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Princess Cruises Reviews

4.3/5 - Excellent

Based off 1,946 Reviews

Princess Cruises Customer Reviews

Overall Rating
4.3
Accommodations
4.3
Itinerary
4.4
Professional Staff
4.5
Repeat with Operator
4.3
Value for Money
4.2

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Ratings based off 1,946 reviews about Princess Cruises - currently showing 50 reviews with comments only
JS
Josephine

Staff at Port Lauderdale were extremely helpful and caring! The same cannot be said for disembarking at Los Angeles where I found myself having to hire a taxi to take me to the airport, I was unaware that I could have purchased a seat on a bus chartered by the Princess Emerald! I have disability problems and these incident cast a shadow over what had been a delightful trip. Also assumed luggage paid for in advance, WRONG again at LA had to pay #350 for bag to San Francisco

SS
Sandip
LS
Linda

Both our travel agent and I were taken off-guard by Princess' last minute change of ports. Roatan was replaced by Belize.

VS
Victor

Princess has lost its way. Food not good ( except the paid dining rooms. No spa available unless you pay. I guess I'm spoiled after you booked me on Viking! Our agent did a marvelous job putting together this trip for 7 members of our family. She was ALWAYS available when we had questions. The extra $ that she found for us to use on the trip was of course appreciated.

DJ
David

We liked Princess staff. They were very friendly and helpful.

GR
Gregory

Everything was fantastic!! The only thing that didn't knock my socks was the food, in general. Don't get me wrong, it was good, however, I've had better food on previous cruises.

JA
Jimo

Services on the Regal Princess were prompt, friendly, polite, professional. There were no surprise hidden costs. Daily account reports were posted on the Princess private internet accessible by the Princess app. Prices were all reasonable. I will make my next booking through AffordableTours.com I am comfortable with AffordableTours.

BT
Bongsoo

We loved the food especially Japanese dishes everyday. Super!

CK
Chungsun

Princess Diamond was much better than we expected. We loved the food and the balcony stateroom was very nice.

KM
Kevin

We have sailed with Princess Cruises on multiple occasions and have always received the best treatment. Embarkation and debarkation have always been super-efficient. The onboard food, served in multiple choice locations, is better than other cruise lines we have sailed with. Princess E-Z Air consistently offers the best prices we can find and are well matched to the sailing and return times. The ship's entertainers are excellent, particularly the ones \'s performing in the Princess theaters. Best of all is the service: all the ship's staff are courteous and helpful plus they are obviously well trained to ensure their clients have a very positive experience.

BL
Bernard

Excellent cruise in every respect. Princess did great job. Loved leaving from Brooklyn

JW
Jaclynn
Reviewed on Aug 26, 2023

Our cabin was FABULOUS, just perfect. The Enchanted Princess was very clean and pleasant. The food was extremely delicious. This cruise was perfect for us!

EC
Elizabeth

Princess Discovery to Alaska was perfect in every way! The ship was beautiful and spotless. The staff was top notch. Each port in Alaska was soooo beautiful that we would definitely go back in the next two year or even try Antarctica next!! Lovely trip. Zero complaints.

WR
William
Reviewed on Aug 05, 2023

This is my fifth cruise with Princess and it was very good. The food was above average for a large cruise ship (cooking for 3,200 people doesn't allow the cooks to add much spice or salt ). The entertainment was good, some was excellent, and the staff was excellent.

JN
JANARDAN

14 days princess cruise was like dream come true. Everything went well as our expectation. You helped all the way to make our cruise memorable for rest of our life. If circumstances permits we will take one more cruise like this and no reason to book through another agent. I assure you about that.

JF
John

Cruise exceeded our expectations at a fair price.

RM
Robert

We very much enjoyed our Princess Land/Cruise to Alaska. We have done a lot of traveling in our life, but this was our first cruise. Everything went very smoothly, the ship, the lodges, all the food and the tours that we booked.

