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This was my 1st experience on MSC cruiseline. I have been on several NCL and Celebrity cruises. I really enjoyed the MSC cruise it was a great value for your money. I was quite a bit less expensive than the same cruise on NCL and Celebrity. I really enjoyed the shows and the Spa on the cruise. The thermal Spa was amazing on the MSC Meraviglia. I prepaid for the SPA and the internet before leaving home so it was discounted quite a bit from the prices you would pay onboard for the same services. The ship was kept very clean during my stay.
Arthur was extremely professional and helped us with many different changes including accommodating our friends on this trip. Thank you very much Arthur window
Arthur, our booking agent at Affordable Tours, was simply fantastic. If I didn't want him all to myself the next time I need a cruise, I'd tell everyone to ask for him. Well.... I guess I just did. I and two other family members got on the cruise late through a cancellation, and it was a real scramble to get everything in place. Arthur was totally on top of it all, kept calling the cruise line on our behalf, arranging everything when I couldn't get through, and was just as sweet as pie every time I bothered him about something. He is absolutely THE BEST. Though no fault of Arthur's, the cruiseship we were on had some kinks to be worked out. We lost hot water four times in our cabin, of course always right when we needed to take a shower because we were headed out for dinner or an excursion. The t.v. worked very intermittently. They charged for every drink, even non-alcoholic ones (including water), and the drink packages that obviated the need to pay every time were VERY expensive. (e.g. $29 day/per person for non-alcoholic drinks). Wifi was quite expensive, too, and then, at least for us, it didn't work. Even the agents on board tasked with helping ppl in this regard couldn't make it work. Nice ship, though, and I imagine they'll get the kinks worked out with time. And the staff was all super nice and accommodating. It was great to have a deck to sit outside by ourselves when we wanted to be alone. All in all, a very diverting experience! (Oh, and the Cirque du Soleil shows were AMAZING!!!) THANK YOU ARTHUR!
The agent was so helpful throughout the process and it was a seamless experience booking with affordable tours because of her great service. I plan on booking only through this site now.