We thoroughly enjoyed our cruise! The staff on the Norwegian Jade were friendly, professional and extremely helpful. The food and service in the Grand Pacific was also excellent. The entertainment was first class - both the theater productions and the various singers in the bars and poolside.
This was our 3 rd trip booked with our agent Pete. Very happy with his professionalism and knowledge
An exceptional cruise. Everything including the weather was perfect. Can't wait for my next cruise with Norwegian Cruise Line.
Food was ok not great a little disappointed. Frozen drinks were tasteless very icy. Karaoke song books were outdated. They were offering credits on future cruises with a deposit. I have booked and paid over $24,000 for a cruise for 13 family members on the Breakaway on June 23, 2019. When I asked about a getting a credit on this they told me no because it was already paid for. I found this very disappointing. Not so sure I will travel on Norwegian ever again.
We have taken three cruises on Norwegian and like their Freestyle dining options as opposed to fixed dining. Our only disappointment in this cruise was the music in the lounges. As retired baby boomers we'd like to have some guitar music rather than show tunes and soft jazz versions of pop.
THe booking with your company went smooth and straight forward!! It was very pleasant to deal with your representative!! And we were very satisfied!! On top of all we were very lucky with beautiful,weather and a calm sea!!
Some disorganization and crowding on the NCL Jade spoiled a great itinerary and cabin. Crowding at the Garden Cafe buffet dining was very frustrating.
My only complaint was I can't belive they still allow smoking on a cruise ship. The room next to us kept smoking either in their room or balcony and stunk up our room. We complained about it a couple times but they didn't stop Also for kids I think carnival has more to do. But we thought Norwegian has better restaurant choices
Our Affordable Tours consultant was wonderfully helpful. She's a keeper. This trip on the Norwegian Jade was the best.
The cruise ship experience was fantastic. The Jade has recently been refurbished and is gorgeous. Service and food were very good.
NCL has definitely "up their game"! The choices and the food were much improved! Shore excursions were efficient and well run. Staff was always attentive and friendly. We look forward to our next cruise with NCL.
The room was great and we enjoyed our first cruise with Norwegian.
We had greatest time with the Cruise which we will remember in our heart for a long time.