KW
Kevin

The best cruise itinerary for the Mediterranean

BS
Bradley

The cruise was as expected. Everything went great and Alaska was beautiful.

RB
Richard

Only made it to two ports due to weather. But our one cosumel port was great. I would recommend Princess to all my friends

RB
Richard

Good experience and good price.

MG
Mary

Our experience from the first time we contacted AffordableTours to stepping off the ship at the end of the cruise was the best that we have had.

JH
Jo

Marcie Dasher is the best. She found us a great deal.

WB
William

Thanks for a great time. Many memories made.

RD
Richard

We had a great trip. Princess is still one of the best cruise lines.

AF
Abigail

Affordable Tours allowed me confidence in this process. Megan we quick to respond and always had the right answer. I will use Affordable Tours again. We booked a Princess Cruise and it was spectacular- above our expectations in quality, food was top notch, and the crew were very accommodating.

KK
Kathleen

our trip was amazing. we did not have any problems

CS
Cynthia

Great food and music on Princess

LS
Linda

Everything went perfectly as planned

JD
James

We are committed Princess cruisers

KH
Kenneth

This was a great cruise.

JA
John

It was a great itinerary and Princess did a great job

LL
Lori

Lovely older and smaller ship. Entertainment and food very good.

JS
Jatin
Reviewed on Aug 28, 2022

We all had a great time! Everyone was very happy.

JT
Jose

With very few exceptions, the Staff was amazing!

NH
Nancy

Kia Young has helped us with many bookings and we couldn't be more pleased with her services. She is prompt in getting back to us, follows through with what we need, and is professional and very congenial. She is a real asset to your company.

VR
Vinod

The trip was awesome and experience on the Cruise was too good to be real Staff was so courteous and friendly to our entire group of 18 and everyone appreciated the Staffs professionalism and at the same time friendly nature towards all. We got the names of few in the bar and dining area who need special mention for their service Princess Crew Bar ====== Roney Vedran Elvis Manoj Mangesh Esepio Ronak Chetan Movino Steevan Anoop Lukesh Celso Artur Prakash Zaza Sheshu Peter Vlada Diana Maxim Gomes Vlatko Dinner ====== Sebastian Sruty Might have missed out few names but the above mentioned crew went above and beyond their duties to make us feel at home

JB
James

Your agent Kia Young has been helping us for many years, she continues to offer exceptional service. We are most pleased and have already booked a cruise for 2023 through her. 

SH
Saran

Kia has always responded immediately. She has always answered my questions & concerns. She is a wonderful resource. Plus she is sweet, patient and extremely helpful with her input.

LS
Linda

All was as described. Jason has gone to great links to get us the rooms we like on the dates that work for us.

MB
Mara

As usual, our trip was excellent.

CT
Charles

enjoyed this cruise of 18 days through the panama canal....great split between ports and sea day....the staff was courteous and helpful....wifi was generally useful...

LL
Luidmila

Club Class cabin was large and the extra perks, like Club Class dining in dedicated area with dedicated staff and extra items on the menu was so worth it. It made our experience even better

CT
Charles

I made an error in not considering location of cabin...will pay attention in the future...do not book room over theater area. too much noise

GM
Gregory

Cruised on the Princess Enchanted and they have expanded your choice of specialty restaurants which we really enjoyed. Food and service was outstanding on this ship.

LS
Linda

Have already booked several more cruises.

JR
James

Princess has always exceeded expectations. Great experience.

JW
Jaydee

After not being able to cruise for the last few years due to Covid, we were impressed with all measures taken by Princess to make this trip as safe and trouble free as possible.

DG
Diana

The outmost experience booking with Affordable Tours!! My agent was an angel, always ready to answer our calls!!

TD
Timothy

Despite the situation with the coronavirus and the upcoming shutdown of Princess, the crew of the Island Princess were very good with the service and their general interaction with the guests. Guests were kept informed of the situation at each port and it was good to know what was happening.


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