, and anyone to us and when they book you will receive an American Express gift card worth up to $200 in the mail for simply referring.

Read More

Get discounts by Email!